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Marcus Andrews
Marcus Andrews at Certified Benz & Beemer
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Marcus Andrews

Service Advisor

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
25 Reviews
5.0

25 Reviews

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25 Reviews of Marcus Andrews

January 19, 2025

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Employee Rating

Great place to buy a car! I’ve bought from Danny before and he’s very knowledgeable and courteous. I always shop here first More

by usedcarbuyer12345
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana

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Jan 20, 2025

Certified Benz & Beemer responded

Dear usedcarbuyer12345: We love to hear from our repeat customers! Thanks for sharing how well Danny takes care of you with your vehicle purchases. We are grateful for your continued support and look forward to being there for you in the future.

January 12, 2025

Dealership Rating
Employee Rating

Marcus was great to work with for a service check in on my 330i. Would recommend! More

by Pearson Davis
Recommend Dealer
Yes
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Jan 13, 2025

Certified Benz & Beemer responded

Dear Pearson David: Thanks so much for sharing how well Marcus threated you in our Service Department., We are grateful for your business as well as your recommendation of CBB to others. Please let us know when we can ever assist you again in the future.

December 09, 2024

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Employee Rating

Marcus was the Service Advisor and he was wonderful and efficient with my vehicle. I definitely will be coming back anytime my car needs fixing.Excellent work 🙌🏽 More

by huhihuwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2024

Certified Benz & Beemer responded

Dear huhihuwa: We could not be happier to hear how well Marcus treated you with your recent visit to our Service Department. Thanks so much for your high praise and support. We look forward to the pleasure of assisting you again in the future. Best wishes for the Holidays!

December 09, 2024

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Employee Rating

Love their dealership and their service. Have bought 2 vehicles from them now and I think their service department is outstanding. More

by Drigmahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Sullivan

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Dec 09, 2024

Certified Benz & Beemer responded

Dear Drigmahn: We love to hear from our repeat Sales customers and are delighted that you have appreciated using our Service Department as well. We are grateful for your continued support and look forward to being there for you to assist with all of your future automotive needs. Best wishes for the Holidays!

December 08, 2024

Dealership Rating
Employee Rating

Service writer Marcus was great! He took time to explain what work had been done on our recently acquired BMW by the previous owner. He had good recommendations for service going f More

by andy.m1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2024

Certified Benz & Beemer responded

Dear andy.m1: Thanks so much for your 5 Star review! We love hearing how friendly and helpful Marcus was with your recent visit to our Service Department. We are grateful for your business and excited that you intend to come back again in the future. we will strive to provide you with another 5 Star experience when you do. Best wishes for the Holidays!

November 28, 2024

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Employee Rating

Marcus got my tires replaced in one day. Got me back on road before the holiday. Great job More

by jsummers288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2024

Certified Benz & Beemer responded

Dear jsummers288: Thanks so much for your 5 Star review! We are delighted to hear that Marcus and the Service team were able to get you taken care so quickly. Your kind words and support mean a lot to us. Please let us know when we can assist you again, whether in sales or in service.

November 27, 2024

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Employee Rating

The Service Staff at CBB has always kept their word regarding costs and time to repair. They maintain a high level of communication and let me know of unforeseen issues mid-repair. More

by Tide Roller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Schneider, Danny Quintana, Mike Grady, Dale Chavez

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Dec 01, 2024

Certified Benz & Beemer responded

Dear Tide Roller: Thanks so much for sharing about how you have been treated by our Service Department when you have brought your vehicle in for service. We are grateful for your continued support and look forward to being there for you in the future.

November 15, 2024

Dealership Rating
Employee Rating

They were amazing. Gave me a free service because of a misunderstanding and a ride.Wow! More

by Gdogvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2024

Certified Benz & Beemer responded

Dear Gdogvc: We are glad that you appreciated out amazing customer service! Thanks so much for your kind words and support. Please let us know when we can ever assist you again.

November 07, 2024

Dealership Rating
Employee Rating

I was very grateful for the immediate emergency service appointment. Also, the service advisor was thorough and cordial. Thank you More

by Joan.chapek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2024

Certified Benz & Beemer responded

Deaer Joan: You are very welcome and thank you for your 5 Star review! We are glad that we could provide you with the emergency assistance that you needed. We are grateful for your business and look forward to being there for you in the future.

November 01, 2024

Dealership Rating
Employee Rating

Great service! Marcus was excellent! He explained everything and he got my vehicle serviced as timely as it was possible. More

by Treasure6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 03, 2024

Certified Benz & Beemer responded

Dear Treasure6: We are happy to hear that Marcus was so friendly and helpful with your recent visit to our Service Department. Thanks so much for giving CBB the opportunity to serve you. Please let us know when we can assist you again in the future.

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