M'Tazi Payne | Page 3

They do not answer the phone. They may call you back later that week but not the day of. The actual mechanics are cool but not the people who answer the phones. Prices are a littl They may call you back later that week but not the day of. The actual mechanics are cool but not the people who answer the phones. Prices are a little high but I think reasonable since they provide quality care to the vehicle. More

by brycethirdpower Verified Customer Verified Customer

Print

Always completes service in a timely fashion. Very thorough in the inspection and repair of my vehicles. I don't go anywhere but here for my vehicle repairs. Affordable vehicle repair. Very thorough in the inspection and repair of my vehicles. I don't go anywhere but here for my vehicle repairs. Affordable vehicle repair. More

by JM310288 Verified Customer Verified Customer

Print

The people and the dealership were very nice and quick to get my car fixed. Will definitely be going back again! get my car fixed. Will definitely be going back again! More

by Cory Verified Customer Verified Customer

Print

I was able to make a same day appointment. M’tazi always remembers my name and answers all my questions. M’tazi always remembers my name and answers all my questions. More

by DREAMERPATTERSON Verified Customer Verified Customer

Print

M'Tazi is the best. Always accommodating and kind. M'Tazi and Roland are the two main reasons I still do business with Southern. Barry is my favorite mechanic and very t Always accommodating and kind. M'Tazi and Roland are the two main reasons I still do business with Southern. Barry is my favorite mechanic and very thorough. The fact that the inspection program was taken away since my family has bought several vehicles there. Integrity issues in management and sales. More

by HAMPTONAN Verified Customer Verified Customer

Print

There Wednesday, car wouldn't start when I needed it on Friday! Messaged, left voice messages last Friday and Saturday. A week later and I have not had any response. Found out it was the key fob battery an Friday! Messaged, left voice messages last Friday and Saturday. A week later and I have not had any response. Found out it was the key fob battery and leaving my disabled veteran at home I replaced it. I had requested this for you to do!!! Also now my car grinds before it starts, and I have a constant No Warnings on the dashboard I have to change every time I have to start the car!!!!! I have been coming to you for six years and have NEVER be treated with such disregard!!! I am defiantly questioning coming back! More

by parktrees4vt Verified Customer Verified Customer

Print

Excellent service Excellent service. Enjoyed the coffee and comfortable lounge.The staff are always pleasant and welcoming to me every time I come in. Enjoyed the coffee and comfortable lounge.The staff are always pleasant and welcoming to me every time I come in. More

by TARA.SAWYERTHREE Verified Customer Verified Customer

Print

No sticker was given for next oil change. Mtazi was amazing as usual she takes care of her customers and gets the job done Mtazi was amazing as usual she takes care of her customers and gets the job done More

by TARESSA_WISHER Verified Customer Verified Customer

Print

Good service not very informative though as to the time of the maintenance effort that was to be completed. of the maintenance effort that was to be completed. More

by Metylsmt Verified Customer Verified Customer

Print

I had an 8am appointment to get vehicle inspected, oil change and tire rotation. Went by to check on status at 230 pm because I could not reach anyone by phone to check. Upon arrival my vehicle hasn't eve change and tire rotation. Went by to check on status at 230 pm because I could not reach anyone by phone to check. Upon arrival my vehicle hasn't even been touched at that point. Went inside service department to be told that it doesn't matter what time your appointment was that they service vehicles based on who sits there to wait regardless of appointment time. This is ridiculous, I made an appointment for 8am so I could run other errands and appointments on the day I scheduled off at my job to accomplish things. Appointment times matter regardless if waiting at dealer or not. If I did not make a fuss I have a suspicion that my vehicle would not have been ready at all that day. More

by Bert Verified Customer Verified Customer

Print