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Luis Santos

Overview Reviews (354) Inventory (170)

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Luis Santos

Luis Santos | Page 17

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

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4.9

354 Reviews

Overview Reviews (354) Inventory (170)

Dealership Experience

11 yrs, 6 mos

Industry Experience

15 yrs, 11 mos

Specialties & Trainings

Trucks and SUVs

4.9

354 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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354 Reviews of Luis Santos

October 08, 2023

Dealership Rating

Employee Rating

Dealership was nice and clean and Very friendly approach. LUIS was very helpful and kind. He showed us the vehicles we wanted to see as many times we wanted to see them. And the best of all no pressure to bu LUIS was very helpful and kind. He showed us the vehicles we wanted to see as many times we wanted to see them. And the best of all no pressure to buy. More

by Bikingisawesome07

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 09, 2023 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words for Luis, and for taking the time to leave us this wonderful feedback!

October 03, 2023

Dealership Rating

Employee Rating

Grate personnel will do business again , Luis Santos was exceptional and very informative and friendly. exceptional and very informative and friendly. More

by agustincar65

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Breaud, Pedro Flores

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Oct 04, 2023 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words for Luis, and for taking the time to leave us this wonderful feedback!

September 30, 2023

Dealership Rating

Employee Rating

Luis was very cool. He answered every question I had about the Truck. Didn’t feel any pressure or rushed to buy the truck He answered every question I had about the Truck. Didn’t feel any pressure or rushed to buy the truck More

by aaronh1015

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 01, 2023 -

Norm Reeves Toyota Dallas responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new truck! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 28, 2023

Dealership Rating

Employee Rating

Luis very helpful and friendly. He was very knowledgeable of all the vehicles we were shown would definitely recommend him. He was very knowledgeable of all the vehicles we were shown would definitely recommend him. More

by aarturopadilla

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 29, 2023 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Luis delivered such a great experience!

September 28, 2023

Dealership Rating

Employee Rating

Luis and team were fantastic to do business with! ! He treated me and my mother in law like his own family! Definitely will be coming back! ! He treated me and my mother in law like his own family! Definitely will be coming back! More

by keith loomis

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shelly Jackowski

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Sep 28, 2023 -

Norm Reeves Toyota Dallas responded

Keith, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Luis and our team here at Cowboy Toyota are glad to have you as a customer.

September 25, 2023

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Employee Rating

Luis made my car buying great and was very efficient. I absolutely highly recommend him. I absolutely highly recommend him. More

by Kevin.a.sanders

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 26, 2023 -

Norm Reeves Toyota Dallas responded

Thank you, Kevin, for taking the time to share your thoughts on working with our team. We're glad to hear Luis delivered such a great experience!

September 23, 2023

Dealership Rating

Employee Rating

Luis was very helpful and explained everything carefully and completely. He assisted with the selection of a truck and even helped us make a second purchase! We expect our Toyotas to have a long life, but w and completely. He assisted with the selection of a truck and even helped us make a second purchase! We expect our Toyotas to have a long life, but we will certainly refer family to him for their purchases! More

by candykpugh

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Armando Medina

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Sep 25, 2023 -

Norm Reeves Toyota Dallas responded

Thanks, Candy, for sharing your thoughts about your experience with Luis here at Cowboy Toyota. Congratulations on your new vehicles! We appreciate your business and hope to see you again soon!

September 22, 2023

Dealership Rating

Employee Rating

If you are looking for someone honest and caring Luis Santos and Cowboy Toyota is where to go. Santos and Cowboy Toyota is where to go. More

by Alvaradojesus733

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 23, 2023 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Cowboy Toyota are glad to have you as a customer.

September 22, 2023

Dealership Rating

Employee Rating

Luis made everything easy and helpful sale perosn. First car purchase got me approved fast no problems highly recommend to work with Luis. First car purchase got me approved fast no problems highly recommend to work with Luis. More

by BK

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 23, 2023 -

Norm Reeves Toyota Dallas responded

Quality customer service is always our number one priority, and we're happy to hear that Luis met your expectations. Thank you for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

September 09, 2023

Dealership Rating

Employee Rating

Un millón de gracias por la atención, ha sido muy amable, me brindó un excelente servicio me brindó un excelente servicio More

by dayanara081815

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 10, 2023 -

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

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