Manuel Gomez

Professional staff with no pressure service. The time it took to buy vehicle was the shortest and least painful experience. The time it took to buy vehicle was the shortest and least painful experience. More

by JenMCobb Verified Customer Verified Customer

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Alex was a pleasure to work with. The whole process was stress free with no pressure to buy took his time to make sure we picked the exact car we wanted. Finance manager was another The whole process was stress free with no pressure to buy took his time to make sure we picked the exact car we wanted. Finance manager was another story. i was pressured to get these dealer addons. I was even told that the price would double if I did not purchase it the same day. Did not like the pressure tactic so I passed on them since I was not being given time to think about thjngs and decide. More

by mclee45 Verified Customer Verified Customer

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Good salesperson and good help with general information from everybody.liked the cold drinks and good selection of cars. from everybody.liked the cold drinks and good selection of cars. More

by devlinalsup Verified Customer Verified Customer

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Disappointed in dealership. Return customer apparently unimportant. Trade in ridiculous, so I accepted disposition of the vehicle, but expected a no charge for the tint (which Return customer apparently unimportant. Trade in ridiculous, so I accepted disposition of the vehicle, but expected a no charge for the tint (which wasn’t given) since I accepted and paid full sticker price More

by VRKUHN Verified Customer Verified Customer

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We ordered our TX 3 months in advance. Edwar was very nice and responsive to our check ins and the staff are nice, as expected. The financing with Miguel was also a good experience. Edwar was very nice and responsive to our check ins and the staff are nice, as expected. The financing with Miguel was also a good experience. More

by chrisrasberry Verified Customer Verified Customer

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Lauren G. was patient and knowledgeable with the two models of vehicles I was interested in buying. The only negative experience was with the finance person. was patient and knowledgeable with the two models of vehicles I was interested in buying. The only negative experience was with the finance person. More

by AValle Verified Customer Verified Customer

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Mary Margaret is the perfect salesperson. She is a true servant who helps anyway she can. She is a true servant who helps anyway she can. More

by debemery14 Verified Customer Verified Customer

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This is the 3rd vehicle I’ve bought at Westside- it was my worst experience- didn’t get decent amount for trade (since they knew my amount offered at carmax- then Westside rigged it offering me $1500 less my worst experience- didn’t get decent amount for trade (since they knew my amount offered at carmax- then Westside rigged it offering me $1500 less due to taxes- sorry - not helpful for me!) - I’m a retired teacher and used most of my savings to pay cash for the new car. You’d think repeat buyers would get some kind of customer loyalty. Another Lexus dealer is much closer to where I live now, yet I still made the drive to buy from Westside. Not my best experience at buying a vehicle for sure. Joey and others I talked to were nice, but it seemed like those I didn’t talk to or see (ex: mgr) were not nice and didn’t care much. More

by dhaines87 Verified Customer Verified Customer

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Great experience with the entire sales and finance team at this location. Everything was seemless at this location. Everything was seemless More

by tabbott2 Verified Customer Verified Customer

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Overall, my experience with Jay Brown was exceptional. He was knowledgeable, professional, and patient with me while I waited for my TX 350 to come in, keeping me updated on any changes pertaining to the He was knowledgeable, professional, and patient with me while I waited for my TX 350 to come in, keeping me updated on any changes pertaining to the vehicle. Thanks to Jay, I left the dealership feeling confident about my purchase and fully satisfied with my new car. I highly recommend working with Jay Brown if you're in the market for a Lexus! More

by ssanmiguel79 Verified Customer Verified Customer

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