Marc D'Ottavio | Page 34

Great customer service. Clean waiting area, hot coffee and yummy cookies. I arrived promptly for 10am appointment. Wait time for oil change was lengthy at 2+ hours. and yummy cookies. I arrived promptly for 10am appointment. Wait time for oil change was lengthy at 2+ hours. More

by IRENE.MANZANET Verified Customer Verified Customer

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Never had a bad experience at Bay Ridge Subaru and this week's visit was no exception. I was told I would be in and out within 45 minutes and I was. week's visit was no exception. I was told I would be in and out within 45 minutes and I was. More

by LP6239 Verified Customer Verified Customer

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comfortable seating and hot tasty coffee but this is weird there is a minimum for comment. so dealership ok the marketing people not so ok, I hope this is what ou want. weird there is a minimum for comment. so dealership ok the marketing people not so ok, I hope this is what ou want. More

by BLAKE15 Verified Customer Verified Customer

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This was for drop off service. Prompt, courteous and honest. State inspection, oil change and StarLink update were all performed in a timely manner. Social distancing and masks were enforced. Pricing wa honest. State inspection, oil change and StarLink update were all performed in a timely manner. Social distancing and masks were enforced. Pricing was fair. I highly recommend dropping off rather than waiting. There always seems to be unexpected issues that may occur that will change your wait time. At least with drop off they are very good at notifying you the minute the service is complete. More

by Eric Verified Customer Verified Customer

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I've always had a good experience - Sabina last time, Marc this time. Andre sold us the Forester in 2019 and he was also top notch! Marc this time. Andre sold us the Forester in 2019 and he was also top notch! More

by TAYLORDOROTHY763 Verified Customer Verified Customer

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Average service. A six month service at $100 is exorbitant. A tire rotation should be FREE! A Starlink update what is required. They wanted to charge me $70 to perform the update. Needless to say I exorbitant. A tire rotation should be FREE! A Starlink update what is required. They wanted to charge me $70 to perform the update. Needless to say I did not have it done. I guess if you don’t own a computer you can never update Starlink. More

by barolokg53 Verified Customer Verified Customer

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Customer service is very nice and helpful. Have my car done the recalled which help me save time to come back again. Definitely will go back for any service done the recalled which help me save time to come back again. Definitely will go back for any service More

by Randy 123 Verified Customer Verified Customer

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people are helpful and friendly. They readily took care of my expressed needs and resolve all my concerns. Services were provided quickly and I could pick up my car without waiting too long of my expressed needs and resolve all my concerns. Services were provided quickly and I could pick up my car without waiting too long More

by HOHANEY Verified Customer Verified Customer

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I needed damage done to the rear of my 2019 Outback and Bay Ridge made the repairs as painless as possible Marc also was good at keeping me posted of the car's status. Bay Ridge made the repairs as painless as possible Marc also was good at keeping me posted of the car's status. More

by MICHAEL_HAMBURG44 Verified Customer Verified Customer

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My battery needed to be replaced and Sabina did a little research and ultimately determined my battery was not only under warranty but that it was to be installed for free- not the 70.00 that was on my invo research and ultimately determined my battery was not only under warranty but that it was to be installed for free- not the 70.00 that was on my invoice. Obviously she is a rock star! Everyone there is excellent. More

by SKWDAYBREAK Verified Customer Verified Customer

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