Malcolm Simons | Page 18
Service Manager
Graff Chevrolet Company
1405 E Main St
Grand Prairie, TX 75050
286 Reviews
Write a Review286 Reviews of Malcolm Simons
September 05, 2024
Poor customer service and rude especially the service manager Malcom. Please do better when speaking to a customer. The lack of communication from Joe the service man was poor as well. There was no reaso manager Malcom. Please do better when speaking to a customer. The lack of communication from Joe the service man was poor as well. There was no reason why I had to keep calling to get an update about my vehicle instead of him reaching out. The robbery on the diagnostic fee is also ridiculous never have I been to any dealership where I was charged an hourly diagnostic fee More
Other Employees Tagged: Joe
September 01, 2024
Stephanie is the best service advisor I have had. Graffs team are very professional also Graffs team are very professional also More
Other Employees Tagged: Carlos Romero, Alonzo Cano, Esmerelda Guevara, Nathan Paba, Pedro Saldivar, Adrian Tate , Michael Perez
August 30, 2024
Quick service compared to my previous dealership I had and friendly staff. Would liked to have a car wash included. Yes and friendly staff. Would liked to have a car wash included. Yes More
Other Employees Tagged: Jas Gill, Shane Conlan, Winston Howell, Jonathan Maldonado
August 24, 2024
I purchased my Blazer from Graff. The whole process was easy and very professional from salesman, finance to service after the sale. I take my Blazer in for service and Rodney always The whole process was easy and very professional from salesman, finance to service after the sale. I take my Blazer in for service and Rodney always takes care of it. Great service and couldn’t be happier with the care and service I have received. I would highly recommend Graff Chevrolet. More
Other Employees Tagged: Alonzo Cano , Credit finance man is excellent! Cant think of his name tall guy.
August 15, 2024
I have used Stephanie for years. She represents the very best in tech advisors. Your work is excellent. I have been a regular customer for 35 years. You folks do a great job! She represents the very best in tech advisors. Your work is excellent. I have been a regular customer for 35 years. You folks do a great job! More

