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Luke Shirley
Luke Shirley at Joseph Toyota of Cincinnati
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Luke Shirley

Product Specialist

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.9
13 Reviews
4.9

13 Reviews

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13 Reviews of Luke Shirley

May 01, 2023

Dealership Rating
Employee Rating

Luke was very helpful and made whole experience. a pleasure. They bought me a front grill that was.damaged no question aske.when and if I buy another car they will be.my first stop.thank you for a More

by rharsley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Hughes, Michael McKay, Ward Day, Laura Hall, Sandra Pomeraning

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May 02, 2023

Joseph Toyota of Cincinnati responded

We're thrilled to hear that Luke helped make your whole experience a pleasure, Rharsley! At Joseph Toyota of Cincinnati, we strive to provide excellent customer service and we're delighted to hear you had such a great experience. We're so grateful for your business and hope you love your new front grill!

April 06, 2023

Dealership Rating
Employee Rating

Service was fast and done to my satisfaction while I waited. Area was clean - all associates were friendly. More

by MEINERS.MARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Robinson, Laura Hall , Bob in service

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Apr 07, 2023

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your thoughts on working with our team, Mary. We're glad to hear we delivered such a great experience!

April 02, 2023

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Employee Rating

Salesman, Luke was great. I love Joseph Toyota. I’m a customer for life. I like the new Tundra. Luke was very helpful showing me the new features.. More

by Robertruebusch2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura Hall

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Apr 03, 2023

Joseph Toyota of Cincinnati responded

Robert, thank you so much for choosing Joseph Toyota of Cincinnati! Congrats on your new Tundra, and let us know if we can be of any more assistance!

March 29, 2023

Dealership Rating
Employee Rating

Awesome place to purchase a car! ! The whole experience was easy, smooth and quick! Highly recommend!!! More

by pwschuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 29, 2023

Joseph Toyota of Cincinnati responded

We are glad to hear that our team delivered an excellent purchasing experience. Thank you, from your friends at Joseph Toyota of Cincinnati.

February 23, 2023

Dealership Rating
Employee Rating

Supper helpful and very kind! They worked with me to get the best value for my trade in! More

by Anna
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Robinson

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Feb 24, 2023

Joseph Toyota of Cincinnati responded

Anna, thank you for the review! We are so glad to hear that you had a successful purchase experience. Drive safely, and we hope to see you back again at Joseph Toyota of Cincinnati!

February 16, 2023

Dealership Rating
Employee Rating

Luke and your credit manager were very helpful. Car was waiting when we arrived. No hassle. More

by tlehman2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 16, 2023

Joseph Toyota of Cincinnati responded

We will happily pass along the kudos to the Joseph Toyota of Cincinnati team members who stepped in to help. Thanks so much for your business and we look forward to your next visit with us!

January 23, 2023

Dealership Rating
Employee Rating

Luke was easy to work with on purchasing our new Camry, answered all our questions, good experience overall. More

by chambersbv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 23, 2023

Joseph Toyota of Cincinnati responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Luke and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 23, 2022

Dealership Rating
Employee Rating

All were vey nice and professional. had to make 2nd trip new salesman was not quite up on make and model, but all turned out well and happy with the end result. More

by Kneadedtouchmt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Robinson

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Nov 25, 2022

Joseph Toyota of Cincinnati responded

Thank you for your very kind review. Luke and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Toyota of Cincinnati.

November 07, 2022

Dealership Rating
Employee Rating

Excellent and very efficient service. The car was done, and the wait time was as promised. More

by MALZIEL506
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Nix, Larry A Reed, Chris Ward, Alan Copenhaver, Jeff Gibson, Dupree Ratchford , Tom Platt, Joe Schroeder

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Nov 07, 2022

Joseph Toyota of Cincinnati responded

This feedback means so much to us here at Joseph Toyota of Cincinnati! Thank you for your support. We hope to work with you again down the road.

October 30, 2022

Dealership Rating
Employee Rating

Wonderful sales representatives. Return customer. Bought a Hilander from Joseph Toyota in 2016, returned and bought a Tundra in 2022. More

by CORWIN.U
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 30, 2022

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you found the right vehicle working with the Joseph Toyota of Cincinnati team. Enjoy your new Toyota Tundra, and we hope to see you back again down the road!

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