Luis Serrano
Luis Serrano at Toyota of Gladstone

Luis Serrano

Toyota Sales and Leasing Professional

Toyota of Gladstone

19375 SE Mcloughlin Blvd
Gladstone, OR 97027

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4.9
19 Reviews

Dealership Experience

5 mos

Industry Experience

4 mos

Languages Spoken

English English

Spanish Spanish

4.9

19 Reviews

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19 Reviews of Luis Serrano

July 07, 2025

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Employee Rating

Luis was very patient as I processed everything from deciding which Toyota, when I could get it since I was traveling. He walked me through all the steps. Luis has a kind, gentle demeanor, attentive an More

by Kpm542??
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

June 20, 2025

Dealership Rating
Employee Rating

Luis is a great salesman and all of the people at the dealership worked tremendously hard to find and then deliver the vehicle that I was looking for. Now the service department is working on getting al More

by Gfcheney1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 18, 2025

Dealership Rating
Employee Rating

Luis was engaged in our discussions and attentive to our concerns. He worked diligently on our behalf, and wasn't afraid to seek out answers on our behalf. He is a hard worker. More

by Serrano
Recommend Dealer
Yes

Other Employees Tagged: John Hill

June 14, 2025

Dealership Rating
Employee Rating

Excellent service and quality people and cars. Luis was the best he was personable and accommodating and communicative. More

by Allison384
Recommend Dealer
Yes

June 13, 2025

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Luis was great! The moment I walked on the lot he asked if I needed a water because of how hot it was that particular day. Not only was Luis considerate, he was extr More

by djfatboy503
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Klein

June 12, 2025

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Employee Rating

Toyota Gladstone provided excellent service, friendly staff, smooth process, and top-quality RAV4. Highly recommend! Especially my service advisor Raul is the best customer service agent ever. More

by Zewdeyidenek2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dolf Nuno, Raul Doroteo

June 12, 2025

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Employee Rating

The sales representative Mr Luis is very nice, He patiently helped me look for the car. I really appreciate it. More

by steventang1979
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

June 10, 2025

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Luis kept us informed during the entire process. The vehicle was clean, fueled and ready to go. More

by rcblohm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 09, 2025

Dealership Rating
Employee Rating

Luis was very helpful and nice to work with. He helped me find exactly what I want. Always answer my phone calls or texts. I will do business with him again. Very nice and polite person. Thanks More

by demidenkoe
Recommend Dealer
Yes

May 22, 2025

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Employee Rating

My family and I we have a great experience buying our first new car , wonderful staff and thanks to Luis Serrano for his wonderful help More

by Josue yam
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
1

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