Marcus was the Service Advisor and he was wonderful and
efficient with my vehicle. I definitely will be coming back anytime my car needs fixing.Excellent work 🙌🏽
efficient with my vehicle. I definitely will be coming back anytime my car needs fixing.Excellent work 🙌🏽
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by huhihuwa
Service Price Transparency
Dec 09, 2024 -
Certified Benz & Beemer responded
Dear huhihuwa:
We could not be happier to hear how well Marcus treated you with your recent visit to our Service Department. Thanks so much for your high praise and support. We look forward to the pleasure of assisting you again in the future. Best wishes for the Holidays!
Love their dealership and their service.
Have bought 2 vehicles from them now and I think their service department is outstanding.
Have bought 2 vehicles from them now and I think their service department is outstanding.
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by Drigmahn
Service Price Transparency
Dec 09, 2024 -
Certified Benz & Beemer responded
Dear Drigmahn:
We love to hear from our repeat Sales customers and are delighted that you have appreciated using our Service Department as well. We are grateful for your continued support and look forward to being there for you to assist with all of your future automotive needs.
Best wishes for the Holidays!
Service writer Marcus was great!
He took time to explain what work had been done on our recently acquired BMW by the previous owner. He had good recommendations for service going f
He took time to explain what work had been done on our recently acquired BMW by the previous owner. He had good recommendations for service going forward. The facility was very clean. We definitely will continue to service the car here.
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by andy.m1
Service Price Transparency
Dec 09, 2024 -
Certified Benz & Beemer responded
Dear andy.m1:
Thanks so much for your 5 Star review! We love hearing how friendly and helpful Marcus was with your recent visit to our Service Department. We are grateful for your business and excited that you intend to come back again in the future. we will strive to provide you with another 5 Star experience when you do. Best wishes for the Holidays!
Marcus got my tires replaced in one day.
Got me back on road before the holiday.
Great job
Got me back on road before the holiday.
Great job
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by jsummers288
Service Price Transparency
Dec 01, 2024 -
Certified Benz & Beemer responded
Dear jsummers288:
Thanks so much for your 5 Star review! We are delighted to hear that Marcus and the Service team were able to get you taken care so quickly. Your kind words and support mean a lot to us. Please let us know when we can assist you again, whether in sales or in service.
The Service Staff at CBB has always kept their word
regarding costs and time to repair. They maintain a high level of communication and let me know of unforeseen issues mid-repair.
regarding costs and time to repair. They maintain a high level of communication and let me know of unforeseen issues mid-repair.
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by Tide Roller
Service Price Transparency
Dec 01, 2024 -
Certified Benz & Beemer responded
Dear Tide Roller:
Thanks so much for sharing about how you have been treated by our Service Department when you have brought your vehicle in for service. We are grateful for your continued support and look forward to being there for you in the future.
They were amazing.
Gave me a free service because of a misunderstanding and a ride.Wow!
Gave me a free service because of a misunderstanding and a ride.Wow!
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by Gdogvc
Service Price Transparency
Nov 17, 2024 -
Certified Benz & Beemer responded
Dear Gdogvc:
We are glad that you appreciated out amazing customer service! Thanks so much for your kind words and support. Please let us know when we can ever assist you again.
I was very grateful for the immediate emergency service
appointment. Also, the service advisor was thorough and cordial.
Thank you
appointment. Also, the service advisor was thorough and cordial.
Thank you
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by Joan.chapek
Service Price Transparency
Nov 08, 2024 -
Certified Benz & Beemer responded
Deaer Joan:
You are very welcome and thank you for your 5 Star review! We are glad that we could provide you with the emergency assistance that you needed. We are grateful for your business and look forward to being there for you in the future.
Great service!
Marcus was excellent! He explained everything and he got my vehicle serviced as timely as it was possible.
Marcus was excellent! He explained everything and he got my vehicle serviced as timely as it was possible.
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by Treasure6
Service Price Transparency
Nov 03, 2024 -
Certified Benz & Beemer responded
Dear Treasure6:
We are happy to hear that Marcus was so friendly and helpful with your recent visit to our Service Department. Thanks so much for giving CBB the opportunity to serve you. Please let us know when we can assist you again in the future.
The service department is excellent and Marcus took very
good care of me. I would never take my car anywhere else.
good care of me. I would never take my car anywhere else.
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by karenvizer
Service Price Transparency
Nov 01, 2024 -
Certified Benz & Beemer responded
Dear karenvizer:
What a wonderful review! We are delighted that Marcus helped your recent visit to our Service Department to be such a good one. We are grateful for your business and excited that you intend to return again in the future.
This is my second purchase from CBB and just like the
first time, everything went smooth and flawlessly.
From Andy my salesman, to the handshake of the dealership manager (sorry forgot his name,) Marcu
first time, everything went smooth and flawlessly.
From Andy my salesman, to the handshake of the dealership manager (sorry forgot his name,) Marcus a service writer whom I've dealt with in the past was there too, and he gave me some good advice about my new purchase. The types of vehicles CBB sell are not inexpensive vehicles,nor should they be treated as such. Although it can get pricey, I do believe each person you deal with at CBB has your best interest at heart and the products they sell are meant to ensure your vehicle remains in tip top shape. Unfortunately, my first purchase from CBB, which happened to be my dream car. A Jaguar F Type which I purchased in 2022 was a total loss due to an accident. I knew from the second I was informed of the total loss by the insurance company, where I would be shopping for my replacement vehicle. This time, I stepped away from the car I loved, and went in a total different direction, although I did stay with a UK 🇬🇧 build. Now, as of this morning I am behind the wheel of a beautiful luxurious Supercharged V8 Range Rover. Sorry... not sorry, I love English vehicles 😊. This buying experience would not be complete without a HUGE smile, and tip of my hat to Tara Price as well. She is in the finance department, and we all know all too well thats where we all cringe 😬 when we see all the numbers. She is very easy to work with, and she went above and beyond to make the transaction more enjoyable. My intrest rate was already set (which wasn't that bad to begin with since intrest rates have increased over the past year due to...well ill keep my opinion to myself 😂,) then she she said "let me see if I can get you a better rate." Well, I'll be ... within a few minutes she was able to lower it almost a full point. Like I said these vehicles are not inexpensive so for me one percent is a big deal, and we all know a penny saved is a penny earned.
Bottom line: I hope never to be forced to purchase another vehicle due to a misfortune like mine, but if it did happen again CBB would be my dealer of choice.
Again, thank you Andy, Marcus, and Tara.
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by Aaron Merkatz
Oct 27, 2024 -
Certified Benz & Beemer responded
Dear Aaron:
We love to hear from our repeat customers! We are sorry to hear about your unfortunate accident but are happy that we coulkd soften the blow with your new Land Rover. We are grateful that you took the time to detail how well you were treated by Andy, Marcus and especially Tara in our Finance Department. Your high praise and support mean so much to us. We look forward to being there for you to assist with all of your future automotive needs.