Marc Stewart

I had a horrible experience at Scott Honda in West Chester, Pa. today. I am giving my experience ZERO STARS! The tire pressure light came on in my car yesterday. When I got home, I called the dealers Chester, Pa. today. I am giving my experience ZERO STARS! The tire pressure light came on in my car yesterday. When I got home, I called the dealership to arrange a time to bring my car in. I was told to take it to the EXPRESS SERVICE bay today. When I did, I was told it would be an hour and a half wait. I was not prepared to wait that long, so I was told to bring it back in about 4 hours. I called to check to see if it would be seen then. The service department hung up on me 3 times. I took my car to Mavis Discount Tire in Thorndale, Pa. and was waited on immediately. I was out of there in less than 10 minutes. Scott Honda treated me with disrespect. I will be rethinking my relationship with this dealership, especially since I bought my car there. This is the way you treat your valued customers? Shame on you, Scott Honda. More

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Scott Honda’s Service Department has always been top notch. I guess that is why I keep going back. Exceptional friendliness and professionalism. Five Star for sure!! notch. I guess that is why I keep going back. Exceptional friendliness and professionalism. Five Star for sure!! More

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Service was done correctly. Although I had to wait a longer time than expected. But to expected on a warranty job Although I had to wait a longer time than expected. But to expected on a warranty job More

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