Marcus Dominguez
Marcus Dominguez at Jaguar Land Rover of West Columbia
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Marcus Dominguez

Service Advisor

Jaguar Land Rover of West Columbia

12500 New Car Drive
Clarksville, MD 21029

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4.8
38 Reviews

Dealership Experience

6 mos

Industry Experience

19 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

38 Reviews

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38 Reviews of Marcus Dominguez

January 10, 2025

Dealership Rating
Employee Rating

Amber provided exceptional service by communicating throughout the process.. Thank you very much gh gg More

by kfew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Matthews, Amber Jenkins

January 08, 2025

Dealership Rating
Employee Rating

Great service department, no available rentals for extended service was disappointing, still like them a lot. More

by rbutler23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Matthews, Amber Jenkins

January 06, 2025

Dealership Rating
Employee Rating

Customer service, scheduling, and conflict resolution were exceptional. Marcus was also very professional and reasonable. More

by wharri4253
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 05, 2025

Dealership Rating
Employee Rating

Experienced associates, welcoming GM, we've bought two vehicles from this dealership and have had two service experiences, all excellent and accommodating. Would recommend for Jaguar, Land Rover, and luxu More

by Todd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 03, 2025

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We use them for all our service and parts needs and their service is top notch! Would recommend to anyone! More

by MDCC
Service Price Transparency
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Recommend Dealer
Yes

December 31, 2024

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Employee Rating

Professional, and kept me up to date on the repair every step. The report was very thorough and did not push me to do repairs I can hold off. More

by GWONG65
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Matthews, Amber Jenkins

December 31, 2024

Dealership Rating
Employee Rating

Marcus was very helpful and attentive. He kept me updated all the time. He was very informative and very respectful and courteous. Thank you for assisting. More

by GPATEL31
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Recommend Dealer
Yes

December 28, 2024

Dealership Rating
Employee Rating

Work was done in a timely manner and everything is now fine. Thank you very much More

by CJPAGAN1151
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom Matthews

December 21, 2024

Dealership Rating
Employee Rating

Tom, the service manager and his team are fantastic. He is an expert at his craft and honest. More

by EMMANUEL.BAILEY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom Matthews, Amber Jenkins

December 13, 2024

Dealership Rating
Employee Rating

Marcus was really nice and knowledgeable of the process. He know I was on a tight schedule and was able to expedite the maintenance! Thanks!! More

by MLAMBERT3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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