Marco Villatoro
Service Manager
Zeigler Chrysler Dodge Jeep of Schaumburg
208 West Golf Rd
Schaumburg, IL 60195
13 Reviews
Write a ReviewDealership Experience
4 yrs, 6 mos
Industry Experience
14 yrs, 6 mos
Languages Spoken
English
Spanish
13 Reviews of Marco Villatoro
November 15, 2024
I don’t ever want to deal with Emily Armstrong again. She was dismissive, and insulting. I left my car there to be fixed and they did in fact fix it, but I received my car back with a new problem that She was dismissive, and insulting. I left my car there to be fixed and they did in fact fix it, but I received my car back with a new problem that WAS NOT present when I gave it to them the first time. I’ve only had this car for a year but I’ve been told they cannot figure out how to fix it, and hopefully it will resolve with an update. Emily, not wanting to admit that they are unable to fix my problem, kept trying to convince me that my phone was the problem. Infuriating… At least the head manager, who might be named Marco if I’m not mistaken, was kind enough to call me and admit they are at a loss on what to do. More
Other Employees Tagged: Emily Armstrong
November 14, 2024
Zeigler Dodge in Schaumburg has always been an excellent sealer for me, from buying my Durango there in 2016 through the following 8 years of service. Great dealership - the BEST I've ever dealt with! sealer for me, from buying my Durango there in 2016 through the following 8 years of service. Great dealership - the BEST I've ever dealt with! More
Other Employees Tagged: Emily Armstrong
November 13, 2024
Was a pleasure working with all of the associates at Schaumburg Zeigler. Everyone was very friendly. We especially liked Marco - was very genuine and nice to work with. Removing a star because I was les Schaumburg Zeigler. Everyone was very friendly. We especially liked Marco - was very genuine and nice to work with. Removing a star because I was less impressed with service provided by the body shop my car was sent too. When I got my car back, the passenger seat was covered in dust/dirt. Truly looked like someone had gone mudding and then got in the car. The netted pocket on the passenger door was also stretched out and has not returned to its original shape. When I pointed the mess out to the Schaumburg Ziegler, they did have the car cleaned up - which was greatly appreciated. Back to the body shop - I had my hinges repaired which resulted in the entire door being clear coated. However, the body shop left a handful of tiny rust spots that could have been easily polished out before sealing them in. If I would have known they were going to do this, I would have spent the 5 minutes polishing them out myself. Overall, writing this review to point out the lack of attention to detail of the body shop in contrast to the excellent service provided by Zeigler. More
Other Employees Tagged: Moises Villegas
November 11, 2024
very friendly and helpful staff the best place to go if you will have issue with your car etc. you will have issue with your car etc. More
Other Employees Tagged: Curt Barnes, Carlos Gonzalez, Emily Armstrong, Moises Villegas, Jason Villatoro, Bill Woollard
November 02, 2024
They always take care of me great customer service and the prices are great keep up the good work the prices are great keep up the good work More
Other Employees Tagged: Curt Barnes, Carlos Gonzalez, Emily Armstrong, Moises Villegas, Jason Villatoro, Bill Woollard
November 02, 2024
Great atención great attention, they answered all my doubts to make the decision to purchase my car doubts to make the decision to purchase my car More
Other Employees Tagged: Eddie Chacon, Vonce Isom, Mike Jones
October 22, 2024
Very friendly. Knowledgeable about the product. Concerned about my experience and took very good care of my car. Knowledgeable about the product. Concerned about my experience and took very good care of my car. More
Other Employees Tagged: Curt Barnes, Carlos Gonzalez, Emily Armstrong, Moises Villegas, Jason Villatoro, Bill Woollard
October 20, 2024
Best CDRJ dealer ship in the state of Illinois, the service team is top notch! service team is top notch! More
Other Employees Tagged: Curt Barnes, Carlos Gonzalez, Emily Armstrong
October 18, 2024
The dealership is great always courteous professional and helpful every time I bring my car in for service. helpful every time I bring my car in for service. More
Other Employees Tagged: Curt Barnes, Carlos Gonzalez, Emily Armstrong, Moises Villegas, Jason Villatoro, Bill Woollard