Luiz Augusto Angelo
Luiz Augusto Angelo at Land Rover Sudbury

Luiz Augusto Angelo

General Manager

Land Rover Sudbury

83 Boston Post Rd
Sudbury, MA 01776

4.3
43 Reviews
4.3

43 Reviews

Write a Review

43 Reviews of Luiz Augusto Angelo

September 19, 2025

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Stacia the service advisor has extremely poor communication skills you will not get a call from her about your vehicle. Good luck waiting for a call back you're going to get texts and vague answe More

by joshua.guertin1
Service Price Transparency
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Recommend Dealer
No
Sep 22, 2025

Land Rover Sudbury responded

Joshua, we appreciate your feedback and are truly sorry for the communication issues you experienced. It's disappointing to hear that our service didn't meet your expectations. Please feel free to reach out if there's anything more we can do or any further concerns we can address. Thank you, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

September 14, 2025

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The folks at Land Rover Sudbury are friendly, professional, and helpful in both service and sales. Because of them, I have purchased four vehicles from them in the last handful of years. I high More

by P1ppy
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Recommend Dealer
Yes
Sep 16, 2025

Land Rover Sudbury responded

Thank you for your continued support and recommendation! We truly appreciate your feedback and look forward to assisting you in the future here at Land Rover Sudbury. Safe travels!

July 25, 2025

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Communication could be better. I picked up my vehicle, the gas was on reserve, eventually they agreed to fill it. The running boards were not working when I picked it up, they wer More

by Dstcyr72
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Recommend Dealer
No

Other Employees Tagged: John McDowell, Matthew Maillet

Jul 28, 2025

Land Rover Sudbury responded

Thank you for sharing your experience. It sounds like there were several issues during your visit, and I apologize for any inconvenience caused. We strive to provide clear communication and timely service, so it's concerning to hear about these challenges. Please reach out when you have a moment; we’d love the opportunity to address this directly with you. Thank you, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

January 22, 2025

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Ben in the Service Department is a pleasure to work with. Down to earth and always willing to go the extra mile to ensure my satisfaction. More

by Richie Boo
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Recommend Dealer
Yes

Other Employees Tagged: Craig Caissie , Ben Kamerman

Jan 23, 2025

Land Rover Sudbury responded

Thank you for the kind review, Richie - Ben will be so happy to hear it! We appreciate you trusting the Land Rover Sudbury team with your service needs and look forward to seeing you again next time!

October 26, 2024

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Neil & Management team exceeded expectations and needs. Buy all my vehicles from Land Rover Sudbury More

by DD
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Recommend Dealer
Yes

Other Employees Tagged: Neil Fishbone, Zashary Santiago

Oct 28, 2024

Land Rover Sudbury responded

Thank you for trusting Land Rover Sudbury with your business! We're happy to hear Neil & the team exceeded your expectations and we look forward to working with you again next time. Take care!

October 09, 2024

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Extraordinary level of service and attention. Cannot recommend this dealership enough. The general manager is incredible and Derek in service exemplifies what top notch service should be. They More

by LML
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Phillips, Derek Simpson

Oct 10, 2024

Land Rover Sudbury responded

Thank you for the glowing review! We're delighted to hear that our team at Land Rover Sudbury, especially Derek and our general manager, provided such exceptional service. We truly appreciate your recommendation and look forward to serving you again in the future!

April 30, 2024

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Horrible Service General Manager Luiz is one of the worst I’ve ever met their lack of communication and attention to customer care is unbelievable 👎🏻 More

by JUSTIN STRONG
Sales Price Transparency
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Recommend Dealer
No
May 01, 2024

Land Rover Sudbury responded

Justin, thank you for the review. We regret that we were unable to meet your expectations and will keep this feedback in mind as we work to continually improve the experiences our customers have with us. Respectfully, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

May 01, 2024

JUSTIN STRONG responded

To be fair, Actions Speak louder than words.

May 18, 2024

JUSTIN STRONG responded

Guess the vehicle has more problems than anticipated. The car has now been in your shop a total of about 6 weeks . The first time you fixed it guess you didn’t. I’m so blown away by you and your team’s negligence on telling me the problems before I signed the paperwork. But I’m sure you and your team knew exactly what was wrong . You know since it went through your shop when you guys had first acquired it…… I expected way better. So sad . So disappointed. Just unreal actions from such a prestigious brand. You and your associates not so prestigious. 10:09 pm

April 20, 2024

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Great assortment of vehicles, beautiful showroom and the Customer lounge is well appointed. Friendly staff throughout the showroom. Top notch service from Chris! Chris is very knowledgeable and one of if More

by SJP
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Recommend Dealer
Yes

Other Employees Tagged: Zashary Santiago , Christopher Sorensen

Apr 22, 2024

Land Rover Sudbury responded

We're delighted to know you had a top-notch experience with Chris and the rest of our team at Land Rover Sudbury. We strive for excellence in all aspects, from our vehicle assortment to customer service. Thanks for your kind words!

April 03, 2024

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Derek Simpson and Luiz Angelo were very responsive to my car's needs. Derek made sure that my car was diagnosed correctly and fixed in a timely manner. Kudos to all the technicians as well who worked on my More

by dbegany
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derek Simpson

Apr 04, 2024

Land Rover Sudbury responded

Dbegany, we're delighted to know that Derek, Luiz and our tech team at Land Rover Sudbury were able to address your car's needs effectively. Thanks for recommending us!

December 25, 2023

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The entire experience of trading a car and purchasing a new car was pleasant and enjoyable. The sales team and general manager were fabulous to deal with. I would highly recommend Herb Chambers Land Rover More

by Llanzillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 03, 2024

Land Rover Sudbury responded

Hey Llanzillo, thank you for the 5-star rating! We're delighted to know you had a pleasant experience trading and purchasing your new car with us at Land Rover Sudbury. We appreciate your recommendation and see you again! Enjoy your new ride!

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