Lyn Ford
Lyn Ford at Crest Volvo Cars

Lyn Ford | Page 6

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
544 Reviews

Dealership Experience

19 yrs, 9 mos

Industry Experience

33 yrs, 9 mos

Languages Spoken

English English

4.9

544 Reviews

Write a Review

544 Reviews of Lyn Ford

March 29, 2026

Dealership Rating
Employee Rating

always outstanding service whenever I go to Crest for service ... Lyn Ford is the reason I return More

by DMARASKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Crest Volvo Cars responded

Thank you for your loyalty and kind words! We're thrilled that you consistently have positive experiences with our service team. Your trust means everything to us, and we look forward to continuing to exceed your expectations.

March 29, 2026

Dealership Rating
Employee Rating

I’ve been going to Crest Volvo for 5 years since I’ve bought my car from them and every time the experience has been great. All the employees I interact with are polite and friendly. Just had my 50k main More

by SHK623BP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jasmin Umanzor , Ally Gallagher, Fabian Salazar

Mar 31, 2026

Crest Volvo Cars responded

Thank you for your loyalty over the past 5 years! We're thrilled that each visit has met your expectations and that our team consistently provides friendly service. We're pleased your 50k maintenance went smoothly and the recommended services made sense. We appreciate your trust and look forward to serving you for years to come.

March 25, 2026

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For 16 years and 6 Volvo purchase for me and family members Lyn and Crest Volvo remain the # 1 Volvo Dealer and Service location. Simply the best! More

by Brian Fox
Service Price Transparency
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Recommend Dealer
Yes
Mar 27, 2026

Crest Volvo Cars responded

Thank you for 16 years of loyalty and six Volvo purchases, Brian! We're honored to be your #1 choice and look forward to continuing to serve you and your family with excellence.

March 23, 2026

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Wanted to wait a few days before responding. Staff was nice, but had issue this mor o g while I was on a call in the car and all of a sunken, I couldn't hear the person I was talking to (they co More

by JOI.EDWARDS-HAYNES
Service Price Transparency
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Recommend Dealer
No
Mar 26, 2026

Crest Volvo Cars responded

We appreciate you sharing your experience and understand how frustrating technical issues can be. Our team’s goal is always to provide helpful support and a smooth experience for every customer. Feedback like yours helps us continue improving the tools and guidance we offer. For further assistance, please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com for support.

March 21, 2026

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Mark was great! He helped me get in and out quickly with my kids. He also showed me some features I didn’t know my car had. More

by rachelgwindham
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Morgello

Mar 26, 2026

Crest Volvo Cars responded

Thank you for the wonderful review! We're delighted Mark provided excellent service and helped you efficiently with your kids while showing you new vehicle features. We truly appreciate you recognizing his outstanding service!

March 18, 2026

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Employee Rating

This was my first visit to Crest, but it won't be my last. Lyn was great and I was very pleased with the service. More

by Shelby Dash
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2026

Crest Volvo Cars responded

We are elated to hear about your wonderful first experience with us! Your satisfaction with the service you received means everything to our team. We understand how important it is to feel welcomed and well-cared for during your visit, and we're thrilled that we were able to exceed your expectations. Knowing that you're planning to return is the highest compliment we could receive. We look forward to continuing to serve you with the same level of excellence in the future.

March 17, 2026

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Jordan Farmer and his team at Crest are the best thing that happened to Volvo in Texas. I have trusted my car with them for the past eight years and not once has their service been anything than stellar. More

by Alice in Volvoland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Bryan Bingham, Mark Morgello, Jasmin Umanzor , Jordan Farmer, Ally Gallagher, Fabian Salazar

Mar 23, 2026

Crest Volvo Cars responded

Thank you for your wonderful review and eight years of trust! We're honored to have consistently provided stellar service and thrilled that our commitment to reliability has made such a positive impact. Your kind words about setting the standard truly motivate our team. Thank you for being such a valued part of the Crest Volvo Cars family.

March 16, 2026

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Always perfect service and customer appreciation. We purchase a new car every 2 years and the quality of this dealership never disappoints. 10 years with no complaints!! More

by LSFISCHETTI
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Crest Volvo Cars responded

Thank you for your wonderful feedback! Your loyalty and trust over the past decade means everything to us. We're honored that you continue to choose us for your automotive needs and truly value customers like you who recognize our dedication to service excellence.

March 14, 2026

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Employee Rating

Lyn listened to my concerns. A very kind manner. I was kept informed each step of the process. Work was done quickly. More

by OATESATHOME
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 20, 2026

Crest Volvo Cars responded

We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about feeling heard and receiving attentive care throughout your visit means so much to us. We're delighted that our team member provided you with the courteous service you deserved and ensured you stayed updated during the entire process. It's wonderful to know that we completed your service efficiently while maintaining the quality care you expect. Thank you for taking the time to share your experience - feedback like yours motivates our entire team to continue delivering exceptional service to every customer who walks through our doors.

March 12, 2026

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Employee Rating

I picked up my car yesterday but when I turned the car on today, it still alerts me to get maintenance. That’s concerning. It was my first visit to the service dept. so I’m unsure how things work at Crest. More

by A_SQUARED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Crest Volvo Cars responded

Thank you for your feedback, and we understand your concerns. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can review your service and work to find a resolution.

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