Dealer Reviews
Cars for Sale
Dealer Log In
Mackenzie Florence
Mackenzie Florence | Page 6
Finance Manager
Jim Ellis Kia of Kennesaw
1221 Auto Park Drive
Kennesaw, GA 30144
73 Reviews
Hello, my name is Mackenzie! I am proud to be with the Jim Ellis organization and have the opportunity to help our clientele. I have sold cars for the past three years after spending ten years working in the local library system learning how to best help the community. When off the clock, I like to spend time with my puppy, friends and family, and creating artwork. I look forward to assisting you!
Read moreDealership Experience
4 yrs
73 Reviews
Write a Review
73 Reviews of Mackenzie Florence
Verified Customer
April 03, 2024
Extraordinary 'go above and beyond'. Buying into a reputable dealer for long term service relationship is as much if not more important than the sales piece. Jim Ellis and all the staff Buying into a reputable dealer for long term service relationship is as much if not more important than the sales piece. Jim Ellis and all the staff we interacted with were just fabulous More
by GEOFF.GAY
Other Employees Tagged: Mackenzie Florence
April 02, 2024
My only complaint is that they played me. The deal was I would walk out the door paying $31,000. The salesperson, the finance guy, the manager, the guy who drew up the paperwork... Everyone s The deal was I would walk out the door paying $31,000. The salesperson, the finance guy, the manager, the guy who drew up the paperwork... Everyone said "you'll pay $31,000." So I believed I would be paying $31,000. What they didn't tell me was that after I put $11,000 down, they added about $3,400 in dealer fees and other stuff. So while I thought I was financing $20,000 (because that's how math works) I was actually financing $23,400. I only just found this out when I went to make (what I thought) would be an $800 payoff and I discovered I actually still owe $4,400. Admittedly, it was in the paperwork of the final breakdown of costs and it's on me for not paying closer attention. But the finance guy didn't mention any of that. I don't blame the dealership, we all know car dealerships scam and swindle you. I blame myself for having knowing this and still having trusted them. I'm only writing this review so other people won't be as simple and careless as I was. Buying a car always sucks, don't also get suckered! More
by GGUERCIO23
Other Employees Tagged: Brandon Pond
January 29, 2024
Mackenzie worked with me through most of the details over the phone up front. She was very knowledgeable and efficient in working through the process. This minimized the time I needed to spend at the dealers the phone up front. She was very knowledgeable and efficient in working through the process. This minimized the time I needed to spend at the dealership to finalize the deal and pick up the new vehicle. Great job! More
by cfbull
Other Employees Tagged: Mackenzie Florence
January 18, 2024
Everyone that I spoke with was very helpful and answered all of my questions. My entire process was quick and easy - everyone was willing to help me at all times all of my questions. My entire process was quick and easy - everyone was willing to help me at all times More
by ISABELLA.TAYLOR2704
Other Employees Tagged: Bryson Smith , Katherine Nunn
January 18, 2024
Great customer service. Manager was very knowledgeable. The deal was great on my truck and I'm happy. Manager was very knowledgeable. The deal was great on my truck and I'm happy. More
by Chicowp41
Other Employees Tagged: Robert Billings, Sheldon Carter, Rogers Castaneda, Lavoghn Curry, Taylor Holley, Misty Magruder, Brittany McGraw, Katherine Nunn, Brandon Pond
October 21, 2023
Just a terrific dealership all around. We visited several and came back to Jim Ellis because of the vibe and people. Easily the best Kia dealership in Atlanta. We visited several and came back to Jim Ellis because of the vibe and people. Easily the best Kia dealership in Atlanta. More
by GEOFF.GAY
Other Employees Tagged: Brandon Pond, Matt Rock
September 27, 2023
The dealership facility was spotless. The staff was professional, proficient, knowledgeable, courteous and friendly. They went beyond the call by making our out-of-state purchase a true p The staff was professional, proficient, knowledgeable, courteous and friendly. They went beyond the call by making our out-of-state purchase a true pleasure. More
by STEVE@KINGDOMCOMMONS.COM
Other Employees Tagged: Brandon Pond
September 05, 2023
Miss McKenzie was only reason deal went through! Absolutely NO COMMUNICATION FROM ANYONE! DELIVERY DATE MOVED 3 TIMES, WAS NEVER TOLD! THEY STILL HAVEN'T DONE LOAN PAYOFF ON TRADE IN, NEARLY 2 WEEK Absolutely NO COMMUNICATION FROM ANYONE! DELIVERY DATE MOVED 3 TIMES, WAS NEVER TOLD! THEY STILL HAVEN'T DONE LOAN PAYOFF ON TRADE IN, NEARLY 2 WEEKS NOW, ANOTHER PAYMENT DUE IN 10 DAYS. WON'T SET FOOT IN THIS DEALERSHIP EVER AGAIN! More
by wilbur61861
Other Employees Tagged: Todd Garman, Brandon Pond, Matt Rock
Dealership Inventory (234 Vehicles)
