Sky Dejohn
Sales
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
15711 Gulf Freeway
Webster, TX 77598
322 Reviews
Write a Review322 Reviews of Sky Dejohn
June 06, 2024
Although the staff was consistently friendly, they were not efficient on communicating the delays or updates regarding my vehicle. I was told repeatedly they would only have my vehicle for 24 hours and it not efficient on communicating the delays or updates regarding my vehicle. I was told repeatedly they would only have my vehicle for 24 hours and it turned into two days. they would have kept it for three had I not called them and told them that I needed my vehicle back immediately. They stated they were waiting for a part to be delivered and it could be delivered anytime the following day by 2:30 PM. My frustration with this is they should have notified me the moment they realized that they didn’t have the part to complete the work. I had to call twice to get updates on my vehicle and I still haven’t received a call back letting me know the park came in so they could complete the job. More
Other Employees Tagged: Madison Spencer
June 05, 2024
After my vehicle was serviced, a "Service 4 WD" light came on. I need to have this corrected. came on. I need to have this corrected. More
Other Employees Tagged: Madison Spencer
June 05, 2024
Great service over all, in service dept and on the sales floor. best dealership in town. floor. best dealership in town. More
Other Employees Tagged: Madison Spencer
June 01, 2024
No customer service after the sale! I have texted called did the in line chat and no one has done anything I have texted called did the in line chat and no one has done anything More
Other Employees Tagged: Madison Spencer
June 01, 2024
Great job fast work! Fixed my truck quick and didn’t charge me an arm leg and 4 fingers Fixed my truck quick and didn’t charge me an arm leg and 4 fingers More
Other Employees Tagged: Madison Spencer
May 31, 2024
Awesome service always willing to help to matter what Advisors value my time when getting any services done Advisors value my time when getting any services done More
Other Employees Tagged: Madison Spencer
May 29, 2024
I can't remember when I have dealt with a more dishonest salesperson, Dennis Wright. I allowed him to twist the numbers around from what I was paying for the truck and what I was getting for my trade-in, t salesperson, Dennis Wright. I allowed him to twist the numbers around from what I was paying for the truck and what I was getting for my trade-in, to what my what my out-of-pocket was going to be. My mistake! The number I paid was the same as what was offered on the website. I probably overpaid by about $2 to $5K. The sales process was a HUGE waste of my time. This dealership should be thankful that they have a great product because time and time again, their sales reps operate in an unethical way. More
Other Employees Tagged: Madison Spencer , Dennis Wright
May 29, 2024
Everything was good when the sales person was selling after that he couldn’t even take the time to secure the stuff I left in the trade in called several time they put me through no answer they suck after that he couldn’t even take the time to secure the stuff I left in the trade in called several time they put me through no answer they suck More
Other Employees Tagged: Madison Spencer