Marcus Andrews
Marcus Andrews at Certified Benz & Beemer
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Marcus Andrews

Service Advisor

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.9
34 Reviews
4.9

34 Reviews

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34 Reviews of Marcus Andrews

March 18, 2025

Dealership Rating
Employee Rating

Service department Marcus Andrew Regarded If I could leave a negative star I would absolutely 💯 regard More

by Wprkinz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 17, 2025

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Employee Rating

Andy was super helpful in helping me find a car! He made the whole process very easy and stress free. Would definitely recommend talking to Andy at Certified Benz and Beemer if you’re in the market More

by Skylar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2025

Certified Benz & Beemer responded

Dear Skylar: We really love your 5 Star review! Thanks so much for sharing how friendly and helpful Andy was with your recent BMW purchase. We are grateful for your support as well as your recommendation of CBB to others. Please let us know when we can have the pleasure of assisting you again in the future.

February 27, 2025

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Employee Rating

Great people, great selection. Get the service plan it’s more than worth it. Go get your dream car More

by J.wesley23m
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 07, 2025

Certified Benz & Beemer responded

Dear J.wesley23m: We LOVE your review! Thanks so much for your high praise and support. We look forward to the pleasure of working with you in the future.

February 27, 2025

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Dave Williams is the consumate salesman. ..professional, knowledgeable and yet empathetic which is preferable to a high pressured sales person. My wife and I discerned minor quibbles with th More

by Wardenqfe
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Certified Benz & Beemer responded

Dear Wayne and Sue Carroll: Thanks so much for taken time to share your compliments of both David in Sales and Marcus in Service. We really appreciate your positive feedback as to both of them as well as the dealership. We are grateful for your kind words and support. Please let us know when we can ever be of assistance to you again in the future.

February 27, 2025

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Hands down the best service department in the valley. Marcus Andrews is professional, kind and very through and detailed when explaining the issues and the path forward to getting me back on the road. Th More

by ljmadrid56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Certified Benz & Beemer responded

Dear ljmadrid56: You are very welcome and thank you so much for sharing your high praise regarding Marcus and the CBB Service Department. We are grateful for your support and look forward to being there for you in the future.

February 26, 2025

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Above & beyond always hands down I'll be taking both cars there from here on out thanks guys More

by Dishon2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Certified Benz & Beemer responded

Dear Dishon2012: You are very welcome and thank you for letting our customers know that our Service Department goes above and beyond to assist with your BMW maintenance needs. We are grateful for your business and look forward to being there for you in the future.

February 15, 2025

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Just because of Marcus in service I will get another car there. Very good experience. More

by Mrz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2025

Certified Benz & Beemer responded

Dear Mrz22: We really appreciate you sharing how well Marcus treated you in our Service Department. Your kind words and support mean so much to us. We look forward to being there for you in the future.

February 06, 2025

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Employee Rating

Marcus is so friendly, personable, knowledgeable and genuine. We enjoy having him as our advisor. More

by skifahrerin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Certified Benz & Beemer responded

Dear skifahrerin: We really appreciate your 5 Star review! Thanks so much for letting our customers know how friendly and helpful Marcus was with your recent visit to our Service Department. We are grateful for your business and look forward to being there for you in the future.

January 30, 2025

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Employee Rating

Efficient, friendly, and warm staff. The entire experience was quick. Never purchased a vehicle before in such a short time delivering exactly what I was looking for. The home baked coo More

by Rubylizzie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2025

Certified Benz & Beemer responded

Dear Rubylizzie: You are very welcome and thank you for taking the time to share your positive feedback with us. We are delighted that you appreciated our beautiful inventory, friendly staff and, of course, our home baked cookies! We are grateful for your support as well as your recommendation of CBB to others. Please let us know when we can provide you with another 5 Star experience in the future.

January 19, 2025

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Employee Rating

Great place to buy a car! I’ve bought from Danny before and he’s very knowledgeable and courteous. I always shop here first More

by usedcarbuyer12345
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana

Jan 20, 2025

Certified Benz & Beemer responded

Dear usedcarbuyer12345: We love to hear from our repeat customers! Thanks for sharing how well Danny takes care of you with your vehicle purchases. We are grateful for your continued support and look forward to being there for you in the future.

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