Marek Hornik

This may be long. We wanted a Cadillac, specifically a 2018 CT6. The Autobarn had exactly what we wanted. It had low miles (38K) and is in near mint condition, really We wanted a Cadillac, specifically a 2018 CT6. The Autobarn had exactly what we wanted. It had low miles (38K) and is in near mint condition, really beautiful car. Being out of state in Washington we decided to buy it without a test drive. Sadly after receiving delivery and driving it we discovered it had a transmission problem. and even though we purchased the extended warranty it wasn't covered duo to it being an existing problem. Cadillacs warranty had expired 11 days earlier, yet they said they would honor the warranty but we would have to pay $850 out of pocket. Marek the sales manager at Autobarn stepped up and offered to cover that cost. So that was some good news. The only problem was Cadillac (GMC) was not making that particular transmission and we would have to wait up to possibly 2 years for a replacement. With GMC refusing to install a rebuild or aftermarket part under their warranty program we were stuck. Our car was not drivable and sitting at the Cadillac dealership. My wife opened a complaint with Cadillac in Detroit, where they did offer to make the car payments while it just sat broken down. Meanwhile my wife kept in contact with Danny and Marek (the sales team at Autobarn) regarding our situation, who were always very sympathetic towards our dilemma. Meanwhile at the Cadillac dealer they had a change in leadership in the service department. Where the service manager actually located a used transmission in another state after we asked them to try and locate one. As rebuild kits aren't even available for that transmission at this time. This problem had been going on for over 4 months by now, and really the way used car laws are written Autobarn could have just washed their hands of our transaction. But they didn't, and Marek at autobarn stepped up in a big big way. He got the transmission purchased, shipped and installed at zero cost to myself. Autobarn payed around $5,000 out of pocket to make us whole. I can't say enough about the integrity of the entire staff and business practice of the Autobarn. They are what makes the American auto sales industry great. They have truly restored my faith in auto dealers. I would recommend the Autobarn to anyone looking for that auto dealer you can truly trust. (Because let's face it buying a car or truck, new, or used is for many of us is a large purchase) I would like to thank Marek and Danny personally, and the entire staff at the Autobarn!!! You all have by far made this the best experience I have ever had with an auto dealer buying a used car. Five Stars Sincerely N. Wilson More

Report | Print

I had a great experience at The Autobarn. Edwin and Marek were incredibly helpful throughout the entire process. They took the time to answer all my questions and made sure everything went sm Edwin and Marek were incredibly helpful throughout the entire process. They took the time to answer all my questions and made sure everything went smoothly. I truly appreciate his knowledge, patience, and dedication. Highly recommend working with Edwin if you’re looking for excellent service! More

Report | Print

The Crew of guys were great, Niko and Marek were very helpful, I wanted a specific color, and they found it at another dealership and got it for Me. Outstanding experience. helpful, I wanted a specific color, and they found it at another dealership and got it for Me. Outstanding experience. More

Report | Print

I can’t express enough how easy the car buying process was by everyone at the Autobarn. It’s wonderful to see a family owned dealership that truly cares about its customers. Lou was an excellent and atten was by everyone at the Autobarn. It’s wonderful to see a family owned dealership that truly cares about its customers. Lou was an excellent and attentive salesman who was very knowledgeable about their products. More

Report | Print

They did a phenomenal job getting the perfect car for our family at a great price. family at a great price. More

Report | Print

It was a great experience! Lou was AWESOME! Made the whole process easier than I expected Lou was AWESOME! Made the whole process easier than I expected More

Report | Print

Very good employee, asked if we wanted a snack or a drink, Everything is organized and just awesome drink, Everything is organized and just awesome More

Report | Print

Danny was awesome to work with, answered all my questions, and gave a no xx car buying experience. questions, and gave a no xx car buying experience. More

Report | Print

First time buyer of any Volkswagen Vehicle. I spoke with Edwin, Christopher and Marek and they were very respectful.They were friendly and went above and beyond to earn my business. I liked tha I spoke with Edwin, Christopher and Marek and they were very respectful.They were friendly and went above and beyond to earn my business. I liked that we were able to make a deal work and they were able to get me in and out real quick. Overall, highly positive experience, If I buy another Volkswagen, I would be coming back to the Autobarn Subaru of Countryside! More

Report | Print

Danny was incredibly helpful and efficient. He really helped us to make sure we were happy. You can tell he really cares about his customers. I would recommend him and VW Countryside any day! He really helped us to make sure we were happy. You can tell he really cares about his customers. I would recommend him and VW Countryside any day! More

Report | Print