Marco Pinto | Page 96

Sean and Camilo are both fantastic guys and assets to the dealership. They go above and beyond at every step of the process which is a big part of the reason why we have kept coming back to Acura of Pembroke dealership. They go above and beyond at every step of the process which is a big part of the reason why we have kept coming back to Acura of Pembroke Pines for the last 10+ years. I also wanted to mention that the service department is outstanding as well. No matter who we get when we come in for service, the customer service remains excellent. More

by AMADORFSU Verified Customer Verified Customer

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Good attention. Rapidly Service. Good quality. Marcos explain all Service and the guarantees service. Room Area are good and cafeteria too. My wife and I stayed satisfied. explain all Service and the guarantees service. Room Area are good and cafeteria too. My wife and I stayed satisfied. More

by supermanolo02 Verified Customer Verified Customer

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Jordan Ferber is a diplomat and has an expertise in communication. Was able to turn around the issue I got and congrats to him! Marco Pinto made me fell good and provided an outstanding service. communication. Was able to turn around the issue I got and congrats to him! Marco Pinto made me fell good and provided an outstanding service. More

by mbmello Verified Customer Verified Customer

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the staff of the service department has been very proffesional ,efficient and knowledgeable ..Mr Marco Pinto has made my experience very pleasant and always comfortable. proffesional ,efficient and knowledgeable ..Mr Marco Pinto has made my experience very pleasant and always comfortable. More

by CHRISTINEP0719 Verified Customer Verified Customer

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Marco Pinto got me in at all my work completed within a timely manner and professionally done.I’ve been coming here for many years but three vehicles their quality place. timely manner and professionally done.I’ve been coming here for many years but three vehicles their quality place. More

by brirahm Verified Customer Verified Customer

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I am not sure if my previous message has gone so I am resending. It was a complete frustration! When I leased the car the sales people told me the maintenance would cost around $80 dollars each. For my u resending. It was a complete frustration! When I leased the car the sales people told me the maintenance would cost around $80 dollars each. For my unpleasant surprise my wife came back home showing a $260 dollars bill to charge filters!!!! It's an absurd!! I had told her she could accept the charge because I was told the amount would be around $80 dollars and she was not told it would be $260!!!! A total lack of transparency from the sales people to the service ones!!!! Unacceptable!!!!! If this is the way you guys try to loyal a customer, congratulations!!! You have just lost a potential customer who would be renewing the lease on 2021!!!! You are extremely good on making business making customers unhappy! When I called the service department asking for a reasonable explanation, I heard "this is on sales people, not on me, I'm so sorry"!!!!!!!!! And I thought Rick Case was the only one dealer which does not care about customers!!!! BTW, the car came back with the windshield wiper water system not working!!!! Such a great maintenance full of transparency!!!! CONGRATS!!!!! More

by mbmello Verified Customer Verified Customer

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My husband took the car and had to wait too long for oil change. He decided he will take the car next time to another place. change. He decided he will take the car next time to another place. More

by ugaznatalia Verified Customer Verified Customer

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Owning an Acura RDX, and having it service with Acura Pembroke Pines you can be assured you are always well taken car off. Thank you Marco Pinto! Pembroke Pines you can be assured you are always well taken car off. Thank you Marco Pinto! More

by LIZ.ESCALONA Verified Customer Verified Customer

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The service was great thank you, Marco Pinto was very helpful , waiting time is very convenient, special in the morning, in general was a good experience helpful , waiting time is very convenient, special in the morning, in general was a good experience More

by FJAVIERHERREROS Verified Customer Verified Customer

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2005 Acura TL manual 6 speed was fixed correctly. New clutch installed. Engine mounts replaced. Flywheel adjusted to specs via machine shop. Engine oil leaks fixed. clutch installed. Engine mounts replaced. Flywheel adjusted to specs via machine shop. Engine oil leaks fixed. More

by FX_MIRO Verified Customer Verified Customer

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