Luke Higley | Page 8

No issues with 2018 Forester 1st service Used coupons on "MySubaru.com" to reduce the cost of oil change and for a free car wash. Service bill was reasonable for vehicle 1st service (5600 mi Used coupons on "MySubaru.com" to reduce the cost of oil change and for a free car wash. Service bill was reasonable for vehicle 1st service (5600 mi oil/filter change, tire rotation/inspection and brake inspection). Question about a difficulty in setting the 2018 Forester power gate lift height memory switch was better resolved by viewing an online YouTube video posted by another Subaru dealership. There may have been some confusion between the procedure explanation for the Forester and similar Outback model lift gate procedures. When I got home and attempted to change the vehicle gate height per instructed procedure it would not remember a new height. After watching the YouTube Forester Set Gate Memory Height procedure, I was able to successfully adjust the gate height memory to a new height. More

by DANK16 Verified Customer Verified Customer

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Christian worked very hard for me. Christian was very knowledgeable and approachable when I worked with him. He put me in the right car for me. I would recommend him to my friends and f Christian was very knowledgeable and approachable when I worked with him. He put me in the right car for me. I would recommend him to my friends and family or anyone who asked. He continues to help me with questions after the sale and either has the answer or points me in the right direction. More

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purchase of outback experience We drove 65 miles to buy at brattlebro subaru based on the great experience that my son received on his forester purchase 18 mo ago. He was right on We drove 65 miles to buy at brattlebro subaru based on the great experience that my son received on his forester purchase 18 mo ago. He was right on as we had a most enjoyable time with Russ and Luke and their honesty,and their hard work to make our purchase possible is appreciated. We hope that their survice dept does as well and look forward to our continued relations. More

by LAMPRONS Verified Customer Verified Customer

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Exceptional service from beginning to end My experience at Brattleboro Subaru exceeded my expectations! Everyone I dealt with was professional, knowledgeable, responsible, helpful, courteous, My experience at Brattleboro Subaru exceeded my expectations! Everyone I dealt with was professional, knowledgeable, responsible, helpful, courteous, and I was treated with the utmost of courtesy and respect at all stages of the process. I live in Massachusetts, and they even arranged to have my car driven to my home, and had the drivers take care of the insurance and registration :-) Now that's service at its best! Thank you! Brattleboro Subaru will be my Subaru dealership from here on out! ! More

by weavers.loft Verified Customer Verified Customer

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Found what we were looking for. The experience was very positive and the staff work hard for us and got the job done. Very happy with the deal and would buy there again. The experience was very positive and the staff work hard for us and got the job done. Very happy with the deal and would buy there again. More

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Bought used Subaru Went to look at a car I saw online. Unfortunately it was already sold. Zach listened to what I was looking for in a car and also what I needed financi Went to look at a car I saw online. Unfortunately it was already sold. Zach listened to what I was looking for in a car and also what I needed financially. He found the perfect fit. Everyone was professional and friendly. I love my new car. I would highly recommend Brattleboro Subaru and Zach to everyone. More

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Excellent car buying experience! This was my first experience with Brattleboro Subaru. I knew what I was looking for and researched the specific vehicle online at several different de This was my first experience with Brattleboro Subaru. I knew what I was looking for and researched the specific vehicle online at several different dealerships in the area. Brattleboro Subaru offered the car that I was looking for at a much lower price. Their website was very easy to use and I was pre-approved for credit and filled out the financial forms that I needed to before I even walked in the dealership. Marie contacted me right away and answered any questions that I had about the process and scheduled me for a test drive at 5 pm that evening. Ian greeted me at and was very laid back and helpful throughout the process. He explained things very clearly and did not pressure me at all. Luke clearly went over the financial details and did not pressure me to buy any extra service plans or products that I did not need. I received more than what I expected for my trade in. The deal was closed by 7:30 pm and I was on my way. There were no hassles or gimmicks and I felt very respected by each of the staff members who helped me. I will definitely be going back to Brattleboro Subaru the next time I am looking for a new car and I highly recommend them to anyone. More

by ttemple12 Verified Customer Verified Customer

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New car lease My first. Subaru..don’t know much about this dealership but it was closest to my home. Staff was courteous and reasonable to work with. Biggest probl My first. Subaru..don’t know much about this dealership but it was closest to my home. Staff was courteous and reasonable to work with. Biggest problem with this and all dealerships is endless hours of negotiating and paperwork. Pretty much makes car buying a miserable experience no matter where you go. Compared to other dealers these guys kept the BS factor relatively low which is probably why I ended up buying the car. More

by Cklconst Verified Customer Verified Customer

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Fiendly, efficient service I have been buying Subaru's here since 2008. The sales team is easy to work with and never pressure the buyer. The service department is efficient and I have been buying Subaru's here since 2008. The sales team is easy to work with and never pressure the buyer. The service department is efficient and very acommodating and truly goes out of their way to keep their customers informed about problems, recalls and overall maintenance issues. More

by GINSBERG.EVAN Verified Customer Verified Customer

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Low pressure, plea want staff Good experience. Friendly, knowledgeable and helpful sales team. This is the second Subaru I've purchased from this dealership, and both experiences w Good experience. Friendly, knowledgeable and helpful sales team. This is the second Subaru I've purchased from this dealership, and both experiences were very postitve More

by romanmarion Verified Customer Verified Customer

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