Mackenzie Florence
Mackenzie Florence at Jim Ellis Kia of Kennesaw

Mackenzie Florence | Page 5

Finance Manager

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive
Kennesaw, GA 30144

Contact Me
4.9
73 Reviews

Hello, my name is Mackenzie! I am proud to be with the Jim Ellis organization and have the opportunity to help our clientele. I have sold cars for the past three years after spending ten years working in the local library system learning how to best help the community. When off the clock, I like to spend time with my puppy, friends and family, and creating artwork. I look forward to assisting you!

Dealership Experience

4 yrs

4.9

73 Reviews

Write a Review

73 Reviews of Mackenzie Florence

September 04, 2024

Dealership Rating
Employee Rating

They take really good care of me and listen to all my concerns and needs. I feel comfortable discussing payments plans for different services and the wait time was never too long. Thank you Jahvon and Ma More

by TORRIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Awolusi, Jahvon Sims, Mallory

Sep 08, 2024

Jim Ellis Kia of Kennesaw responded

Torrih, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 03, 2024

Dealership Rating
Employee Rating

The service was wonderful- Robert Billings greeted me very quickly, he listened to me and got my car back to me very quickly. He’s friendly, helpful and patient. More

by amyspottery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Billings

Sep 13, 2024

Jim Ellis Kia of Kennesaw responded

Amyspottery, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (404) 445-2636 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

August 29, 2024

Dealership Rating
Employee Rating

Mackenzie and Bryson were kind and professional. I do have a complaint that the wait time at this dealership is astronomical. I was there from 10:30 am until late in the afternoon/evening with my to More

by ElysiaBistrica
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bryson Smith , Vernon Yates

Sep 10, 2024

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Elysiabistrica! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. Thanks again for the positive feedback, and we hope that you have a great day!

August 06, 2024

Dealership Rating
Employee Rating

Very professional staff. No games, just good information and honest answers. Glad to have shopped and purchased with Jim Ellis Kia. More

by paul.phillips.ga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryson Smith , Katherine Nunn

Aug 16, 2024

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for the positive feedback, and we hope that you have a great day!

August 01, 2024

Dealership Rating
Employee Rating

All the staff and Managers are very polite, welcoming and knowledgeable, . They listened to our requirements, and went above and beyond to get us into a vehicle that we love and a price that fit our budget. More

by JJKVKING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Awolusi, Katherine Nunn

Aug 16, 2024

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Jjkvking! Thanks again for your business! Take care!

July 30, 2024

Dealership Rating
Employee Rating

The people are fine. The situation with my vehicle was totally reprehensible and should honestly have legal consequences for multiple parties. I don't have a specific per More

by RUSSELL17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bryson Smith , Todd Garman, Phil Joyce, Misty Magruder, Jack Stricklin

Aug 16, 2024

Jim Ellis Kia of Kennesaw responded

It sounds like your visit here at Jim Ellis Kia of Kennesaw did not live up to our expectations—which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care —and direct, honest feedback from our clients like you is imperative in helping us do that. Please give us a call at (404) 445-2636 and we will do our best to make this better. We hope to hear from you soon.

July 06, 2024

Dealership Rating
Employee Rating

Provided the best deal without any manipulation. Valued my time. Smooth process overall. Bought 2 cars. More

by longhoang79@hitmail.vom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryson Smith

Aug 16, 2024

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Longhoang79@hitmail.vom! Please let us know if there is ever anything else we can do for you! Safe travels!

June 29, 2024

Dealership Rating
Employee Rating

The process took a while but everyone was very helpful and kind. They wanted to find a solution for me. More

by JBOOZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryson Smith , Katherine Nunn

Aug 16, 2024

Jim Ellis Kia of Kennesaw responded

Jbooza, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

June 14, 2024

Dealership Rating
Employee Rating

Mackenzie, was through, pleasant to work with. Responded timely to my questions and delivered the car to my home. She set up my phone connection and the digital wallet upon delivery. All in al More

by MARK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Rock

Jun 16, 2024

Jim Ellis Kia of Kennesaw responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience, Mark! Please let us know if there is ever anything else we can do for you! Safe travels!

June 03, 2024

Dealership Rating
Employee Rating

Makenzie and Bryson were excellent in helping my husband and I get a lower rate for our car loan. They had excellent customer service and were very patient with us. I am so grateful for their excellent cust More

by ROTHEN.CHANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryson Smith

Jul 23, 2024

Jim Ellis Kia of Kennesaw responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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