Malcolm Simons
Malcolm Simons at Graff Chevrolet Company

Malcolm Simons | Page 17

Service Manager

Graff Chevrolet Company

1405 E Main St
Grand Prairie, TX 75050

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4.1
283 Reviews
4.1

283 Reviews

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283 Reviews of Malcolm Simons

September 21, 2024

Dealership Rating
Employee Rating

Outstanding service thoroughly worked tirelessly to make sure everything was done correctly even if it took an extra day. I received an excellent loan car and was on my way home in my car in 2 days! More

by BRAD93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ruben Alvarado, Adrian Tate

Sep 25, 2024

Graff Chevrolet Company responded

Hi Brad, We're always here with the same great service whenever you need service or another vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

September 20, 2024

Dealership Rating
Employee Rating

No complaints here, really want to trade but I must resist. Better wait times, better Prices, Papa Graff More

by saltymarrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 16, 2024

Dealership Rating
Employee Rating

My second time there it was great and quick. I will be coming back soon. More

by MMILLER75040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 16, 2024

Dealership Rating
Employee Rating

Excellent service never had an issue and they get us in and out , better chances since Malcolm Simons Service Director has taken over . No more Service Advisor pushes and doing things to your vehicle witho More

by Rebecca Campbell/Linda Gosselin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 14, 2024

Dealership Rating
Employee Rating

Great service and fast service as well, the service I needed was done very very well More

by MARIORC214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 14, 2024

Dealership Rating
Employee Rating

Very great service and fast than other locations. . thank you so much.. have a great day. More

by C.ROCIO85
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 12, 2024

Dealership Rating
Employee Rating

Y’all use to charge for a oil change and rotate tires together at a fair price; Now y’all charge for these services separate. Now I’m going to have to go else where. Cause over one hundred dollars for a More

by TSALAZARSR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 05, 2024

Dealership Rating
Employee Rating

Poor customer service and rude especially the service manager Malcom. Please do better when speaking to a customer. The lack of communication from Joe the service man was poor as well. There was no reaso More

by tiffanyhubbard497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe

September 05, 2024

Dealership Rating
Employee Rating

The staff at Graff was knowledgeable and communicative. We will definitely use them for our Chevy needs. More

by artetaphotography
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 03, 2024

Dealership Rating
Employee Rating

Great service quick oil change , I have no more to say at this time . Thank More

by JC_WILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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