Marc Brennan | Page 9

I have leased and/or bought my last 5 cars from Tom's Ford. I have used other dealers, but all I can say is that I never had the service from them like I do Tom's Ford. My brother lost his life due Ford. I have used other dealers, but all I can say is that I never had the service from them like I do Tom's Ford. My brother lost his life due to the dealer not leaving original equipment and changing things out. By the time the investigation was done even GM was helping us out to prove what this dealer did wrong. It is extremely hard for us to trust dealers because of this. We explained our situation to Tom's and they have done nothing but go out of their way to ensure our needs are met. If I every had a problem, they did their best to take care of it in a quick and effecient manner. More

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Marc Brennan was very helpful in helping us lease our 2011 Ford Edge. He made the process very simple and was even willing to come in on his day off to get the transaction done. He took his time to sho 2011 Ford Edge. He made the process very simple and was even willing to come in on his day off to get the transaction done. He took his time to show me all of the gadgets and useful features in the car which was a big timesaver for me later on. He even set up the syncing of my iphone! Closing the final deal, paperwork, etc. was extremely simple and stress free. It took less than 10 minutes which was a pleasure. Working with the manager on that part of the process was a breeze. A big thanks to Tom's Ford! Jennifer and Joseph D'Ambrosio More

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I had a great experience at Tom's Ford Lincoln. The sales people were very knowledgeable and friendly. I brought a beautiful 2011 Ford Focus and I bought the car for a great deal. Scott did everything in his people were very knowledgeable and friendly. I brought a beautiful 2011 Ford Focus and I bought the car for a great deal. Scott did everything in his power to get me a great deal for my car. I would highly recommend this dealership. I was talking to my supervisor about this service here and she plans on buying a new car in a few months. More

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This was my first time visting Tom's Ford and I came away pleasantly surprised. Unlike most dealers, there was no pushy or manipulative tactics that turn most people off. Marc Brennan did an excellent job.Sc pleasantly surprised. Unlike most dealers, there was no pushy or manipulative tactics that turn most people off. Marc Brennan did an excellent job.Scott was also pleasant to deal with. After this experience, I would highly recommend a friend or family member to go there for their car purchase. More

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I recently visited Tom's Ford/Lincoln in Keyport seeking information on a 2011 Ford Edge and was promptly greeted by Marc Brennan. Marc showed me the Edge and answered all of my questions quickly and easily information on a 2011 Ford Edge and was promptly greeted by Marc Brennan. Marc showed me the Edge and answered all of my questions quickly and easily. We eventually proceeded to talk about pricing and discussed payment schedules. Had it not been for Marc's no-pressure approach and expertise regarding the vehicle, I would not have pulled the trigger and completed the purchase. Everyone with whom I worked to finalize the purchase was very friendly, knowledgeable and willing to help. Those are qualities that are hard to find when shopping for a new car. Of the three cars that I've purchased to date, the experience with Marc and the Tom's Ford/Lincoln team was easily the most pleasant I've ever had at a car dealership. My 2011 Ford Edge is a great vehicle too! More

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This is our 3rd time visiting this dealership in the past 8 years and each time we leave with a happy purchase. All the staff are nice and greets everyone who walks through the door. They are always patient 8 years and each time we leave with a happy purchase. All the staff are nice and greets everyone who walks through the door. They are always patient and thoroughly walks us through all the needed car details,pricing and paperwork. We've tried other dealerships and end up unhappy with the associates who neglect our needs. The main associate we look for is Alexander Gilchrist, awesome guy! Can't say enough good thing about him, he always takes good care of us! Our latest visit, Marc Brennan walked us through a variety of cars, very helpful, nice and patient! We will continue to go back to Toms Ford Lincoln. They have the best cars that my husband and I keep going back for, Ford Focus! More

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We had never dealt with this dealer before preferring one a little closer, but they were soooooooo much better on price, it was a no brainer. Whole experience was great - super friendly, professional, effic a little closer, but they were soooooooo much better on price, it was a no brainer. Whole experience was great - super friendly, professional, efficient, on and on,,,, just a great dealership to buy from. Highly recommended! More

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From the time we entered the showroom to purchase our vehicle my wife and I were treated very professionally. We were greeted by our saleman, Marc Brennan, who listened to our needs and proceeded to look vehicle my wife and I were treated very professionally. We were greeted by our saleman, Marc Brennan, who listened to our needs and proceeded to look for a vehicle (2011 Lincoln MKX) that met our expectations. We had a few models to choose from but when we found the vehicle that we wanted, he took us for a test drive. When we returned from the drive we sat down to negotiate the price. We sat with Marc and Alex Gilchrist, the sales manager, who patiently and meticulously entered data in different ways to find out the best deal for us. The process was a little tricky because we were doing an early termination of a 2008 Lincoln lease and there were various ways to do the calculations. We had shopped in other dealerships previously so we knew the dollar figure that we were looking for. Alex not only met that figure, he got the figure lower. Throughout the process, he was friendly and cheerful. There was no haggling, "nickle and diming" or stress involved. It was truly enjoyable. The next day we returned to the dealership to pick up our car. We met with Scott Nusbaum to complete some final paperwork. He actually had found a way to save us a few more dollars on our payment. He too was friendly and professional. When we concluded our business with Scott, Marc gave us the keys to our vehicle which was detailed and in perfect in every way. He was thorough in explaining every aspect of the car. We left extremely satified and highly recommend purchasing a car from Tom's Ford Lincoln Mercury More

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On my way car shopping one night, I stumbled upon the Dealer Rater website. After a terrible experience at a different dealer, we decided to give it a try at Tom's Ford because the reviews were so good. Dealer Rater website. After a terrible experience at a different dealer, we decided to give it a try at Tom's Ford because the reviews were so good. I had seen Marc's name mentioned on Dealer Rater and ironically he was the man that helped us out when we first arrived at the dealership. All the kind words on this site about Marc are true, he's a great guy who is very helpful and personable. They do not pressure you into a sale and are more than willing to answer any question. We did buy our Ford Edge from this dealer and they definitely go above and beyond with the customer service, even giving tutorials on how to use your new car & all the gadgets! :) Looking to buy? Then go to Tom's Ford! More

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It was a pleasure working with a group of people that know their product and believe in it. Marc was the salesman and did a great job but I also worked with Charlie and Larry both of whom were friendly, know their product and believe in it. Marc was the salesman and did a great job but I also worked with Charlie and Larry both of whom were friendly, knowledgable and accessible. I am always nervous about going to a car dealer because of the pressure they try and put on you to purchase the car at that moment. NOne of that took place at Tom's Ford/Lincoln. That may be because the product sells itself but I wne to other Linclon dealers where the experience was not nearly as satisfying. Hats off to Marc and the rest of the team. More

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