Manuel Santos
Manuel Santos at Volkswagen of Downtown Chicago

Manuel Santos

Sales Associate

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.8
42 Reviews
4.8

42 Reviews

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42 Reviews of Manuel Santos

June 20, 2025

Dealership Rating
Employee Rating

Customer service was Excellent, Downtown Voltwagen team is Great. I will recommend anyone that’s looking for a vehicle!!!!!!! Rated 10. Thank you for the Excellent Service!!!!!! More

by Watkinsivy1112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

October 31, 2023

Dealership Rating
Employee Rating

Happy to have worked with Manny and Julian. They were respectful of my time and earned my trust with my purchase, Thank you to you both and having worked with me and my family. More

by joshyknowschi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Julian Perez

Oct 31, 2023

Volkswagen of Downtown Chicago responded

It's great to hear that Manny and Julian were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

October 31, 2023

Dealership Rating
Employee Rating

Julian and Matt were just great. Manny our sales person was able to secure our car before it arrived. We had never bought a car before like this but felt at ease having worked with t More

by andrewcristian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Perez , Matt Kutyna

Oct 31, 2023

Volkswagen of Downtown Chicago responded

Andrew, Thank you for your very kind review. Julian and Matt strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

October 03, 2023

Dealership Rating
Employee Rating

great service by Manuel Santos. He made us feel at home and wasn't pushy. More

by weisbergraymond
Recommend Dealer
Yes
Oct 03, 2023

Volkswagen of Downtown Chicago responded

It's great to hear that Manuel was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

October 02, 2023

Dealership Rating
Employee Rating

Jocelyn Barrera Was a great help today! Very easy to talk with and a great help today helping me sell my vehicle. It was a pleasure working with her. More

by Mr.Rayne23
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jocy Barrera

Oct 03, 2023

Volkswagen of Downtown Chicago responded

Mr. Rayne, Thank you so much for your kind words for Jocelyn, and for taking the time to leave us this wonderful feedback!

September 30, 2023

Dealership Rating
Employee Rating

Manny was great to work with making sure that our car purchase was simple and easy. My husband and family are happy with our purchase and are happy to have worked with him along with Mohammed and Matt. More

by Dianna29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Habibi , Matt Kutyna

Sep 30, 2023

Volkswagen of Downtown Chicago responded

Thank you so much for taking the time to share your feedback with us, Dianna. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 12, 2023

Dealership Rating
Employee Rating

I made an appointment to look at a vehicle at Volkswagen downtown chicago and was very pleased how Manny handled getting me financed. He worked hard and was very nice. I am very happy with my new purchase . More

by Quanda C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Scriven , Donnie Avramov

Sep 13, 2023

Volkswagen of Downtown Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 31, 2023

Dealership Rating
Employee Rating

Manny was great to work with, he was patient and responsive with every step of the sale. Thank you Manny and Matt for all your help. More

by ricgodinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Kutyna

Aug 31, 2023

Volkswagen of Downtown Chicago responded

Thank you so much for choosing Volkswagen of Downtown Chicago! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 10, 2023

Dealership Rating
Employee Rating

Talk about dealing with all of my needs in one setting, thanks everyone (Matt, Manny, Mohammed, Angel) for your help. More

by Malik Amir Mix
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Habibi, Angel Santana , Matt Kutyna

Aug 11, 2023

Volkswagen of Downtown Chicago responded

Thank you so much for your wonderful review, and for choosing Volkswagen of Downtown Chicago!

August 08, 2023

Dealership Rating
Employee Rating

Manuel Santos was great and very patient with me. I would recommend asking for him if you decide to buy a Volkswagen. More

by Graysonm3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 10, 2023

Volkswagen of Downtown Chicago responded

Thank you for your business and this review, Grayson. We're happy to hear that Manuel was able to demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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