Luke Higley | Page 14

My husband and I have had really good experiences with Brattleboro Subaru sales and service in the last several years, but the most recent experience was exceptional. In March, we assisted my mother with Brattleboro Subaru sales and service in the last several years, but the most recent experience was exceptional. In March, we assisted my mother with buying a used car from Billy at Brattleboro Subaru. It was an excellent experience. He was patient with her and very conscientious of her budget. Last week, she had a flat tire and discovered that she had no spare tire in the car. She called Billy for help. Even though Brattleboro Subaru cetainly was not obligated to help her with her tire, Billy, Shawn, and Luke went over and above what would be expected in this situation. They arranged to have her tire fixed which involved transporting it back and forth to Wilmington and were helpful and courteous to her. In addition, there was no charge and they are working to get her a new spare tire for her car. I so appreciate their excellent customer service. Karen Chase More

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This dealership is the ABSOLUTE BEST! I am on my 7th Subaru and all purchased from this dealer! I love, love, love these people! They are friendly, warm and never pushy. If I lived in California I would Subaru and all purchased from this dealer! I love, love, love these people! They are friendly, warm and never pushy. If I lived in California I would travel to this dealer to buy a Subaru! I am very loyal to them because they are very loyal to me! They treat me like family as I do them! More

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Marie and Mike did a great job working with me via e-mail. We were able to find the perfect vehicle for us, and we are very happy to be part of the Subaru community again! e-mail. We were able to find the perfect vehicle for us, and we are very happy to be part of the Subaru community again! More

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After much research I decided on a Subaru Outback. I looked at some local dealerships, not happy with the deals they wanted to make. So, I went online and asked for prices for the vehicle I wanted. I looked at some local dealerships, not happy with the deals they wanted to make. So, I went online and asked for prices for the vehicle I wanted. I received several quotes, one of the best from Brattleboro Subaru. I once again spoke to local dealerships, none could match the price. Most said I was being deceived. They said when I showed up, I would find out they had done a bait and switch, or come up with some reason why they could not honor the price quoted. When we showed up in Brattleboro, a 2 hour drive, the staff was great. Mike and Marie were true to their word. The quoted price is exactly what we paid, for the exact car we wanted. We had some discussion regarding our trade, but in the end they gave us what we wanted, despite some defects. I would HIGHLY recommend Brattleboro Subaru to anyone. Give them a call, or send an email. Ask for a quote and compare. I think you’ll be very happy, and you can have confidence that they will stick to the quote. More

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The folks at this dealership pulled off a miracle. We were financed to buy a used car and lease a new car with monthly payments fitting in our extremely small budget. We didn't have to play any games wi were financed to buy a used car and lease a new car with monthly payments fitting in our extremely small budget. We didn't have to play any games with the sales man - he was a straight shooter with a sense of humor. The only thing that would have made the experience better would be a glass of wine and peanut M&Ms while we were waiting for paperwork to go through. More

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Friendly, courteous, professional, accomodating, everyone seemed interested in making sure that I was satisfied with the result i got from beginning to end of our interactions seemed interested in making sure that I was satisfied with the result i got from beginning to end of our interactions More

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I found Brattleboro Subaru through Nationwide.com/carbuying. I was looking for a dealer within 100 miles of Albany, New York that could order a car, price it right, provide acceptable Nationwide.com/carbuying. I was looking for a dealer within 100 miles of Albany, New York that could order a car, price it right, provide acceptable financing, be friendly, competent and straightforward. These folks fit the bill. Mike Masters walked me through the order and mechanics of the deal over the Web and telephone, Billy Boutilette showed me my new car, handled the paperwork and my questions on delivery, Nizam Mushaba took me through the financing and purchase mechanisms, and Luke Higley and John Sciaca provided authoritative guidance. I got the car I wanted at better than the price I had hoped for with one visit to the dealership, some Web correspondence and some phone calls. These folks met and exceeded my expectations. They were genuinely concerned with making my experience with them as pleasant and hassle-free as possible. They really did well. I would recommend them highly. And the car is fantastic. More

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Billy was extremely knowledgable about the car and was very helpful in picking the right impreza for me. I really feellike I got a fantastic deal, and Everyone of the management indruced themselves and ma very helpful in picking the right impreza for me. I really feellike I got a fantastic deal, and Everyone of the management indruced themselves and made the entire experience easy and stress free. I will definetly reccomend them to all my friends and family interested in a Subaru. More

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Until buying my car from Brattleboro Subaru I thought of going to car dealers as appealing as going to the dentist.I kept waiting for something to go wrong--have never visited or worked with a car dealer wh going to car dealers as appealing as going to the dentist.I kept waiting for something to go wrong--have never visited or worked with a car dealer where everyone has been so helpful and knowledgeable; and not at all hard sell. They have an amazing inventory, had imprezzas when none of our area dealers did. Mike, Jason, Luke and Nizam were great. It was worth driving fours hour to get our new car from them. Thanks so much guys ! More

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Jason was very knowledgable about the car I was interested in. I really appreciated that he was not "a pushy salesman" and he did not try to convince me buy things I wasn't interested in. Luke was interested in. I really appreciated that he was not "a pushy salesman" and he did not try to convince me buy things I wasn't interested in. Luke was helpful with filling out the paperwork and was very helpful in securing financing. Overall, a very good car buying experience. More

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