Manny Garcia | Page 17

Reliable Nissan responded

We understand how frustrating it must have been to deal with the tire rotation and the oil leak on your 2024 vehicle, especially after spending so much time in our service department. We appreciate your patience and are glad to hear that our supervisor was able to address your concerns. Your feedback is crucial in helping us improve our services. If you have any further questions or need assistance, please feel free to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

Reliable Nissan responded

We strive to make each service experience efficient and straightforward, so it's concerning to hear about the delays and confusion around service inclusions. We’d like the opportunity to address your concerns in more detail and make things right. Please feel free to reach out to our Service Director, Steve Vigil, at Svirgil@vtaig.com, so we can work to resolve this for you.

Reliable Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us at Reliable Nissan. Our team works hard to provide excellent service, and it means a lot to know that we met your expectations. We truly appreciate your support and look forward to assisting you again in the future—whether it’s for sales, service, or anything in between.

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with us and appreciate your loyalty to Reliable. We look forward to continuing to provide excellent service for your Nissan Rogue!

Reliable Nissan responded

Thank you for your kind words, Solana! We're thrilled to hear you had a quick and friendly experience with your battery replacement. We always strive to provide excellent service and appreciate your support!

Reliable Nissan responded

Thank you, Pearl! We're thrilled to hear that our service department made such a positive impression. Our team strives to provide honest and helpful service, and your feedback means a lot to us. We look forward to assisting you again in the future!

Reliable Nissan responded

Thanks for your kind words, Asanch! We're thrilled to hear that Manny provided excellent service and helped your daughter efficiently. We appreciate your feedback and look forward to serving you again in the future!

Reliable Nissan responded

We truly understand the frustration that comes with the lack of communication and extended time your vehicle was kept. It’s concerning to hear that you were not receiving updates and had to take matters into your own hands to replace the battery after the service. We apologize for any inconvenience caused and value your feedback as it helps us improve. To discuss your experience in more detail and work toward a resolution, we encourage you to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

Reliable Nissan responded

Thanks, Mystica! We're thrilled to hear you had such a positive experience. Our team loves helping customers find their perfect car, and we appreciate your kind words! Enjoy your new ride!

Reliable Nissan responded

Frank, thank you for your fantastic feedback! We're thrilled to hear you had such a positive experience with our customer service and that we could help keep your vehicle in top shape. Your satisfaction means a lot to us!