Marcus Lunt

Tyler at Honda was absolutely amazing to work with this is the second car he has helped me get into, and once again he exceeded expectations. With our family growing, we needed to upgrade to something more is the second car he has helped me get into, and once again he exceeded expectations. With our family growing, we needed to upgrade to something more spacious and practical, and he made the transition into a Honda Pilot seamless. From start to finish, Tyler handled everything the trade-in, numbers, and paperwork quickly and professionally. He was honest, patient, and truly listened to what we needed, which made the entire experience stress-free. It’s rare to find someone you trust enough to go back to for a second vehicle, but Tyler has earned that trust. If you’re in the market for a Honda, I highly recommend asking for him. I wouldn’t go anywhere else. More

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We always have a wonderful buying experience at Ken Garff Honda Riverdale. This is the 6th new vehicle we have purchased of the past 20 years. Honda Riverdale. This is the 6th new vehicle we have purchased of the past 20 years. More

by rroberts11 Verified Customer Verified Customer

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Zach Dickson was great to work with. So was Josh Caslin and Markus. Buying a new car is always stressful but they made it easy. Would highly recommend. So was Josh Caslin and Markus. Buying a new car is always stressful but they made it easy. Would highly recommend. More

by stacy.eimi Verified Customer Verified Customer

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The sales team was great. Minimal hassle. The sales person I was wanting was not available when we arrived which was fine, we was greeted by a young man and he assisted with t Minimal hassle. The sales person I was wanting was not available when we arrived which was fine, we was greeted by a young man and he assisted with the sale once we agreed with the terms. Overall felt it went well. More

by ccorey68 Verified Customer Verified Customer

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My experience was very good. Everyone was very attentive and helpful with my needs. I love my new HRV very fun to drive. Everyone was very attentive and helpful with my needs. I love my new HRV very fun to drive. More

by nmitch Verified Customer Verified Customer

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We had a few major issues working with Ken Garff Honda Riverdale. 1) While negotiating the sale with the Gen. Sales Manager, Marcus, over text messages he offered a good deal on the new car and our tr Riverdale. 1) While negotiating the sale with the Gen. Sales Manager, Marcus, over text messages he offered a good deal on the new car and our trade-in, but when I asked what I thought was a legitimate question about the numbers he had presented he got kind of rude and told me he didn't have time to go back and forth on a deal he's losing money on. Kind of a 'take it or leave it' attitude that made me question whether or not I wanted to buy from this dealership at all. 2) On the day of purchase our salesman, Mario, seemed much more interested in a college football game on the lobby TV than in really helping us or getting the sales process over quickly. He kept disappearing for 10-15 minutes at a time and we could hear him shouting about the game. He would then return and tell us we'll probably be out of there in about 20 minutes, then disappear again to watch the game. We sat in his office alone for about an hour in total. He finally rushed in, grabbed his things, and said his wife wanted him to come home and someone else would finish up, then again just left us sitting in his office waiting. I finally had to walk around trying to find who was going to finish the sale so we could leave with our new car. 3) When I met with Isaac to finalize financing and sign documents the various warranty/protection options were rushed through so quickly I didn't really understand what I was looking at on the iPad or what the options truly were. At the end I felt railroaded, steered towards options that were the most profitable to the dealership/Honda. Had more time been allowed and the protection options explained more thoroughly I probably would have selected differently. As it is we are stuck with what the financer pushed. All three of these issues resulted in a less than pleasant sales experience. Although we are very happy with the vehicle we purchased we would not recommend Ken Garff Honda Riverdale to anyone. More

by whvermason Verified Customer Verified Customer

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I appreciated the staff who helped me get into a reliable vehicle- Tyler, Marlin, and Josh. They listened to my needs and truly care about you as a person. I felt listened to and they took their time to help vehicle- Tyler, Marlin, and Josh. They listened to my needs and truly care about you as a person. I felt listened to and they took their time to help me with my needs and concerns.. they were so patient with me. I would definitely recommend them for buying a vehicle and will go back again. More

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Great experience! ! Everyone was very kind and helpful. Answered our questions honestly. We were impressed with this dealership. ! Everyone was very kind and helpful. Answered our questions honestly. We were impressed with this dealership. More

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Buying a car at Ken Garff Honda Riverdale was one of the best car buying experience's I have ever had! Tyler Briscoe, Lizzy Lawrence and Marcus Lunt did a great job of taking care of us! best car buying experience's I have ever had! Tyler Briscoe, Lizzy Lawrence and Marcus Lunt did a great job of taking care of us! More

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My experience selling my car with Ken Garff Honda Riverdale was phenomenal from start to finish. I worked most closely with Jordan and I can confidently say that I have never been treated with suc Riverdale was phenomenal from start to finish. I worked most closely with Jordan and I can confidently say that I have never been treated with such patience and kindness at any retailer, let alone a car dealership. He explained the entire process to me and made sure I understood the data he was utilizing to make the offer, which really put me at ease and helped me to make the best decision for me and my family. On top of that, there were no "gotcha" tactics, hidden fees, or undue pressure to buy/sell from Jordan- things that I think everyone can appreciate. TLDR: if you're looking to buy or sell a car, I highly recommend Ken Garff Honda Riverdale. Be sure to ask for Jordan! More

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