Madsion Smith

Amazing Service and Amazing people who work hard to be the best! It's always a pleasure to work with the best at Basney Honda! the best! It's always a pleasure to work with the best at Basney Honda! More

by DHAMMER151 Verified Customer Verified Customer

Report | Print

Service department got us in fast. They looked at our Honda with good results. We are very happy. They looked at our Honda with good results. We are very happy. More

by ALLGOOD1013 Verified Customer Verified Customer

Report | Print

Every person that has anything to do with Basney is top notch and I am going to lease every car there for the rest of my life. notch and I am going to lease every car there for the rest of my life. More

by soxwinsoxwin Verified Customer Verified Customer

Report | Print

Needs to improve service department with more staffing, better communication, and organization! Lacks great customer service. I’ve seen better from them. better communication, and organization! Lacks great customer service. I’ve seen better from them. More

by oliviakfrick Verified Customer Verified Customer

Report | Print

The only downside was the service department was not open over the weekend. I got a flat tire that could not be patched at a tire shop and they didn’t have the tire to match my other 3 tires. So only being i over the weekend. I got a flat tire that could not be patched at a tire shop and they didn’t have the tire to match my other 3 tires. So only being in town for the weekend meant I needed to extend my stay until Monday. However, Steve kept me informed of my tire fix and sent an Uber to pick me up. Then I was on my way back to Ohio. Shoutout to Cynthia who was helpful on Friday at 5:45pm! And to Madison who on Monday pulled my car under the awning so I could load up my luggage and not get wet in the thunderstorms. Overall, solid positive dealership experience! More

by TBinthecity Verified Customer Verified Customer

Report | Print

The service advisor did a great job. The service technician also did a wonderfull job. The service technician also did a wonderfull job. More

by jgosc Verified Customer Verified Customer

Report | Print

Quick service, polite staff, easy wait for the car with coffee and snacks, coming back for sure coffee and snacks, coming back for sure More

by lksan01 Verified Customer Verified Customer

Report | Print

Always curious and helpful. They have earned my trust. The service department is courteous and helpful. I have used their services for years as they have earned my trust. They have earned my trust. The service department is courteous and helpful. I have used their services for years as they have earned my trust. More

by cynthiaw76 Verified Customer Verified Customer

Report | Print