To schedule your next serivce visit, contact me @ (805)650-0510 ext. 1456 mreveles@venturatoyota.com
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Write a Review20 Reviews of Marcelino Reveles
March 15, 2024
I have never been treated with as much courtesy by any agency, as I have by Ventura Toyota. agency, as I have by Ventura Toyota. More
Other Employees Tagged: Margaret Marquez
January 30, 2024
Excellent service of our Toyotas. From greeting to service and payment we have bern treated well each time. From greeting to service and payment we have bern treated well each time. More
Other Employees Tagged: Scott Robles, Carlo Mata
December 18, 2023
Deon has been great, so patient. I would definitely come back and buy another vehicle from him. I would definitely come back and buy another vehicle from him. More
Other Employees Tagged: Deon Simpson
June 30, 2022
If I could give less than one star, I would. I have never been treated so poorly in my life by almost every person I have come into contact with at Ventura Toyota. Scott Robles was verbally abus I have never been treated so poorly in my life by almost every person I have come into contact with at Ventura Toyota. Scott Robles was verbally abusive and my basic car needs (AWD malfunction, broken radio) was neither met or cared about. Ventura Toyota just wants your money without any integrity in their communication, documentation of car issues or services. Most of the staff has inadequate knowledge regarding my vehicle, a Rav 4. It is one of the most popluar cars. I absolutely love Toyota products but will never recommend anyone go to this sexist, abusive and inadequate dealership. I want to thank Manny (sales) and Octavio (mechanic) for being great at their jobs and helping with purchase of car. Jennifer Lange is also polite. I would especially stay away from Mike who will placate you and do nothing or Scott Robles whom is verbally abusive and incredibly bad at this job. More
Other Employees Tagged: Octavio Fierros, Scott Robles, Mike Perez, Jaime Torres, Richard Newman, Jennifer Lange
March 25, 2022
Ivan Garcia is Friendly, Straight forward and will do his BEST to help you out! BEST to help you out! More
Other Employees Tagged: Carlo Mata , Ivan Garcia
November 12, 2021
All I got to say the short time I was at Ventura Toyota, Victor Zavala was an amazing Parts Manager . . . Victor Zavala was an amazing Parts Manager . . . More
Other Employees Tagged: Scott Robles, Carlo Mata, Margaret Marquez, Francisco Arteaga, Victor Zavala, Isreal Navarro
September 14, 2020
Marcelino consistently provides excellent service, he is extremely knowledgeable and helpful. He goes the extra mile and always attentive to customer needs and desires. We really appreciate his service. extremely knowledgeable and helpful. He goes the extra mile and always attentive to customer needs and desires. We really appreciate his service. More
December 15, 2018
WARNING – DO NOT PATRONIZE THE VENTURA TOYOTA SERVICE DEPT! Our 2016 Toyota Sequoia was recently vandalized in downtown Ventura by someone trying to break and enter. The would -be thief tried to jimmy the driv Our 2016 Toyota Sequoia was recently vandalized in downtown Ventura by someone trying to break and enter. The would -be thief tried to jimmy the driver-side lock, which set-off the car alarm. The dirt bag then reached under the engine compartment and ripped out wiring in the vicinity of the horn. We took the vehicle to Ventura Toyota to get a repair estimate. The estimate was $8,200 to remove/replace the lock cylinder and entire wiring harness, which runs throughout the engine compartment and behind the dashboard. This estimate didn’t pass the sanity test with us or our insurance adjuster. We decided to find a different Toyota service provider that could give us a reasonable approach to fix the compromised wiring and lock. Ventura Toyota charged $335 for diagnostics before they would release the vehicle. That’s a hefty price to visually identify a damaged wiring bundle near the horn and confirm that the key could not be inserted into the driver-side lock. We had the Sequoia towed to North Hollywood Toyota. Our friends down south took three days to repair the vehicle at a cost of $552. For those of you who are good with math, Ventura Toyota’s diagnostic fee of $335 plus an additional $117 equals $552, the cost to repair the vehicle. Ventura Toyota had a lot of audacity to pad their estimate by over $7,600 for unnecessary parts and labor. That’s about as a ridiculous as replacing all four tires and getting a new alignment should one of the tires have had low air pressure. I’ll be taking my business elsewhere. P.S. North Hollywood gets a 5 star rating. The home town dealership gets 0 stars and a frown face. ? More
December 21, 2017
Disappointing Service rep Marcelino Reveles was both incomptent and rude. Fortunately, manager Richard Newman took over for him and brought about a resolution of a Service rep Marcelino Reveles was both incomptent and rude. Fortunately, manager Richard Newman took over for him and brought about a resolution of an important safety issue. More
Other Employees Tagged: Richard Newman
August 27, 2016
Thank you Ventura Toyota Thank you, for help us to find the perfect car for us, purchase experience was amazing. I appreciate everyone that help us to get our RAV4 Toyota. Muc Thank you, for help us to find the perfect car for us, purchase experience was amazing. I appreciate everyone that help us to get our RAV4 Toyota. Much appreciation to Daniel Leon, Carlos Mata and Mike Perez . More
Other Employees Tagged: Carlo Mata, Mike Perez , Daniel Leon