Jake Spencer

All of the staff at Germain Volvo are very helpful and friendly, plus the whole place is so clean from the parking lot to the restrooms it shows that they really care. friendly, plus the whole place is so clean from the parking lot to the restrooms it shows that they really care. More

by d.t.kessler Verified Customer Verified Customer

Report | Print

Efficient and courteous service. .. as always, everyone went above and beyond. Thank you for everything. .. as always, everyone went above and beyond. Thank you for everything. More

by klgiesy Verified Customer Verified Customer

Report | Print

Service staff are always friendly and welcoming. I appreciate the manner in which they keep me updated on the status of my vehicle. The clean loaner vehicles are appreciated. I appreciate the manner in which they keep me updated on the status of my vehicle. The clean loaner vehicles are appreciated. More

by ginalureecotton Verified Customer Verified Customer

Report | Print

Efficient and courteous service for the summer special. Fritz and mechanic were, as usual, outstanding. Fritz and mechanic were, as usual, outstanding. More

by SIEG0 Verified Customer Verified Customer

Report | Print

Jake explained problem gave up front price. Needed to order replacement part , had to leave vehicle overnight. Jake gave loaner vehicle to use. Great service. Needed to order replacement part , had to leave vehicle overnight. Jake gave loaner vehicle to use. Great service. More

by RONHD Verified Customer Verified Customer

Report | Print

Always glad with the service I am provided. The service department had give me and my family peace of mind. I am thankful for it! The service department had give me and my family peace of mind. I am thankful for it! More

by KAVLAN Verified Customer Verified Customer

Report | Print

Always great service and excellent communication. I will only purchase from this dealer going forward because the service experience is so exceptional. I will only purchase from this dealer going forward because the service experience is so exceptional. More

by wwells3 Verified Customer Verified Customer

Report | Print

Erin is great! She had my new vehicle ready and went into detail on all of the differences from my previous Volvo. The dealership is clean and quiet. The service de She had my new vehicle ready and went into detail on all of the differences from my previous Volvo. The dealership is clean and quiet. The service department never hesitates giving me a loaner car and they keep you updated. More

by BLUEANGEL5 Verified Customer Verified Customer

Report | Print

The service dept by far are the most accommodating and gracious team I've ever dealt with. The use of tech tools to provide you with service updates as well as show you your vehicles work is very reassur gracious team I've ever dealt with. The use of tech tools to provide you with service updates as well as show you your vehicles work is very reassuring. More

by christacap Verified Customer Verified Customer

Report | Print

This dealership has been really gracious with their time and figuring out what has been wrong with my car the few times it has been in the shop for unknown reasons. Love the customer service and how in the and figuring out what has been wrong with my car the few times it has been in the shop for unknown reasons. Love the customer service and how in the loop I was kept. This most recent stint I had to go on a holiday road trip and asked if I could have a larger loaner and they said no problem! I really thought they’d say no but they really accommodated my family with a xc90 for the week. Greatly appreciated it. More

by VINH.QUANG.LY Verified Customer Verified Customer

Report | Print