Makenna Kozich
Makenna Kozich at Germain Volvo Cars South Hills

Makenna Kozich

Business Manager

Germain Volvo Cars South Hills

2411 Washington Road
Canonsburg, PA 15317

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4.9
18 Reviews

Dealership Experience

6 yrs, 3 mos

4.9

18 Reviews

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18 Reviews of Makenna Kozich

September 24, 2026

Dealership Rating
Employee Rating

RJ was a joy to work with. I really appreciate how much he went out of his way for me. He listened to my concern and made everything easy. He is a true Gentleman. Everyone I More

by pemelaferens
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 25, 2026

Germain Volvo Cars South Hills responded

Thank you for sharing your wonderful feedback! We’re so glad RJ made your experience easy and enjoyable and took the time to listen to your concerns. Your kind words about his professionalism and genuine care mean a great deal. We’ll be sure to share your recognition with RJ and the entire team. Thank you for choosing Germain! Best Regards, Danielle Shinsky General Manager

September 17, 2026

Dealership Rating
Employee Rating

Too many emails and communications which contained confusing information regarding our lease. Phone calls confusing More

by SROMANO0902
Recommend Dealer
No

Other Employees Tagged: Erin Parker

Sep 24, 2026

Germain Volvo Cars South Hills responded

Thank you for your continued loyalty and for your new purchase. We truly appreciate your business and the opportunity to continue serving you. We are always open to feedback, and we appreciate you bringing your concerns regarding the confusion around the lease information and communications to our attention. We want to make sure everything is clear and that you feel supported throughout the process. Please feel free to reach out to me directly at any time. I’d be happy to discuss your concerns and help clarify anything that may have been confusing. Thank you again for your continued trust and business! Danielle Shinsky Volvo Cars South Hills General Manager (724) 949-1551 dshinsky@germaincars.com

September 13, 2026

Dealership Rating
Employee Rating

We had a wonderful experience at your dealership! Our girl was a gem! Very helpful and so patient with us! More

by ald6444
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Helo Henrique

Sep 14, 2026

Germain Volvo Cars South Hills responded

Congratulations on your new Volvo. We are happy you felt well taken care of. Enjoy every mile in your new ride. Best Regards, Danielle Shinsky General Manager

August 17, 2026

Dealership Rating
Employee Rating

Helo did a great job and was very helpful as we navigated the car purchase process. Thank you kindly, and nice doing business with you. Best wishes! More

by DJO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 19, 2026

Germain Volvo Cars South Hills responded

Thank you for the kind review! We’re thrilled to hear Helo made the car-buying process smooth and enjoyable and was there to help every step of the way. We truly appreciate your business and wish you all the best with your new vehicle! Best Regards, Danielle Shinsky General Manager

August 13, 2026

Dealership Rating
Employee Rating

Always keep you informed of work progress or delays, always work with your schedule and make sure you have a loaner car More

by BLUEANGEL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Spencer , Kevin Fritz, Brian Reich

Aug 14, 2026

Germain Volvo Cars South Hills responded

Thank you for letting us know that our team continues to ensure your overall satisfaction. We truly value your business and look forward to welcoming you back for more amazing service visits. Best Regards, Danielle Shinsky General Manager

July 18, 2026

Dealership Rating
Employee Rating

They were very quick and efficient with replying and moving through the process! Tyler was very helpful and patient as well! More

by SOPHIA0831BOTAK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler O'Connor, Erin Parker , Matt Walley

Jul 20, 2026

Germain Volvo Cars South Hills responded

We're glad everything was quick, efficient, and to your satisfaction! Thank you for this amazing review and for choosing Germain Volvo. Have a wonderful day. Best Regards, Danielle Shinsky General Manager

July 17, 2026

Dealership Rating
Employee Rating

Great experience, felt comfortable, all of our needs were met. Buying a Volvo has been a great experience. More

by mdvorchak327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2026

Germain Volvo Cars South Hills responded

Thank you for writing this kind review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best Regards, Danielle Shinsky General Manager

July 17, 2026

Dealership Rating
Employee Rating

Everyone at the dealership was easy to work with. The experience from start to finish was enjoyable and no pressure. More

by ehkenny75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler O'Connor , Erin Parker, Ray Passieu

Jul 17, 2026

Germain Volvo Cars South Hills responded

Creating a quality sales experience at every touchpoint is our priority. Thank you for choosing Germain. Enjoy every mile in your Volvo. Best Regards, Danielle Shinsky General Manager

July 13, 2026

Dealership Rating
Employee Rating

RJ and the entire Germain team were gracious, kind, and professional throughout our sales process. RJ came highly recommended and I look forward to recommending him to others in the future. More

by christinabcoulter13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: RJ Dula, Keith Woods

Jul 13, 2026

Germain Volvo Cars South Hills responded

Thank you for your kind review! We're delighted to hear RJ and the entire Germain team provided a gracious, professional, and enjoyable sales experience. We truly appreciate your recommendation and your trust in our team. Congratulations on your new vehicle, and we look forward to serving you again in the future! Best Regards, Danielle Shinsky General Manager

July 13, 2026

Dealership Rating
Employee Rating

I like this dealership mostly due to the salesman I have been dealing with over the last 18 months, Ray P. He is honest, friendly and took the time with my wife and I. I would strongly recommend Ray and t More

by jim wilharm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray P.

Jul 13, 2026

Germain Volvo Cars South Hills responded

We appreciate your business and kind words for Ray. Thank you for sharing what makes Ray stand out and his dedication to customer satisfaction. Enjoy the road in your new Volvo. Best Regards, Danielle Shinsky General Manager

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