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Marcus Andrews
Marcus Andrews at Certified Benz & Beemer
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Marcus Andrews

Service Advisor

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
28 Reviews
5.0

28 Reviews

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28 Reviews of Marcus Andrews

February 15, 2025

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Employee Rating

Just because of Marcus in service I will get another car there. Very good experience. More

by Mrz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 16, 2025

Certified Benz & Beemer responded

Dear Mrz22: We really appreciate you sharing how well Marcus treated you in our Service Department. Your kind words and support mean so much to us. We look forward to being there for you in the future.

February 06, 2025

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Employee Rating

Marcus is so friendly, personable, knowledgeable and genuine. We enjoy having him as our advisor. More

by skifahrerin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025

Certified Benz & Beemer responded

Dear skifahrerin: We really appreciate your 5 Star review! Thanks so much for letting our customers know how friendly and helpful Marcus was with your recent visit to our Service Department. We are grateful for your business and look forward to being there for you in the future.

January 30, 2025

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Efficient, friendly, and warm staff. The entire experience was quick. Never purchased a vehicle before in such a short time delivering exactly what I was looking for. The home baked coo More

by Rubylizzie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Williams, Claudio Escobedo, Tom Berra

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Feb 01, 2025

Certified Benz & Beemer responded

Dear Rubylizzie: You are very welcome and thank you for taking the time to share your positive feedback with us. We are delighted that you appreciated our beautiful inventory, friendly staff and, of course, our home baked cookies! We are grateful for your support as well as your recommendation of CBB to others. Please let us know when we can provide you with another 5 Star experience in the future.

January 19, 2025

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Great place to buy a car! I’ve bought from Danny before and he’s very knowledgeable and courteous. I always shop here first More

by usedcarbuyer12345
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana

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Jan 20, 2025

Certified Benz & Beemer responded

Dear usedcarbuyer12345: We love to hear from our repeat customers! Thanks for sharing how well Danny takes care of you with your vehicle purchases. We are grateful for your continued support and look forward to being there for you in the future.

January 12, 2025

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Employee Rating

Marcus was great to work with for a service check in on my 330i. Would recommend! More

by Pearson Davis
Recommend Dealer
Yes
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Jan 13, 2025

Certified Benz & Beemer responded

Dear Pearson David: Thanks so much for sharing how well Marcus threated you in our Service Department., We are grateful for your business as well as your recommendation of CBB to others. Please let us know when we can ever assist you again in the future.

December 09, 2024

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Employee Rating

Marcus was the Service Advisor and he was wonderful and efficient with my vehicle. I definitely will be coming back anytime my car needs fixing.Excellent work 🙌🏽 More

by huhihuwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2024

Certified Benz & Beemer responded

Dear huhihuwa: We could not be happier to hear how well Marcus treated you with your recent visit to our Service Department. Thanks so much for your high praise and support. We look forward to the pleasure of assisting you again in the future. Best wishes for the Holidays!

December 09, 2024

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Employee Rating

Love their dealership and their service. Have bought 2 vehicles from them now and I think their service department is outstanding. More

by Drigmahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Sullivan

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Dec 09, 2024

Certified Benz & Beemer responded

Dear Drigmahn: We love to hear from our repeat Sales customers and are delighted that you have appreciated using our Service Department as well. We are grateful for your continued support and look forward to being there for you to assist with all of your future automotive needs. Best wishes for the Holidays!

December 08, 2024

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Employee Rating

Service writer Marcus was great! He took time to explain what work had been done on our recently acquired BMW by the previous owner. He had good recommendations for service going f More

by andy.m1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2024

Certified Benz & Beemer responded

Dear andy.m1: Thanks so much for your 5 Star review! We love hearing how friendly and helpful Marcus was with your recent visit to our Service Department. We are grateful for your business and excited that you intend to come back again in the future. we will strive to provide you with another 5 Star experience when you do. Best wishes for the Holidays!

November 28, 2024

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Employee Rating

Marcus got my tires replaced in one day. Got me back on road before the holiday. Great job More

by jsummers288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2024

Certified Benz & Beemer responded

Dear jsummers288: Thanks so much for your 5 Star review! We are delighted to hear that Marcus and the Service team were able to get you taken care so quickly. Your kind words and support mean a lot to us. Please let us know when we can assist you again, whether in sales or in service.

November 27, 2024

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Employee Rating

The Service Staff at CBB has always kept their word regarding costs and time to repair. They maintain a high level of communication and let me know of unforeseen issues mid-repair. More

by Tide Roller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Schneider, Danny Quintana, Mike Grady, Dale Chavez

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Dec 01, 2024

Certified Benz & Beemer responded

Dear Tide Roller: Thanks so much for sharing about how you have been treated by our Service Department when you have brought your vehicle in for service. We are grateful for your continued support and look forward to being there for you in the future.

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