MBLN CustomerService
MBLN CustomerService at Mercedes-Benz of Laguna Niguel

MBLN CustomerService | Page 4

CustomerService

Mercedes-Benz of Laguna Niguel

1 Star Dr.
Laguna Niguel, CA 92677

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4.3
67 Reviews
4.3

67 Reviews

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67 Reviews of MBLN CustomerService

May 27, 2022

Dealership Rating
Employee Rating

They always provide great service. Tarek is knowledgeable in the service department and keeps me informed. Everyone works together to get you in and out in a friendly and efficient m More

by glynnalsup
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tarek Saba

Jun 06, 2022

Mercedes-Benz of Laguna Niguel responded

Great to hear! Thank you for the kind words and 5 stars!

April 01, 2022

Dealership Rating
Employee Rating

From tutorials, to expediting purchase documents and signing process, to helping with quick maintenance visits: we love MB LN! More

by angelwatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Ball , Casey

Apr 11, 2022

Mercedes-Benz of Laguna Niguel responded

Quick and efficient service is our #1 service priority. Thank you for the 5 stars, Angel.

February 23, 2022

Dealership Rating
Employee Rating

Walter has a great communication and following up with me, and returned my calls and text. Thank you Walter and look forward in the next visit. More

by Santana-2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Ball , Walter

Mar 07, 2022

Mercedes-Benz of Laguna Niguel responded

Walter does great work! Thank you for your patience throughout service, Santana. See you next time.

February 04, 2022

Dealership Rating
Employee Rating

Matt (service manager) and Josh (returned my Sprinter to me after service) are exceptional employees at MBLN. Glad to work with them. More

by CP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh

Feb 14, 2022

Mercedes-Benz of Laguna Niguel responded

Thank you for the review of our Sprinter service team, CP. Let us know if you need anything else!

January 22, 2022

Dealership Rating
Employee Rating

Always helpful efficient friendly. I love this dealer. I am a customer since 2003. I am a customer for life More

by lindamcdaniel98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tarek Saba

Jan 31, 2022

Mercedes-Benz of Laguna Niguel responded

We are here whenever you need us, Linda! We cannot express our gratitude to lifelong patrons like you. Thank you!

Jan 31, 2022

lindamcdaniel98 responded

The feeling is mutual. You have always been there for me. I am your client and customer for life. You guys have earned it.

January 10, 2022

Dealership Rating
Employee Rating

Always responsive. Every time I go for service, I am quickly greeted by a service person who learns what I need and speedily helps me. I even go in to have my tire pressure adjusted and rbey whisk my ca More

by J P Garnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernie Mendez , Candace Eckart, Cory McCombs

Jan 24, 2022

Mercedes-Benz of Laguna Niguel responded

Glad we could get you everything you needed, J P! Please come back anytime!

January 07, 2022

Dealership Rating
Employee Rating

Efficient professional service advisor , prompt on the updates , when I got the car back it was as if it was never driven before , can’t rave enough about the dealership and their staff More

by Maged Zakhary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerhard Jurinek , Brandy , service advisor

Jan 19, 2022

Mercedes-Benz of Laguna Niguel responded

Thank you so much for the kind words and praise, Maged! Come back anytime for service or repair! Drive safe!

December 28, 2021

Dealership Rating
Employee Rating

This is my third purchase here in laguna Niguel. The folks here are so professional and care about your needs. Looking forward to my next car in a couple of years!! Great business I wouldn’t go anywhe More

by Bchridegolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Valle

Jan 10, 2022

Mercedes-Benz of Laguna Niguel responded

Thank you for your continued patronage! Tony and Shawn do great work and always get the customer the car they need. Drive safe and enjoy #3!

December 06, 2021

Dealership Rating
Employee Rating

Very courteous and professional experience. Appreciate the ride to/from home. The maintenance was excellent. Thanks! More

by bigrezm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2021

Mercedes-Benz of Laguna Niguel responded

Thank you for the kind words and review! We are glad you enjoyed our pickup/dropoff service. See you next time!

November 03, 2021

Dealership Rating
Employee Rating

2nd time I have taken my Van in and the service is always good and efficient. More

by otbars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Guitierez

Nov 15, 2021

Mercedes-Benz of Laguna Niguel responded

Thrilled to hear this! Our van and sprinter service team is committed to efficient and effective service. Let us know if you need anything else!

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