Malcolm Recinos
Malcolm Recinos at Sam Pack's Five Star Ford Lewisville
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Malcolm Recinos

Finance Manager

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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4.7
30 Reviews
4.7

30 Reviews

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30 Reviews of Malcolm Recinos

December 12, 2024

Dealership Rating
Employee Rating

Malcom was easy to work with and a good dude. Made process very very simple More

by ouhoop22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iliana Davila

Dec 13, 2024

Sam Pack's Five Star Ford Lewisville responded

Ouhoop22, Congratulations on your vehicle from Five Star Ford Lewisville! Malcolm, Iliana, and I welcome the chance to share our Ford knowledge. Reach us at 972-221-2900. Let us know how we can help you enjoy your new ride! Thank you for your business and remarks. Sincerely, Andrea Ballard, General Manager

December 11, 2024

Dealership Rating
Employee Rating

Excellent customer service. Mr. Recinos had me in and out of his office in record time and I was happy with the products I selected at a great price. More

by BuckinBronco24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, BuckinBronco24, on your purchase at Five Star Ford Lewisville. We're delighted to know that Mr. Recinos provided you with excellent customer service. Our goal is to make every customer's experience a positive one. Should you need anything else, please reach out to 972-221-2900. Thank you for your business and remarks. Best regards, Andrea Ballard, General Manager

October 25, 2024

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Malcolm, Xavier, and Tony were all super helpful friendly and attentive, they helped me get into my new 2024 bronco sport, this is my first brand new car I am very very pleased and happy with, they were all More

by mateoleyja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez, Tony Gorman

Oct 26, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, mateoleyja, for recognizing your Five Star Ford Lewisville sales team. We are dedicated to helping you enjoy your new Bronco Sport. Stop by or give us a call at 972-221-2900 for vehicle advice any time. Congratulations! Best regards, Andrea Ballard, General Manager

October 24, 2024

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He made this a quick process and he's super friendly! Malcome is very personable! More

by Shannon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez

Oct 25, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Shannon, on your vehicle from Five Star Ford Lewisville. Your positive feedback about Malcolm means a lot. He along with our entire team strive to provide the best possible customer service, and it's rewarding to know we met your expectations. Thank you again for your business and trust. Reach us at 972-221-2900 any time. Best regards, Andrea Ballard, General Manager

September 16, 2024

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Employee Rating

This was the best car buying exerience ever thank you to Iliana and Iliana Gonzalez and Malcolm . Your customer service was 5 Stars More

by alanadengate79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iliana Davila

Sep 16, 2024

Sam Pack's Five Star Ford Lewisville responded

Alanadengate79, Iliana, Malcolm, and the entire Five Star Ford Lewisville staff congratulate you on your new Ford! Thank you for the kind endorsement and your business. Let us know when you need our vehicle knowledge at 972-221-2900. Enjoy your ride! Best regards, Andrea Ballard, General Manager

September 16, 2024

Dealership Rating
Employee Rating

Iliana Davila and Tom Andrews provided exceptional service. They thoroughly explained everything, ensuring I was completely satisfied with my car purchase. Their prompt responses and attentive care we More

by Santoya18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Andrews, Iliana Davila

Sep 17, 2024

Sam Pack's Five Star Ford Lewisville responded

Santoya18, We're so glad to hear that you had a great experience with us! Iliana, Tom, and Malcolm are fantastic members of our team, and we're thrilled that they were able to provide you with excellent service. Thank you for choosing Five Star Ford Lewisville. We hope to hear from you again at 972-221-2900. Take care, Andrea Ballard, General Manager

July 29, 2024

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I recently had the pleasure of working with Malcom at the dealership while purchasing my vehicle, and I can't recommend him enough! From the moment I walked in, he was fun, engaging, and incredibly helpful. More

by Ehopkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Peralta

Jul 31, 2024

Sam Pack's Five Star Ford Lewisville responded

Ehopkins, We're thrilled to hear that Malcolm made your car buying experience a pleasant one! His genuine approach and dedication to providing excellent customer service are truly appreciated. We're so glad you chose Five Star Ford Lewisville and we hope you call us again at 972-221-2900. Enjoy your new vehicle! Thank you, Andrea Ballard, General Manager

July 26, 2024

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Employee Rating

One of the best dealership purchases I have ever had. Great people and good service! More

by Cindy_stephenson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iliana Davila

Jul 27, 2024

Sam Pack's Five Star Ford Lewisville responded

Cindy, Thank you for your kind words! We’re delighted to hear your shopping experience at Five Star Ford Lewisville was a good one. Our team is committed to providing efficient service, and we appreciate your business. Reach Malcolm, Iliana, or me at 972-221-2900 any time you need vehicle advice. Thanks again, Andrea Ballard, General Manager

July 26, 2024

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Employee Rating

I have bought a lot of cars and this was one of my favorite experiences ever in the finance office. Malcolm was completely upfront and transparent and just a pleasant guy to work with. He was not hi More

by MGgrant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Elesiely

Jul 26, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, MGGrant, on your new vehicle from Five Star Ford Lewisville. Reach Malcolm or me at 972-221-2900 any time with automotive questions. We want to make certain you totally enjoy your Ford. Thank you for your review and business! Sincerely, Andrea Ballard, General Manager

July 23, 2024

Dealership Rating
Employee Rating

Malcom was amazing! He did everything in his power to keep my payments within a range I was comfortable with and made sure everything possible was taken care of. Honest More

by Eirenruth
Recommend Dealer
Yes

Other Employees Tagged: Marcus Anthony, Iliana

Jul 23, 2024

Sam Pack's Five Star Ford Lewisville responded

Eirenruth, Thank you for your purchase at Five Star Ford Lewisville! Malcolm and our staff want to make certain you enjoy your new vehicle. Be sure to reach out to us at 972-221-2900. We are here to share our advice. Best regards, Andrea Ballard, General Sales Manager

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