Marco Garcia-Sierra
Marco Garcia-Sierra at Toyota of Gladstone
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Marco Garcia-Sierra

Sales and Leasing Professional

Toyota of Gladstone

19375 SE Mcloughlin Blvd
Gladstone, OR 97027

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5.0
102 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

102 Reviews

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102 Reviews of Marco Garcia-Sierra

November 04, 2024

Dealership Rating
Employee Rating

Marco was great! He was friendly, knowledgeable, and we had a no pressure experience. Thank you for making our Corolla Cross purchase amazing! More

by amyb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charity Graff, Dusty Call

October 07, 2024

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It was a great, easy experience at this dealership and with Marco! Glad I bought my car here. More

by rjohanez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 16, 2024

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Helped deliver my new car home. Thank you, very much appreciated! Went above for sure! More

by kochcharlotte
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 27, 2024

Toyota of Gladstone responded

Thank you for your kind words! We're delighted to hear that you appreciated the delivery service for your new car. At Toyota of Gladstone, we aim to go above and beyond to ensure our customers have a convenient and exceptional experience. Your satisfaction is very important to us, and knowing that we were able to make the process easier for you is truly rewarding. Thank you for choosing us, and we look forward to serving you again in the future.

September 15, 2024

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Employee Rating

Fantastic experience over all. Everyone I worked with was great and personable to work with. More

by JM25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dolf Nuno, Carl Chestnut

Sep 27, 2024

Toyota of Gladstone responded

Thank you so much for your fantastic review! We're delighted to hear that you had a great experience at Toyota of Gladstone and found our team to be personable and helpful. Our staff aims to provide the best customer service and make every interaction enjoyable and efficient. We appreciate you taking the time to share your positive feedback and are thrilled to have met your expectations. Thank you for choosing Toyota of Gladstone, and we look forward to continuing to serve you in the future.

September 13, 2024

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Muchas gracias Marco por toda tu ayuda estoy bien contenta yo regresaría contigo cuando necesite un carro muchas gracias More

by mi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

Toyota of Gladstone responded

¡Muchas gracias por compartir tu experiencia! Nos alegra mucho saber que Marco pudo brindarte toda la ayuda que necesitabas y que estás contenta con tu nuevo vehículo. Apreciamos tu confianza en Toyota de Gladstone y será un placer ayudarte nuevamente cuando necesites otro carro en el futuro. Gracias por elegirnos, y esperamos verte de nuevo pronto.

August 29, 2024

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Spacious and clean, everyone showed professionalism and greeted with happiness and smiles also lots of compliments More

by Lia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dolf Nuno

August 18, 2024

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Employee Rating

Super easy purchase! They even had to get a car from another dealer for me to purchase. Made the delivery happen within a few hours. Great service! More

by kd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dusty Call

Sep 27, 2024

Toyota of Gladstone responded

Thank you for sharing your experience at Toyota of Gladstone! We're thrilled to hear that your purchase was super easy and that our team was able to quickly arrange the delivery of your car from another dealer. Providing great service is our top priority, and we're delighted that we could meet your expectations. We truly appreciate your kind words and are glad you chose us for your vehicle purchase. We look forward to serving you again in the future!

August 10, 2024

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Love Gladstone Toyota. Very reasonable to deal with and up front about everything and we knew exactly what to expect. More

by crashmedic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristin DeMars, Charity Graff

August 08, 2024

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Employee Rating

I enjoyed working with Marco, my salesperson, very much. The finance office experience was less pleasant, as I don’t like being pressured to accept add-on service contracts. Overall, I enjoyed the experienc More

by glenn.gregg
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

Toyota of Gladstone responded

Thank you for taking the time to share your feedback. We're delighted to hear that Marco provided you with a great experience, and that his knowledge and easygoing nature made the process enjoyable. We will certainly pass along your kind words to him! We apologize that your experience in the finance office didn’t meet the same standard, and we understand how feeling pressured for add-ons can be frustrating. Your feedback is invaluable, and we’ll use it to improve our approach in ensuring that every part of the process feels comfortable and transparent. We truly appreciate your business and hope to have the opportunity to serve you again in the future.

August 08, 2024

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Employee Rating

Very helpful with our language barrier, always does the most he can to help us, patient More

by pilar_noguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dolf Nuno

Sep 27, 2024

Toyota of Gladstone responded

Thank you for sharing your experience with us! We’re so glad to hear that our team was able to assist you despite the language barrier and that you felt supported throughout the process. We take pride in being patient and doing everything we can to help our customers, and it's wonderful to know that this made a positive impact on your experience. We appreciate your trust in Toyota of Gladstone and look forward to assisting you again in the future!

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