Madison Spencer
Madison Spencer at Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Madison Spencer

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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

15711 Gulf Freeway
Webster, TX 77598

4.3
370 Reviews
4.3

370 Reviews

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370 Reviews of Madison Spencer

November 14, 2024

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Employee Rating

My service experience was UTOPIA. From start to finish, a wonderful experience. Continue the great work. More

by sedricmyers
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sky Dejohn

November 13, 2024

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Excellent service and very easy to reach a deal that was equitable for both parties. I will be back to buy my next truck! More

by rand_hopkins
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Sky Dejohn , Joshua Garcia and Timmie Dowdell

November 11, 2024

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Employee Rating

Went in to ask about oil light being on after an oil change. Guy acted like they were to busy but nothing was in line. Typical new employees want paychecks but do nothing for them and is ruining a mans More

by Tommy
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Sky Dejohn

November 08, 2024

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Employee Rating

The communication started out clear with the initial sales rep I worked with. Beyond the first day of contact it was very difficult to get any information about my application. What’s even more troublin More

by qjones2003
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sky Dejohn

November 02, 2024

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Employee Rating

Sales man is agresive and the waiting time on financial are is extrem way yo long More

by SZEMAK66
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Sky Dejohn

November 01, 2024

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Employee Rating

The staff were all pleasant and accommodating to my children but the process was drawn out longer than necessary. More

by jessishoe
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sky Dejohn

October 30, 2024

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Employee Rating

The service is generally good, with one notable exception. During the course of an oil change/fluids check, the tech left the cover off of the brake fluid reservoir. The cover was lost/misplaced, a More

by atorres78704
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 27, 2024

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Employee Rating

The service was great. I understanding it wasn’t too difficult to drop off on the weekend to be able to work on my vehicle. Supervisor call the next day in a couple days af More

by juansantana.1979
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sky Dejohn

October 26, 2024

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Employee Rating

Excellent good yes as wonderful jeep comfortable color nice car white leather seats space interior More

by sanjuisilva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sky Dejohn , Luis Torres

October 26, 2024

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Employee Rating

Service was ok. After pickup, my car was not washed and the oil notification was not reset. More

by leblanc521
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Recommend Dealer
Yes

Other Employees Tagged: Sky Dejohn

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