Marcus Andrews
Marcus Andrews at Certified Benz & Beemer
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Marcus Andrews

Service Advisor

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Marcus Andrews

September 08, 2024

Dealership Rating
Employee Rating

I continue to appreciate the personal and professional touch I receive from the CB&B service department when I have my Mercedes vehicles (x3) maintained there. More

by Evan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Sullivan, Dale Chavez

Sep 09, 2024

Certified Benz & Beemer responded

Dear Evan: We cannot thank you enough for your continued confidence and support of our Service Department! Thank you so much for having CBB take care of your multiple Mercedes-Benz vehicles. We look forward to continuing to provide you with 5 Star customer service in the future.

September 03, 2024

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Wonderful company and team of employees. I have purchased 2 vehicles from this dealership and will continue to use their services for many years. More

by Miley
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 03, 2024

Certified Benz & Beemer responded

Dear Miley: We love to hear from our repeat customers! Thanks so much for continuing to do business with our Service Department. It's great to hear that you are also providing you with 5 Star customer service. We look forward to being there for you to assist with all of your future automotive needs.

September 03, 2024

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I always get Amazing Service regardless of which car I bring in. Everyone is always eager to give me the best possible service. Thank you Certified Benz & Beemer for everything you do!!! More

by cyurkovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Ede, Bryan Sullivan , Jack Schneider

Sep 04, 2024

Certified Benz & Beemer responded

Dear cyurkovich: You are very welcome and thank you for being such a loyal customer! We really appreciate your kind words about our Service Department. We look forward to being there for you to assist with all of your future automotive needs.

September 03, 2024

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Marcus was so sweet and helpful when I needed my oil change, he made the process so simple and took very good care of me! More

by adessaenvy
Service Price Transparency
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Recommend Dealer
Yes
Sep 03, 2024

Certified Benz & Beemer responded

Dear Adessaenvy: Thanks so much for your 5 Star review! We are delighted that Marcus was so friendly and helpful in our Service Department. We really appreciate your business and look forward to being there for you in the future.

August 31, 2024

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Employee Rating

My wife’s ML 350 steering just ceased as she was driving in the vicinity of the dealership. She drove in and they were able to diagnose that the tensioner was broken and caused the battery to go flat as the More

by musagore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2024

Certified Benz & Beemer responded

Dear musagore: We really appreciate you sharing about your recent experience working with Marcus and our Service Department. We are delighted that we could help you with the problems that arose near our dealership. Your positive feedback means a lot to us, and we look forward to assisting you with all of your future automotive needs.

August 31, 2024

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Andy was very helpful by taking his time to work out the deal , purchasing the car from a different state it went very smoothly. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl

Sep 02, 2024

Certified Benz & Beemer responded

Dear Tony: We love to hear from our out-of-state customers! Thanks for sharing how easy Andy helped to make your BMW purchase. We really appreciate the opportunity to work with you and look forward to assisting you again in the future.

August 28, 2024

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A fantastic experience with start to finish working with Benz & Beemer Scottsdale.They were communicative,friendly and helpful. Thank you! More

by stefananairina
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2024

Certified Benz & Beemer responded

Dear stefananairinia: You are most certainly welcome and thank you for letting our customers know about your fantastic car buying experience! We are glad that you found our staff to be so friendly and helpful. Your very kind words and support are greatly appreciated. We look forward to being there for you to assist with all of your future automotive needs.

August 14, 2024

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Employee Rating

Scott our salesman was very nice and not pushy at all. He was very knowledgeable and helped us get the best deal for the car we wanted. We are really happy with his service and would recommend buying a ca More

by Betsy Jissell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee Grubbs, Scott Bailey

Aug 15, 2024

Certified Benz & Beemer responded

Dear Betsy: We are also very happy with your kind review! Thanks for sharing how friendly and helpful Scott was with your recent purchase. We are grateful for your support as well as your recommendation of CBB to others. Please let us know when we can have the pleasure of serving you again in the future.

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