Manuel Cruz
Manuel Cruz at Fremont Toyota
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Manuel Cruz

Sales

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.7
26 Reviews
4.7

26 Reviews

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26 Reviews of Manuel Cruz

November 15, 2024

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Employee Rating

Atienden de muy mala gana el trato al servicio al cliente no es bueno te responden de muy mala gana aparte no son muy honestos te quieren robar a ojos vistos la verdad compré el carro porque ya lo necesitaba More

by eliasg1212121mail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Robert Taguinod

Nov 21, 2024

Fremont Toyota responded

Gracias por compartir sus comentarios. Lamento que haya experimentado un servicio al cliente insatisfactorio y que haya sentido que no fuimos honestos en el proceso. Esto no refleja nuestros valores ni el nivel de servicio que queremos brindar. Me gustaría entender mejor su situación y buscar una solución. Por favor, contácteme directamente al numero 510-252-5400 o A emoreno@fremonttoyota.com para discutir cómo podemos enmendar esto para usted. Agradezco su paciencia y espero poder recuperar su confianza. Atentamente, Efrain Moreno

October 26, 2024

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Excelente atención y servicio esperamos poder seguir siendo clientes fue ña primera experiencia con toyota More

by OFEVASQUEZ1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arriola

October 19, 2024

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Employee Rating

Excellent service from Manuel from start to finish. He made the buying experience 5 stars. More

by charitoa123
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

October 12, 2024

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For the first time I have been to Fremont Toyota and both salesman’s Carlo and Manual are very nice and helpful. I live in San Jose city and bought my vehicle in Fremont because I found the car that I want More

by MICHAELLEE95148
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlo Azarcon

September 02, 2024

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Employee Rating

Manuel and Wilber were awesome! Very helpful and friendly. Kept a smile on my face the whole time. More

by JENKILLIPS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Wilber Flores

August 29, 2024

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Employee Rating

We were treated with respect and courtesy The service was good, just a few errors occurred in the loan, but overall not bad More

by EMILIO13151971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: MAGALE CRANDALL

August 05, 2024

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Employee Rating

Manuel Cruz and the entire team were great to work with. I would recommend them to anyone looking to buy a new car. More

by Rich.lanser
Recommend Dealer
Yes

April 30, 2024

Dealership Rating
Employee Rating

Great team. Very professional. Took good care of us. Good place to buy a car. More

by gr_hunt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Taguinod

April 11, 2024

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Employee Rating

everyone was super welcoming and very helpful , helped me make the right choice and fell in love with my car pick ! More

by melanie.juarez15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlo Azarcon

March 18, 2024

Dealership Rating
Employee Rating

Overall Fremont Toyota was a nice dealership, as any car dealership you immediately feel inundated as you park and get out of your car which feels very "sales focused" which is one of my least favorite thin More

by ckubota16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Efrain Moreno , Fahim Ahmad

Mar 20, 2024

Fremont Toyota responded

Thank you for taking the time to share your feedback with us. We appreciate your honest review and are glad to hear that you found Fremont Toyota to be a nice dealership overall. We apologize for making you feel that we are sales-focused and for the limited snack/beverage options during your visit. Your comments are valuable to us, and we will certainly take them into consideration to improve our customer experience. We strive to make every customer feel welcomed and comfortable, and we will work on making the necessary improvements to ensure a more enjoyable visit for you in the future. We hope to have the opportunity to serve you again and provide you with an even better experience. Thank you for choosing Fremont Toyota.

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