Luke Higley | Page 7

Brattleboro Subaru was easy to work with, knowledgeable and very professional. I will continue to do business with them. and very professional. I will continue to do business with them. More

by dkroc13 Verified Customer Verified Customer

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John was a pleasure to work with. This is my second purchase, my wife purchased one a few years earlier. The service and parts department are both excellent to work with. I have recommended them t purchase, my wife purchased one a few years earlier. The service and parts department are both excellent to work with. I have recommended them to several people I know and they have reported back that they had the same experience that I had. More

by john.pollard2 Verified Customer Verified Customer

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Great service, staff was friendly and always available. I had some minor issues with the vehicle I purchased and they fixed it without any questions. had some minor issues with the vehicle I purchased and they fixed it without any questions. More

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Even after 6 years, I love my Subaru Crosstrek and don't let anyone else do anything to it, just the pro's at Brattleboro Subaru! let anyone else do anything to it, just the pro's at Brattleboro Subaru! More

by galinvt2004 Verified Customer Verified Customer

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I have bought a lot of new vehicles in my day. And this is no joke. This has been the best experience by far of a new car purchase for me. I will be back. I’ve known Luke for over 20 years. And it’s is sti is no joke. This has been the best experience by far of a new car purchase for me. I will be back. I’ve known Luke for over 20 years. And it’s is still a pleasure doing business with him. More

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John Mclean is a Rock Star Salesman and most especially because he does not even know he is. John is absolutely brilliant without a shred of pretentiousness. He picked out the car I would drive away in the because he does not even know he is. John is absolutely brilliant without a shred of pretentiousness. He picked out the car I would drive away in the first time we met- it took me two weeks and several days of test driving numerous other cars before I caught on to what he saw the first day. John listened to my words- paid attention to my tones and enthusiasm after test drives and was spot on!! All while being friendly personable and genuinely enjoyable to be around. Well done! Thank You!! Brattleboro Subaru has the entire package going on - from sales to finance and administration to service and all telephone and internet interaction - this dealership is Stellar ***** More

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Utterly un-professionalism at Brattleboro Subaru. I’m single father looking to buy a Subaru for my daughter Alanis, for the record we as a family have owned several Subaru’s throughout the years. My daug single father looking to buy a Subaru for my daughter Alanis, for the record we as a family have owned several Subaru’s throughout the years. My daughter Alanis found her ideal Subaru, with its safety features, color, price point etc. I called and initially spoke to Marie Cook who later told me the car was no longer available, that the car was going to be purchased by someone else and it was confirmed. It seemed she was giving favoritism but I understood that happens perhaps it a returning buyer. I told my daughter obviously she was disappointed. Today 5 days later my daughter tells me the Subaru still there available on Autotrader and on Brattleboro Subaru website, excited I called back I asked to speak with a manager and was connected with Luke Higley (sales manager) in hopes for a straight answer and in hopes to buy this car today, instead I got a manager who too gave me a conflicting story telling me yes I was told the car was sold 5 days ago but the car still there and still shows available because “the buyer” now an employee who works there hadn’t finished the loan application. I say contradicting stories because Manager Luke tells me they have a policy of first come first serve yet that is not true because I was the first buyer who wanted to buy this Subaru Outback when I first spoke to saleswoman Marie Cook. As a buyer who’s family bought and now owned several Subaru’s and as a single father trying to buy yet another Subaru for my daughter I am incredibly disappointed with the lack of professionalism, lack of integrity and lack of forthcoming from now two employees at Brattleboro Subaru. Signed: Joel. Disappointed father and daughter. Fyi - I just found that Luke Higley also gave me conflicting information when I asked him for the name of their General Manager, Luke gave me the name of John Chiesa their GM. I saw the list of employee name for Brattleboro Subaru and there’s no “GM John Chiesa” only a Christian Chiesa and a John McFeeley, nothing about a “John Chiesa” that works there which is who “sales manager Luke Higley” told me it was. Again more contradicting information. Yes once again I’m utterly disappointed. More

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This was the fastest, most streamlined car-buying experience I have had. Dan was a joy to work with, he took care of every detail. Easy peasy! experience I have had. Dan was a joy to work with, he took care of every detail. Easy peasy! More

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Brattleboro Subaru was an excellent dealership to work with and help us find the perfect new car. We were especially thankful to have Danny as our salesperson and guide us through and support us through with and help us find the perfect new car. We were especially thankful to have Danny as our salesperson and guide us through and support us through the entire process. We recommend this dealership to anyone looking to purchase a new car! More

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Wow such a great experience buying a car from this dealer. I appreciated how Evan worked with me over the phone and through text messages to make the process convenient for me. He also respected that dealer. I appreciated how Evan worked with me over the phone and through text messages to make the process convenient for me. He also respected that I had done my research and budgeting. Everyone I came in contact with at this dealership was kind and collaborative. I would really recommend working with them! More

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