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Maria Arroyo

Overview Reviews (114)

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Maria Arroyo

Maria Arroyo | Page 10

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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4.3

114 Reviews

Overview Reviews (114)

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English

Spanish

4.3

114 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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114 Reviews of Maria Arroyo

March 02, 2022

Dealership Rating

Employee Rating

Best service section I ever has. Everyone is good. Norma Lopez is especially good. I highly recommend. Love. Everyone is good. Norma Lopez is especially good. I highly recommend. Love. More

by roger_telesford

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gary Kamoshida , Norma Lopez

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Mar 04, 2022 -

Toyota of Downtown L.A. responded

We cannot thank you enough for your wonderful review of Toyota of Downtown L.A. and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 05, 2022

Dealership Rating

Employee Rating

I like Toyota. CompanyNext buy ToyotaToyota. Kind I like Toyota. Company Next buy Toyota Toyota. Kind etc If Toyota buy. Want discount I like Toyota. Company Next buy Toyota Toyota. Kind etc If Toyota buy. Want discount More

by Parkheung

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marcos Aguilar, Alex Anaya , Francisco Alvarado

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Feb 08, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

February 05, 2022

Dealership Rating

Employee Rating

Everybody was nice respectful and got taken care of. The place was nice and clean place was nice and clean More

by Warlock_joe420

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marcos Aguilar, Alex Anaya , Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro, Jimmy Choi, Christopher Cokonis, Brandon Graham

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Feb 08, 2022 -

Toyota of Downtown L.A. responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

February 02, 2022

Dealership Rating

Employee Rating

Excelente servicio. Personal muy amable Gracias a todo Excelente servicio. Personal muy amable Gracias a todo el equipo que trabaja en Toyota Of Downtown! Excelente servicio. Personal muy amable Gracias a todo el equipo que trabaja en Toyota Of Downtown! More

by Yolanda Rivera

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marcos Aguilar, Alex Anaya , Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro

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Feb 04, 2022 -

Toyota of Downtown L.A. responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

January 25, 2022

Dealership Rating

Employee Rating

Very good service and Maria arroyos was very professional and exceptional thank you I’ll be come back for my next car service. and exceptional thank you I’ll be come back for my next car service. More

by Kikedelgado12

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 27, 2022 -

Toyota of Downtown L.A. responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

January 11, 2022

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Employee Rating

My experienc at toyota was great. They have great service and are really friendly with there customers and are really friendly with there customers More

by Osoloco1732

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marcos Aguilar, Alex Anaya , Aman Abraham, Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro, Jimmy Choi, Christopher Cokonis

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Jan 12, 2022 -

Toyota of Downtown L.A. responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 03, 2021

Dealership Rating

Employee Rating

Very kindness and easy for the service i really like it hopefully next time again will go downtown hopefully next time again will go downtown More

by kagoon0323

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Dec 07, 2021 -

Toyota of Downtown L.A. responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

September 30, 2021

Dealership Rating

Employee Rating

The people in the dealership were very helpful and nice. It was a great experience I would totally recommend! It was a great experience I would totally recommend! More

by BRISA.RIVERA64

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marcos Aguilar, Alex Anaya , Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro, Jimmy Choi, Christopher Cokonis, Brandon Graham

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Oct 04, 2021 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

August 01, 2021

Dealership Rating

Employee Rating

I took my Toyota RAV4 2019 in for service maintenance, and also a recall. Maria Arroyo was my service advisor, she was very nice personable, and listen to what my concerns were. Ricardo the manger I belie and also a recall. Maria Arroyo was my service advisor, she was very nice personable, and listen to what my concerns were. Ricardo the manger I believe that's who he was was very helpful with and issue that I had with my passenger window, he helped me even though the damage was not due to them. Good service!! Prompt service!!!!! . More

by marinesupreme18@gmail.com

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 03, 2021 -

Toyota of Downtown L.A. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 24, 2021

Dealership Rating

Employee Rating

Me encanto la atención de Jonathan Ruiz me explico cada detalle de mi nueva camioneta y me ayudo con mi cuota FELIZ 🙃!!!! Totalmente recomendado !!!! detalle de mi nueva camioneta y me ayudo con mi cuota FELIZ 🙃!!!! Totalmente recomendado !!!! More

by PATRICIAMARTEL78

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Esperanza Romero , Aman Abraham, Kenny Gutell, Jason y Jonathan Ruiz

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Jul 27, 2021 -

Toyota of Downtown L.A. responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. David Shin - General Sales Manager - dshin@dtlamotors.com