Marcus Cuffaro | Page 3

Much improved customer service. Personal touch with out all the hype and usual high pressure sales Personal touch with out all the hype and usual high pressure sales More

by SMILESDVS Verified Customer Verified Customer

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Marcus and Carlos were VERY supportive and helpful at a “time of need!” Dealership is lucky to have them and so are we!!! Joe and Pam “time of need!” Dealership is lucky to have them and so are we!!! Joe and Pam More

by PAMELAHAMELINE Verified Customer Verified Customer

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Greg , my service representative, and all the staff at Sarasota BMW were professional, efficient, transparent, and extremely accommodative. The service technician sent a video of the work completed as wel Sarasota BMW were professional, efficient, transparent, and extremely accommodative. The service technician sent a video of the work completed as well as the status of my tires. Over the years I have owned multiple BMW’s and have always had a positive experience and would highly recommend them. More

by STEPHENCETRULO Verified Customer Verified Customer

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BMW of Sarasota got me into their service center quickly, took care of my recall, and performed an oil change with a multi point inspection. They went over everything that was needed for my vehicle and kept took care of my recall, and performed an oil change with a multi point inspection. They went over everything that was needed for my vehicle and kept me informed during the process. Greg was my service writer and he was very professional and very helpful More

by lishlou25.5 Verified Customer Verified Customer

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It took over 3 hours for my car to be returned back to me for an oil change I waited for. The video stated I was going to get a quote for rear brake replacements; but never got one. Too late now, since I ord for an oil change I waited for. The video stated I was going to get a quote for rear brake replacements; but never got one. Too late now, since I ordered new tires. I met with the loyalty department as I was interested in a used vehicle, and they told me they were going to get back with me with a “deal”, but didn’t get any. Not very positive when your dealership doesn’t follow up when they say they will. More

by PHIL.EPSTEIN Verified Customer Verified Customer

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Jamie was very pleasant and helpful with the check in. The seating area very clean and comfortable with an abundance of drinks and snacks to choose from. My salesman Jack is always available to talk to. A The seating area very clean and comfortable with an abundance of drinks and snacks to choose from. My salesman Jack is always available to talk to. And I met Marcus who was extremely friendly and helpful. And of course Carlos has always been our trustworthy favorite. I enjoy the dealership! More

by MILLIGAN117 Verified Customer Verified Customer

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Carlos is very honest and doesn’t want to sell you anything you don’t need. anything you don’t need. More

by TOMMERTZ Verified Customer Verified Customer

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