Marcelino Reveles
Marcelino Reveles at Ventura Toyota
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Marcelino Reveles

Service Advisor

Ventura Toyota

6360 Auto Center Dr
Ventura, CA 93003

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rated
20 Reviews

To schedule your next serivce visit, contact me @ (805)650-0510 ext. 1456 mreveles@venturatoyota.com

not yet
rated

20 Reviews

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20 Reviews of Marcelino Reveles

March 15, 2024

Dealership Rating
Employee Rating

I have never been treated with as much courtesy by any agency, as I have by Ventura Toyota. More

by Gustavo80.trevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Margaret Marquez

Mar 16, 2024

Ventura Toyota responded

Thank you, Gustavo, for sharing your thoughts about your experience with Ventura Toyota. We appreciate your business and hope to see you again soon!

January 30, 2024

Dealership Rating
Employee Rating

Excellent service of our Toyotas. From greeting to service and payment we have bern treated well each time. More

by ullom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Robles, Carlo Mata

Jan 30, 2024

Ventura Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 18, 2023

Dealership Rating
Employee Rating

Deon has been great, so patient. I would definitely come back and buy another vehicle from him. More

by Talentedmom
Recommend Dealer
Yes

Other Employees Tagged: Deon Simpson

Dec 18, 2023

Ventura Toyota responded

Thanks for your feedback on your recent visit to Ventura Toyota. It's great to hear that Deon was able to assist you and that you had such a positive experience.

June 30, 2022

Dealership Rating
Employee Rating

If I could give less than one star, I would. I have never been treated so poorly in my life by almost every person I have come into contact with at Ventura Toyota. Scott Robles was verbally abus More

by jennamann1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jun 30, 2022

jennamann1 responded

Please help to remedy your professional issues.

Jun 30, 2022

Ventura Toyota responded

Hello Jenna, Thank you for sharing your experience and we understand your frustration. Our records show that we did try to work with you on multiple occasions but were unable to meet your needs. We apologize for not being able to live up to your expectations. We wish you well in your future service visits. Thank you for your business and trying to work with us. Regards, Ventura Toyota Service Team

March 25, 2022

Dealership Rating
Employee Rating

Ivan Garcia is Friendly, Straight forward and will do his BEST to help you out! More

by jmunoz07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlo Mata , Ivan Garcia

November 12, 2021

Dealership Rating
Employee Rating

All I got to say the short time I was at Ventura Toyota, Victor Zavala was an amazing Parts Manager . . . More

by Jose Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2021

Ventura Toyota responded

Hi Jose, We are happy that we could provide you and excellent experience in our service and parts center. Great job everyone. Best regards, Ventura Toyota Mgmt Team True. Fair. Easy.

September 14, 2020

Dealership Rating
Employee Rating

Marcelino consistently provides excellent service, he is extremely knowledgeable and helpful. He goes the extra mile and always attentive to customer needs and desires. We really appreciate his service. More

by eacortez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 18, 2020

Ventura Toyota responded

Thank you for allowing us to service your vehicle. We appreciate your business. Great job Marcelino!!

December 15, 2018

Dealership Rating

WARNING – DO NOT PATRONIZE THE VENTURA TOYOTA SERVICE DEPT! Our 2016 Toyota Sequoia was recently vandalized in downtown Ventura by someone trying to break and enter. The would -be thief tried to jimmy the driv More

by Unhappy in VTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 01, 2019

Ventura Toyota responded

Hello Unhappy in VTA, We work to diligently to fix all Toyota vehicles to meet manufacturer specs. If a vehicle is damaged or vandalized there is usually more damage to connected wiring and/or components. Looks like we missed the mark while communicating the exact repairs we were suggesting be repaired. Good luck with your vehicle and Happy New Year. Ventura Toyota Management 805.650.0510

December 21, 2017

Dealership Rating
Employee Rating

Disappointing Service rep Marcelino Reveles was both incomptent and rude. Fortunately, manager Richard Newman took over for him and brought about a resolution of a More

by Elisabeth Main
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Richard Newman

August 27, 2016

Dealership Rating
Employee Rating

Thank you Ventura Toyota Thank you, for help us to find the perfect car for us, purchase experience was amazing. I appreciate everyone that help us to get our RAV4 Toyota. Muc More

by irism337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlo Mata, Mike Perez , Daniel Leon

1

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