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Marcellis Smith
Marcellis Smith at Honda of the Avenues
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Marcellis Smith

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
96 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

4 yrs, 6 mos

4.8

96 Reviews

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96 Reviews of Marcellis Smith

February 11, 2025

Dealership Rating
Employee Rating

I love this dealership they are always nice and service is good even when you dont have appointment they will take you in. More

by MSroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, James Bollettieri, Eric Laurendeau

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Feb 13, 2025

Honda of the Avenues responded

Thank you for your continued business and we are glad to hear that our team is able to provide great service each visit.

February 06, 2025

Dealership Rating
Employee Rating

This is the first time I rate the experience below excellent. blah blah blah balh More

by LARRY.L.REED
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 11, 2025

Honda of the Avenues responded

Thank you Larry for your business and for taking time to complete a review of your most recent visit.

February 06, 2025

Dealership Rating
Employee Rating

I dealt with Morris and he was patient and knew his cars. Thankyou! A very nice experience. More

by lchess512
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 11, 2025

Honda of the Avenues responded

Thank you for your business and we are happy to hear that Morris helped you find a vehicle that fit your needs.

February 05, 2025

Dealership Rating
Employee Rating

The Service completed earlier than promised. The service advisor was very thorough and professional in explaining recommended additional services. More

by BTOUCH62
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 11, 2025

Honda of the Avenues responded

Thank you for your business and we are glad to hear that our team was able to have you vehicle completed faster then the estimated time.

February 04, 2025

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Employee Rating

Marcellis was very helpful and patient with me. He was very polite and informative with everything More

by JOZI_KUNORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 11, 2025

Honda of the Avenues responded

Thank you for your business and we are happy to hear that Marcellis made your latest visit an enjoyable one.

February 02, 2025

Dealership Rating
Employee Rating

The service department really just needs a person to solely schedule appointments for customers needs. More

by mandas2482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2025

Honda of the Avenues responded

We appreciate your business and feedback, we will pass your comments on to our service director.

January 28, 2025

Dealership Rating
Employee Rating

Made an appointment was seen right away before my appointment time the rep Marcel Smith took in my information asked a few questions suggested a few things on my vehicle and quickly got me processed. More

by GEONEG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 29, 2025

Honda of the Avenues responded

We are very happy to hear that Marcellis was able to get your vehicle serviced in a timely fashion and provided you a 5-Star experience.

January 24, 2025

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Employee Rating

Got my car back on the road without any other issues. The service representative was very friendly and knowledgeable. More

by JOSHUA.MICLAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Deitrick

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Jan 27, 2025

Honda of the Avenues responded

Thank you Joshua for your business and for taking time to complete a review of your experience.

January 19, 2025

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Employee Rating

Bobby is awesome he takes care of his customers, everyone is helpful, would recommend this service center. More

by beverlyehrle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

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Jan 20, 2025

Honda of the Avenues responded

We appreciate your business Beverly and are glad to hear that Bobby was able to provide you with an awesome experience.

December 31, 2024

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Employee Rating

Excellent service; everything was as expected. Waiting area was nice, clean and also enjoyed the amenities (i.e. water, snacks). More

by vancemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2025

Honda of the Avenues responded

Thank you for your business and we are glad to hear that you enjoyed the amenities and had a 5-Star experience.

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