Madison Spencer
Admin
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
15711 Gulf Freeway
Webster, TX 77598
370 Reviews
Write a Review370 Reviews of Madison Spencer
November 14, 2024
My service experience was UTOPIA. From start to finish, a wonderful experience. Continue the great work. From start to finish, a wonderful experience. Continue the great work. More
Other Employees Tagged: Sky Dejohn
November 13, 2024
Excellent service and very easy to reach a deal that was equitable for both parties. I will be back to buy my next truck! equitable for both parties. I will be back to buy my next truck! More
Other Employees Tagged: Sky Dejohn , Joshua Garcia and Timmie Dowdell
November 11, 2024
Went in to ask about oil light being on after an oil change. Guy acted like they were to busy but nothing was in line. Typical new employees want paychecks but do nothing for them and is ruining a mans change. Guy acted like they were to busy but nothing was in line. Typical new employees want paychecks but do nothing for them and is ruining a mans business!!! Fire the whole service department they’re very unprofessional!! More
Other Employees Tagged: Sky Dejohn
November 08, 2024
The communication started out clear with the initial sales rep I worked with. Beyond the first day of contact it was very difficult to get any information about my application. What’s even more troublin sales rep I worked with. Beyond the first day of contact it was very difficult to get any information about my application. What’s even more troubling is these guys didn’t want to close the deal to give me 1 day to collect close to $20k for the down payment. Calls me 2 days later to try and close the sale. Too late. Went somewhere else. More
Other Employees Tagged: Sky Dejohn
November 02, 2024
Sales man is agresive and the waiting time on financial are is extrem way yo long are is extrem way yo long More
Other Employees Tagged: Sky Dejohn
November 01, 2024
The staff were all pleasant and accommodating to my children but the process was drawn out longer than necessary. children but the process was drawn out longer than necessary. More
Other Employees Tagged: Sky Dejohn
October 30, 2024
The service is generally good, with one notable exception. During the course of an oil change/fluids check, the tech left the cover off of the brake fluid reservoir. The cover was lost/misplaced, a exception. During the course of an oil change/fluids check, the tech left the cover off of the brake fluid reservoir. The cover was lost/misplaced, and we ended up being responsible for purchasing a replacement. Now we do a visual inspection before leaving the service center. More
October 27, 2024
The service was great. I understanding it wasn’t too difficult to drop off on the weekend to be able to work on my vehicle. Supervisor call the next day in a couple days af I understanding it wasn’t too difficult to drop off on the weekend to be able to work on my vehicle. Supervisor call the next day in a couple days after that the truck was ready service More
Other Employees Tagged: Sky Dejohn
October 26, 2024
Excellent good yes as wonderful jeep comfortable color nice car white leather seats space interior nice car white leather seats space interior More
Other Employees Tagged: Sky Dejohn , Luis Torres
October 26, 2024
Service was ok. After pickup, my car was not washed and the oil notification was not reset. After pickup, my car was not washed and the oil notification was not reset. More
Other Employees Tagged: Sky Dejohn