MBLN CustomerService | Page 3

An amazing dealership with friendly and professional staff. Kosta is a very friendly, knowledgeable, professional and trustworthy sales consultant. Since 2015 we keep coming back to MBLN and get the b staff. Kosta is a very friendly, knowledgeable, professional and trustworthy sales consultant. Since 2015 we keep coming back to MBLN and get the best possible treatment by Kosta and the dealership management. More

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Service on my 2006 S500 was superb. Matt Moskal, Service Director was terrific. Devin Rhodes, Service Advisor deserves accolades as well. Even Elise, who answered the phone in Service a Matt Moskal, Service Director was terrific. Devin Rhodes, Service Advisor deserves accolades as well. Even Elise, who answered the phone in Service and Parts was helpful, knowledgeable and a joy to speak with. More

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Always courteous service and professional work on my MB. One of the best dealers in So Cal. One of the best dealers in So Cal. More

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I’ve been going to Mercedes Benz Laguna Niguel for over 20 years. I trust this dealership for service done right. 20 years. I trust this dealership for service done right. More

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I cannot express how professional and how first class Mercedes Benz of Laguna is I have a car under warranty repair and they’ve been so good to me you’ve treated me really well I really like having my Mercedes Benz of Laguna is I have a car under warranty repair and they’ve been so good to me you’ve treated me really well I really like having my service down there More

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These guys are the worst. The reason they even have a service advisor is So there is someone to BS you over why they cannot figure out what is wrong. Take my guy Terek and I The reason they even have a service advisor is So there is someone to BS you over why they cannot figure out what is wrong. Take my guy Terek and I will be happy to share his information publicly. This guy has zero knowledge when it comes to cars. 3 visits and almost 10k later they figured it out. They have no idea how to troubleshoot anything and can only address what the diagnostic computer tells them to fix regardless of it making sense or not.. if you use them you will regret that decision. More

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The customer service was OUTSTANDING! !! The detailed communication was exemplary. A+++ I am highly satisfied & would recommend without any hesitation or reservation. They were friendly !! The detailed communication was exemplary. A+++ I am highly satisfied & would recommend without any hesitation or reservation. They were friendly & professional. More

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The cost for the standard service was $1500, which was exorbitant in my view. In addition, the service was not completed in a day. exorbitant in my view. In addition, the service was not completed in a day. More

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This dealership has the most friendly and professional staff ever. I highly recommend them everyone! staff ever. I highly recommend them everyone! More

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They had to change my electrical panel They worked on it for 3 days When I got the car back. They did not do a check to see if everything was correct. Clock was wrong time. Radio was not programm it for 3 days When I got the car back. They did not do a check to see if everything was correct. Clock was wrong time. Radio was not programmed and they gave me the wrong wire for my car play. I had to bring the car back You would think when I first picked it up someone would have checked it out with me. Very frustrating More

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