Luis Valdes
Luis Valdes at Vera Cadillac
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Luis Valdes

Sales Associate

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.9
57 Reviews
4.9

57 Reviews

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57 Reviews of Luis Valdes

November 04, 2024

Dealership Rating
Employee Rating

Best service department, I originally brought my Brand new SUV to Auto Nation in West Palm because it was local and they did nothing for over a month ( not even a return of 10 phone calls). I expressed More

by john Zanotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Morales

Nov 05, 2024

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, John, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

October 24, 2024

Dealership Rating
Employee Rating

Transparency, Honesty and Professionalism. Configured a deal online and when I got there it as exactly as expected. No games. No Bait & Switch. More

by RalphCheckmate
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rivera

Oct 24, 2024

Vera Cadillac responded

Ralph, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 19, 2024

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Employee Rating

Great service love the car, service was great, the dealership staff was very helpfull, great people More

by champ0
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jorge Morales, Ulises Soza

Aug 19, 2024

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Jorge Morales General Sales Manager

August 19, 2024

Dealership Rating
Employee Rating

Professional and Excelent Service ! Pick Up was excelent service !!! Sales and Maintenance Departments are Very Good More

by dolobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DAVID - Service Advisor!! VERY NICE & PROFESSIONAL

Aug 19, 2024

Vera Cadillac responded

Thank you for your very kind review. David and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 12, 2024

Dealership Rating
Employee Rating

Luis was terrific! He understood that we had done our homework and was more than willing to meet our expectations! We are very satisfied! Thanks to Luis! More

by jdoctor2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabino Ramos

Jun 13, 2024

Vera Cadillac responded

We are so glad that Luis had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Experience The Vera Difference Jorge Morales General Sales Manager

May 03, 2024

Dealership Rating
Employee Rating

Vera Cadillac is an EXCELLENT DEALERSHIP! When a former sales associate did not make the change to my exterior color before production of my Cadillac Escalade, Jose Diaz and other sales assoc More

by fredericktyronedixon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jose Diaz, Andre Clarke

May 04, 2024

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your 2024 Cadillac Premium Platinum Escalade! We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Jorge Morales General Sales Manager

May 01, 2024

Dealership Rating
Employee Rating

Best dealership I have ever dealt with. Knowledge, competent and friendly with no pressure. I have bought several cars here and will continue to do so. The BEST owner who is hands on!! More

by john Zanotti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Morales, Gabino Ramos

May 01, 2024

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, John, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

April 03, 2024

Dealership Rating
Employee Rating

Great service department , especially Michael Crato. Lewis is wonderful sales person and will purchase another car from him. Thank you! More

by linsay121477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2024

Vera Cadillac responded

Thank you! Michael, Lewis, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 23, 2024

Dealership Rating
Employee Rating

My experience is amazing I have been a customer for 7 years and I keep on going back because of. Their wonderful customer service my advisor is Chris and is the best! Always explaining what my car needs More

by bgraibe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2024

Vera Cadillac responded

We are very happy to hear that Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

December 07, 2023

Dealership Rating
Employee Rating

All employees from Vera Cadillac are very professional, from buying a car and also the personal touch from maintenance service. Excellent Sevice. More

by Juliovaldes879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nestor Suarez (Service Department-Excellent)

Dec 07, 2023

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Julio, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

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