Luke Lien

Absolutely horrible to the point of considering seeking legal action. The 2025 Subaru Ascent touring we bought is a lemon and now they are telling us after one year of driving it less than 15,000 mi we nee legal action. The 2025 Subaru Ascent touring we bought is a lemon and now they are telling us after one year of driving it less than 15,000 mi we need to pay for all four tires to be replaced. I suppose we're going to have to pay for all four tires to be replaced every year that we own the vehicle? They also rotated a tire "with a slow leak" to the front of the vehicle without telling my wife or asking if they should. A tire with a known leak being rotated to the front of a vehicle is unacceptable reckless/negligent. I could not be more displeased. More

Report | Print

From the minute I stepped in, Camilla was warm and friendly and made this whole experience so easy! I would highly recommend her to any of my friends! friendly and made this whole experience so easy! I would highly recommend her to any of my friends! More

Report | Print

I was greeted immediately upon arrival. Plus, my vehicle was done sooner than promised. Very clean service department. Plus, my vehicle was done sooner than promised. Very clean service department. More

Report | Print

The service tech was very helpful. Took time to listen and then explain work. Communication is great. Love the texted video of the assessment! Took time to listen and then explain work. Communication is great. Love the texted video of the assessment! More

Report | Print

I really appreciate the mechanic doing an actual video that they send to my phone as he inspects the car and does measurements on brake pads, etc. that they send to my phone as he inspects the car and does measurements on brake pads, etc. More

Report | Print

Everyone is very helpful and nice to work with Every time I go in there I go in there More

Report | Print

Staff is always helpful and friendly! They greeted me immediately. Service was fast and easy. They greeted me immediately. Service was fast and easy. More

by carol16 Verified Customer Verified Customer

Report | Print

This was my first time to be there, and the staff Mr. Luke was very nice and welcoming. He took care of everything and answered all the questions that I had. It was an excellent service! Luke was very nice and welcoming. He took care of everything and answered all the questions that I had. It was an excellent service! More

Report | Print

Friend service, fast, and efficient. Has always been my to go dealer for past 9 years. Keep up the amazing work! Has always been my to go dealer for past 9 years. Keep up the amazing work! More

by vuelee94 Verified Customer Verified Customer

Report | Print

I’ve been getting new/used Suburus from this dealer for decades, but it’s the guys at the doors who greet and take care of my cars, speak with me when I first arrive, and those doing the maintenance who g decades, but it’s the guys at the doors who greet and take care of my cars, speak with me when I first arrive, and those doing the maintenance who get my respect and thanks (and 5 stars!) More

by ELIZBRADY5 Verified Customer Verified Customer

Report | Print