Marco Pinto | Page 95

Your service adviser is a great customer service adviser who has been working with me since 2012 very knowledgeable and helpful and friendly thank you. who has been working with me since 2012 very knowledgeable and helpful and friendly thank you. More

by FORTUNE4 Verified Customer Verified Customer

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Easy to make an appointment. Did not have to wait long for the service to be completed. Mr Pinto was very nice to me as usua. for the service to be completed. Mr Pinto was very nice to me as usua. More

by VIVIANEN Verified Customer Verified Customer

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Excellent service from Mr. Pinto made appointment. On time. Had to wait and wait time was less then said from the start. With a car wash too. time. Had to wait and wait time was less then said from the start. With a car wash too. More

by krystalalegret Verified Customer Verified Customer

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Marco was very helpful, knowledgeable and attentive. I appreciated his concern and understanding with me having a toddler with the suggestion of providing a loaner vehicle instead of having to wait on my appreciated his concern and understanding with me having a toddler with the suggestion of providing a loaner vehicle instead of having to wait on my vehicle. More

by Btturnquest Verified Customer Verified Customer

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No words!!! I still had to pay for a new tire as my old tire got a nail while in service!! The offer was half the price as if it was my fault. Thanks but no thanks! tire got a nail while in service!! The offer was half the price as if it was my fault. Thanks but no thanks! More

by L. Silva Verified Customer Verified Customer

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Terry Lawrence has been our sales consultant for the last 4 leases. He is an asset to your company - he makes us feel welcome, like a family! Excellent customer service skills! 4 leases. He is an asset to your company - he makes us feel welcome, like a family! Excellent customer service skills! More

by Elim Iglesias Verified Customer Verified Customer

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It was a great Experience with Mr. Jordan Ferber. I would Definitely Recommend this Acura of Pembroke Pines Dealership to anyone looking to do service on their Vehicles. I give him and the Facility a 5 Star Definitely Recommend this Acura of Pembroke Pines Dealership to anyone looking to do service on their Vehicles. I give him and the Facility a 5 Star rating. ⭐️⭐️⭐️⭐️⭐️ More

by jpeguero55 Verified Customer Verified Customer

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Aa always ... amazing service! My service representative Marcos always has my back and takes care of all my service needs in a timely manner. He is very professional and kind. Marcos always has my back and takes care of all my service needs in a timely manner. He is very professional and kind. More

by gloriammesa Verified Customer Verified Customer

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The service was good up until I picked up the car and left the dealership. I immediately noticed a weird feel on the tire in the passenger side. I thought that maybe it was me, but once I got on the ex left the dealership. I immediately noticed a weird feel on the tire in the passenger side. I thought that maybe it was me, but once I got on the expressway, I felt it more. I immediately called Marco Pinto (Service Person). He told me to bring the car back. I went back and explained to him the issue. He came out, checked the tire and told me I had a nail stuck in the tire and it had gone through so the tire had to be replaced. Prognosis: $218+tax. I was in shock and explained to him the car was fine when I dropped it off for service and this nail must have been picked up here as I had just picked it up. He told me there was no proof of that and that they had checked all the tires and they were fine. Basically, it was my word against his. He told me he was sorry but I would have to pay for the new tire as they were not responsible. I paid for the new tire and left the dealership feeling robbed, angry, and so disappointed. After 6 years of being a loyal customer, I am planning to never lease an Acura car again or at least never visit this leadership. You just lost a customer More

by L. Silva Verified Customer Verified Customer

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it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good. good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good. More

by LEONARDO.E.GREEN Verified Customer Verified Customer

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