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Erin Parker

Overview Reviews (9) Inventory (126)

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Erin Parker

Sales Consultant

Germain Volvo Cars South Hills

2411 Washington Road
Canonsburg, PA 15317

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4.8

9 Reviews

Overview Reviews (9) Inventory (126)

4.8

9 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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9 Reviews of Erin Parker

October 16, 2026

Dealership Rating

Employee Rating

The customer service from dealership staff is top tier. I am not thrilled with the company changes that have come about since purchasing my 1st Volvo. I am not thrilled with the company changes that have come about since purchasing my 1st Volvo. More

by danielle1980

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Erin Parker

September 17, 2026

Dealership Rating

Employee Rating

Too many emails and communications which contained confusing information regarding our lease. Phone calls confusing confusing information regarding our lease. Phone calls confusing More

by SROMANO0902

Verified Customer

Recommend Dealer

Other Employees Tagged: Makenna Kozich

Sep 24, 2026 -

Germain Volvo Cars South Hills responded

Thank you for your continued loyalty and for your new purchase. We truly appreciate your business and the opportunity to continue serving you. We are always open to feedback, and we appreciate you bringing your concerns regarding the confusion around the lease information and communications to our attention. We want to make sure everything is clear and that you feel supported throughout the process. Please feel free to reach out to me directly at any time. I’d be happy to discuss your concerns and help clarify anything that may have been confusing. Thank you again for your continued trust and business! Danielle Shinsky Volvo Cars South Hills General Manager (724) 949-1551 dshinsky@germaincars.com

September 03, 2026

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Employee Rating

My experience was amazing. Erin guided me to choose the perfect SUV & options. Stress free. I am very happy with my 2026 XC60. Erin guided me to choose the perfect SUV & options. Stress free. I am very happy with my 2026 XC60. More

by VICU407

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Erin Parker

Sep 03, 2026 -

Germain Volvo Cars South Hills responded

Congratulations on your new Volvo. We are delighted to know that Erin provided you with all the information you needed to make an informed buying decision and select the perfect ride for you. Best Regards, Danielle Shinsky General Manager

July 18, 2026

Dealership Rating

Employee Rating

They were very quick and efficient with replying and moving through the process! Tyler was very helpful and patient as well! moving through the process! Tyler was very helpful and patient as well! More

by SOPHIA0831BOTAK

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tyler O'Connor, Makenna Kozich , Matt Walley

Jul 20, 2026 -

Germain Volvo Cars South Hills responded

We're glad everything was quick, efficient, and to your satisfaction! Thank you for this amazing review and for choosing Germain Volvo. Have a wonderful day. Best Regards, Danielle Shinsky General Manager

June 29, 2026

Dealership Rating

Employee Rating

Erin and MacKenna were great. Easiest process of purchasing a vehicle I have ever experienced. It was especially nice to work with 2 women! Easiest process of purchasing a vehicle I have ever experienced. It was especially nice to work with 2 women! More

by CAREYMCDOUGALL

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Makenna Kozich

Jul 09, 2026 -

Germain Volvo Cars South Hills responded

Thank you for sharing your experience! We’re delighted to hear that Erin and MacKenna made your vehicle purchase process so easy and enjoyable. We appreciate your kind words and are glad our team provided the friendly, professional service you deserve. Congratulations on your new vehicle, and thank you for choosing Germain! Best Regards, Danielle Shinsky General Manager

June 14, 2026

Dealership Rating

Employee Rating

I had been working with Erin for several months, but she could not be there the day we were ready to buy the car. She was patient and shared info with me regularly to keep me engaged. I appreciate all tha could not be there the day we were ready to buy the car. She was patient and shared info with me regularly to keep me engaged. I appreciate all that she did. CJ stepped in and did an excellent job! He was knowledgeable and patient. I thought I knew what I wanted walking in the door, but ended up with exactly the right vehicle for me! We had a hiccup with the Costco discount, but that was not CJ or Germain's fault. All in all, we had an excellent experience and I would highly recommend Germain, Erin & CJ. More

by Sarah H Barickman

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: RJ Dula, Makenna Kozich

Jun 15, 2026 -

Germain Volvo Cars South Hills responded

Thank you for your kind words and recommendation! We're delighted that Erin and CJ provided such a positive experience and helped you find the perfect vehicle. We appreciate your business and hope you enjoy your new ride for many miles to come! Best Regards, Danielle Shinsky General Manager

June 10, 2026

Dealership Rating

Employee Rating

Erin is great! She had my new vehicle ready and went into detail on all of the differences from my previous Volvo. The dealership is clean and quiet. The service de She had my new vehicle ready and went into detail on all of the differences from my previous Volvo. The dealership is clean and quiet. The service department never hesitates giving me a loaner car and they keep you updated. More

by BLUEANGEL5

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Makenna Kozich, Jake Spencer , Kevin Fritz, Brian Reich

Jun 11, 2026 -

Germain Volvo Cars South Hills responded

We do our best to keep our clients happy. We are especially glad that we achieved that in your recent experience with us. Thank you for your kind words. Best Regards, Danielle Shinsky General Manager

May 28, 2026

Dealership Rating

Employee Rating

They were very prompt with the scheduled appointment time and provided a video after the appointment and provided a video after the appointment More

by michelelisac

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Reich

Jun 02, 2026 -

Germain Volvo Cars South Hills responded

Thank you for your feedback! We're glad we could get you in on time and that you found the service video helpful. We appreciate your business and look forward to serving you again. Best Regards, Danielle Shinsky General Manager

May 28, 2026

Dealership Rating

Employee Rating

Great service from walking in. Loved the time with Wrin and the work done by Makenna. Loved the time with Wrin and the work done by Makenna. More

by greg.leathers

Verified Customer

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Makenna Kozich

Jun 02, 2026 -

Germain Volvo Cars South Hills responded

We are happy that Wring and Makenna could team up to ensure a quality guest experience. Thank you for your business and for allowing our team to assist with your recent automotive needs. Best Regards, Danielle Shinsky General Manager

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Unknown

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2026 Volvo XC90 | new

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