Manny Vega

All Staff members were courteous, Respectful, and very helpful and answered all questions. A very good experience. I will reccomend Jessup Auto helpful and answered all questions. A very good experience. I will reccomend Jessup Auto More

by msgtminor2 Verified Customer Verified Customer

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Excellent service. From sales to finance I was made sure I was taken care of and given the VIP treatment. From sales to finance I was made sure I was taken care of and given the VIP treatment. More

by ashlocks Verified Customer Verified Customer

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Polite, knowledgeable and easy to deal with. Very professional in all aspects of the transaction. Very professional in all aspects of the transaction. More

by JCBATTAGLIA Verified Customer Verified Customer

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They treat you like a competent and real buyer that is interested in looking for their own best price with no frills. With jessup being here since the 1930’s and being a more smaller, yet extremely po interested in looking for their own best price with no frills. With jessup being here since the 1930’s and being a more smaller, yet extremely polished establishment, they do feel like a family and are here to take care of us. I went here after a disappointing experience across the street at Toyota of the Desert and was being forced to purchase an overpriced accessory since I did not want to finance with them. Completely opposite experience at Jessup. Thank you to my salesman, Jose Zendejas❤️ More

by Cheyenne Verified Customer Verified Customer

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Good service Good value Easy process! That’s why I keep coming back to get my vehicles here That’s why I keep coming back to get my vehicles here More

by James Verified Customer Verified Customer

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No hassle dealership. I told them exactly what I was looking for and exactly what I wanted to pay based on my research and they were understanding. Will most likely be a r I told them exactly what I was looking for and exactly what I wanted to pay based on my research and they were understanding. Will most likely be a return customer. More

by TIYLERMESSER Verified Customer Verified Customer

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Great, Quick, Easy Trade Buy Deal. Manny was up front and honest during the deal. Manny was up front and honest during the deal. More

by mike.allen1115 Verified Customer Verified Customer

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Came in on Saturday, April 26th for a basic service appointment (oil change, new filter, tire rotation etc.). Appointment was scheduled for 8:00AM. Every aspect of customer service was horrible and did appointment (oil change, new filter, tire rotation etc.). Appointment was scheduled for 8:00AM. Every aspect of customer service was horrible and did not exist. Only two service reps working and waiting on customers, also with appointments. I did not get my vehicle checked in until 8:35AM. No offer if I wanted a Uber/Lyft driver to take me home, as I have done frequently in the past, so I decided to wait for it. At 10:30AM I walked over to the service area, to check the status of my vehicle. As I was waiting in the customer lounge, in a separate building. As I walked out of the customer lounge I saw my truck parked in the pick up area. No one had contacted me that the truck was ready for pick up. As I walked in to the service building there were 8 people in line waiting to get help from the service reps (still 2 reps) as the reps were waiting on 2 other people who were previously waiting in line. Periodically, 2 different women would walk out from the back and go to the coping machine for something they had printed. The women came out of the back room at least 3 times and never offered to help any of us waiting in line. Finally a woman in line walked to the back room and asked the 2 women why they couldn't help all of us waiting in line. The woman who walked to the back room, asking for help, said she was just there to pick up her car. Upon hearing that, I and several other customers said the same thing. We were waiting to pick up our vehicles. At that point, one of the women, working in the back room, came out to help. I must say that this experience was the worst example of customer service to which I was ever exposed. The 2 service reps were doing as much as they could but there was only 2 of them. Management was obviously trying to work mean and lean but that was a terrible management philosophy. This is the second bad experience I've encountered. My previous appointment was to repair my A/C unit. After waiting 5 days for a part my truck was repaired. When I picked it up the inside of the truck had been trashed. The truck had been broken into while being placed in Jessup's back lot with fencing and camera's, but that's another story. More

by postclan4 Verified Customer Verified Customer

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Amazing customer service. Every question and concern I had was dealt with immediately and to my complete satisfaction. I was struck by the fact that I received a follow-up ema Every question and concern I had was dealt with immediately and to my complete satisfaction. I was struck by the fact that I received a follow-up email from Dan Jessup the day after I brought my beautiful 2022 BMW home to see how I was enjoying it. I can see why this family owned business has such a great reputation! My experience with both Dan Connor my salesperson and Dave Anderson in the service department was exceptional. If you're looking for a new or used car you should certainly consider Jessup Auto! More

by CANDREWS0119 Verified Customer Verified Customer

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Having the great reputation in the Coachella Valley, Jessup Auto Plaza has met and exceeded my expectation! The sales professional, Jose Zendejas did not hesitate to follow up with us when the vehicle w Jessup Auto Plaza has met and exceeded my expectation! The sales professional, Jose Zendejas did not hesitate to follow up with us when the vehicle we were looking for, appeared on the lot. Upon our arrival of the vehicle was ready for a test drive. It was a vehicle of my wife always wanted. Even though I prepped my wife to the deal by herself, there was no rock-em, sock-em negotiations on the new vehicle and our trade. We want to thank the sales manager, Manny Vega and Finance Manager Cesar Alaniz for showing how easy it was to do business with Jessup Auto Plaza in Cathedral City.We're looking forward to having the service department take care of our car needs. Last but not least, a special thanks to the Jessup family! Roy & Maria Elena Lagpacan More

by Lagpacan Verified Customer Verified Customer

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