Manny Garcia | Page 8

A lot to write but if you personally want to hear about what happen that day you can call me with the number on file. what happen that day you can call me with the number on file. More

by plopez2385 Verified Customer Verified Customer

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Went for a oil change sent us back home with no oil and most likely a xxxxed engine. The worst service. most likely a xxxxed engine. The worst service. More

by KYZ Verified Customer Verified Customer

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Very friendly service, the wait time was not that long ,let me know what is going on with my car ,let me know what is going on with my car More

by MAES1759GG Verified Customer Verified Customer

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Great place to buy a car, service department seems fairly proficient so far. They have a nice clean seating area while you wait for your car. proficient so far. They have a nice clean seating area while you wait for your car. More

by Picky1 Verified Customer Verified Customer

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Thank you for always being reliable. Best staff I have encountered. Definitely worth my drive from Los lunas Best staff I have encountered. Definitely worth my drive from Los lunas More

by BEKKA.KINCAID Verified Customer Verified Customer

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Good customer service, very good about telling what there doing and how long it Will take doing and how long it Will take More

by sblkgt14 Verified Customer Verified Customer

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Great service very punctual kept us informed overall experience was great. Great customer service overall experience was great. Great customer service overall More

by TOMVALDEZ24 Verified Customer Verified Customer

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Don’t trust anything that Manny tells you. My car has been giving errors about the front impact sensors and Manny insists that everything is fine, but the flashing lights don’t match the owne My car has been giving errors about the front impact sensors and Manny insists that everything is fine, but the flashing lights don’t match the owners manual and none of my ~8 trips there have given any answers as to what is really wrong. Manny assured me he would send me the full software manual so I could look up all of the blink codes that day. It didn’t show up, so I emailed him, no response. Waited 2 weeks and went in to the “service” center to talk to him in person. Again, it would be sent that day. 2 more weeks of no email replies to get one that he would be sending it shortly. 4 days later I asked what he ment by shortly, as I still didn’t have it. No reply 2 weeks later. I have called and spoken to other managers who said they would call me back in 5 or 10 minutes. Still no callbacks after days. I have left messages with the sales and general manager, no replies. They are under new management, but not honest management. During this time, my in-laws took their car in, and were told that it would cost $1200 and take a day or two. No answers when they called. After 6 days, it was finally ready, but now it was $5000, and they denied ever saying it would be $1200. Denied any responsibility, blamed them, made a low ball offer to buy the car. Previously I took my car in because grease was oozing out of the doors, it took them 8 days to finish up the “work”, and they said that they hand cleaned up the excess grease. They hadn’t touched it at all. When I took it back in I sat in the dealership so they would actually do something. When they finally actually looked, they found that all four windows regulators were egregiously over greased. It took 4 more hours to clean it up. I am not a factory certified tech, but I can remove and replace a window regulator in less than an hour on a Honda or Toyota, so I don’t know why it took four hours to wipe the excess grease off of four of them. More

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Dylan in service was amazing! All the service employees were welcoming and attentive. All my service needs we're taking care of the same day. All the service employees were welcoming and attentive. All my service needs we're taking care of the same day. More

by bettyboop9990 Verified Customer Verified Customer

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Employees ruin my screws under neath my car . I’ll never take it there again I’ll never take it there again More

by DYANASANCHEZ1 Verified Customer Verified Customer

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