Malcolm Simons
Malcolm Simons at Graff Chevrolet Company

Malcolm Simons | Page 16

Service Manager

Graff Chevrolet Company

1405 E Main St
Grand Prairie, TX 75050

Contact Me
4.1
283 Reviews
4.1

283 Reviews

Write a Review

283 Reviews of Malcolm Simons

October 15, 2024

Dealership Rating
Employee Rating

Very nice and clean waiting room. Great customer service! Oil change only took 35 minutes, wasn’t too long. There was fresh hot coffee and cold water available! More

by ariannamunguia02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney

October 15, 2024

Dealership Rating
Employee Rating

We love the vehicle, very nice to play games and watch the game. Rides great. More

by PRESILIANOARZOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 14, 2024

Dealership Rating
Employee Rating

Waited for oil change, said it would take 1. -1/2 hours and fix seat belt factory recall. After 2 hours I was told it would take 2 more hours. Car engine was left dirty, seat belt not fixed. Tr More

by RHARPER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Pedro Saldivar , Joe, Rodney

October 11, 2024

Dealership Rating
Employee Rating

Great customer service. Service was completed in less time than expected. Will return again. Extremely pleased. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 08, 2024

Dealership Rating
Employee Rating

Went in for an oil change and tire rotation. Noticed that my tires wasn’t rotated and the air pressure was low. This dealership used to be nice and on point with everything but not anymore. More

by SJACOB1177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 03, 2024

Dealership Rating
Employee Rating

The service writers do a great job getting car in and out with service completed More

by RON@PRESTIGEAUTOBROKERS. Net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Rogers

October 02, 2024

Dealership Rating
Employee Rating

Excellent Service . ,Our needs were adequately addressed and the service people were very professional and exhibited true concern More

by Lukester763
Recommend Dealer
Yes

September 26, 2024

Dealership Rating
Employee Rating

Quick repair of a flat tire with a nail. Courteous, efficient , professional level of service More

by DAVID.FLEMING44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 26, 2024

Dealership Rating
Employee Rating

By far the worst service center I gave ever dealt with and will never go back nor refer to anyone. The tech have next to no knowledge and are not willing to help their customers. More

by kevindwc1981
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Joe in the service department

September 21, 2024

Dealership Rating
Employee Rating

Staff was courteous and the service was quicker than promised . The vehicle was delivered in clean condition. 👌 More

by John M Corn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Graff Chevrolet Company responded

hi John, We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

...
16
...

Dealership Inventory (264 Vehicles)

used 2024 Chevrolet Silverado 1500 car, priced at $35,406
2024 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Rear-wheel Drive
used 2023 Toyota Tundra Hybrid car, priced at $54,406
2023 Toyota Tundra Hybrid
used
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Corvette car, priced at $162,140
2026 Chevrolet Corvette
new
Competition Yellow Tintcoat Metallic exterior
Unknown
Rear-wheel Drive
used 2026 Chevrolet Silverado 1500 car, priced at $37,602
2026 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Four-wheel Drive
used 2024 Chevrolet Tahoe car, priced at $53,406
2024 Chevrolet Tahoe
used
Dark Ash Metallic exterior
Unknown
Four-wheel Drive
new 2026 Chevrolet Trax car, priced at $26,045
2026 Chevrolet Trax
new
White Sands exterior
Automatic
Front-wheel Drive