Lyn Ford
Lyn Ford at Crest Volvo Cars
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Lyn Ford

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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5.0
173 Reviews

Dealership Experience

18 yrs

Industry Experience

32 yrs

Languages Spoken

English English

5.0

173 Reviews

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173 Reviews of Lyn Ford

January 29, 2025

Dealership Rating
Employee Rating

I am driving Volvo since years from the Crest Volvo. I leased my first Volvo in 2018 then purchased it and later traded it for 2024 Volvo as lease. Every time I had receive the best service. Therefore, More

by ghaliayazdani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Bowen

Jan 30, 2025

Crest Volvo Cars responded

Thank you so much for sharing your incredible journey with Crest Volvo! We're truly honored that our service has not just kept you as a loyal customer for years, but has actually made you passionate about our dealership. Your experience - from your first lease in 2018 to purchasing, trading, and continuing to lease Volvo vehicles - demonstrates the trust and relationship we strive to build with every customer. We're especially proud that it's not just the cars, but our professional care that has "hooked" you. Our team works hard to provide exceptional service, and hearing that we've succeeded in making you feel valued means everything to us. We look forward to continuing to serve you and appreciate your continued loyalty to Crest Volvo!

January 27, 2025

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It was an excellent visit as always. Lyn is positively the best service writer ever. More

by VIVELEGUERRE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 28, 2025

Crest Volvo Cars responded

Thank you for your kind words! We're so glad to hear that your visit was excellent, as always. It's wonderful to know that Lyn continues to provide you with the best service. We truly appreciate your loyalty and look forward to continuing to exceed your expectations in the future!

January 20, 2025

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These guys are amazing. Lyn was very prompt, helpful and fixed the issue. Keep up the good work guys! You guys are Awesome !! More

by Maverick.joe28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Crest Volvo Cars responded

Thank you for your enthusiastic and positive review! We're thrilled to hear that our team, and specifically Lyn, delivered an exceptional service experience that exceeded your expectations. Your recognition of Lyn's prompt and helpful approach highlights the importance of skilled, customer-focused team members. We pride ourselves on providing efficient solutions and ensuring customer satisfaction with every interaction. Feedback like yours reinforces our commitment to maintaining high service standards and validates the hard work of our entire team. We appreciate customers who take the time to share their positive experiences and celebrate our staff's dedication. Your glowing recommendation of our team means a great deal to us. We will absolutely continue to deliver the level of service that makes our customers feel valued and well-supported. Thank you for choosing our dealership and for your wonderful review!

January 11, 2025

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Crest Volvo service dept and Lynn Ford, our service advisor, have always taken great care of us! We 2 Volvo SUV's, maintained on mint conditions. More

by Cyrus F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're so glad to hear that Lynn Ford and our service department have consistently provided you with excellent care. It’s great to know that your Volvo SUVs are being kept in mint condition. We truly appreciate your trust and look forward to continuing to serve you and your vehicles!

December 19, 2024

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Lynn Ford in Crest Volvo is honest and extremely helpful. A big asset to Crest More

by CrestFan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 20, 2024

Crest Volvo Cars responded

Thank you for your wonderful feedback! We’re so glad to hear that Lynn provided you with honest and helpful service. We truly value team members like Lynn, who go above and beyond to assist our customers. Your recognition of his contributions means a lot to us, and we’re proud to have him as part of the Crest family. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again!

December 05, 2024

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Great customer service And Repair Service. The staff Show kindness and Respect. Very professional, attentive, Knowledgeable, Thank you.. More

by Happy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: tina matney

Dec 06, 2024

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service and repair team. Providing professional, respectful, and knowledgeable service is our top priority, and we're glad it showed. We appreciate your feedback and look forward to assisting you again in the future!

December 04, 2024

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Crest Volvo Service Team is all about excellence in everything they do. They serve with kindness, positivity, compassion, and a sincere appreciation of meeting the needs of others. More

by Jeff Willie
Service Price Transparency
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Recommend Dealer
Yes
Dec 06, 2024

Crest Volvo Cars responded

Thank you for your wonderful review! We’re so glad to hear that our Service Team met your expectations with kindness, positivity, and compassion. Providing excellent service and truly caring for our customers is always our top priority, and we appreciate you recognizing that. We look forward to continuing to serve you in the future!

December 03, 2024

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Outstanding service from the service bay to my service advisor. Lyn Ford is the greatest service advisor. More

by Ms KaeKae
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2024

Crest Volvo Cars responded

Thank you so much for your wonderful feedback! We're thrilled to hear about your outstanding experience, and we're especially glad Lyn made such a positive impact as your service advisor. We truly appreciate your kind words and look forward to serving you again in the future!

December 01, 2024

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The Crest Volvo service department is excellent and Lynn Ford always provides the best customer service. My Volvo is in excellent hands at Crest Volvo. I’ve been using them for over 10 years and am on my 3r More

by Szacheis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Crest Volvo Cars responded

Thank you so much for your kind words and for being a loyal customer for over 10 years! We're thrilled to hear that Lynn and our service department have consistently provided you with excellent service. It's always a pleasure to know that your Volvo is in good hands. We truly appreciate your continued trust and look forward to assisting you for many more years to come!

November 21, 2024

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Excellent service and professionalism. Very friendly and accommodating as well. I would highly recommend them. More

by Centera4040
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac, Brandon Navarro

Nov 25, 2024

Crest Volvo Cars responded

Thank you for your fantastic 5-star review! We're thrilled to hear that you experienced excellent service, professionalism, and a friendly, accommodating atmosphere. Your recommendation means a lot to us, and we look forward to serving you again in the future!

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